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Discovery Village Castle Hills

Families consistently rate this highly — reviewers highlight exceptional scratch kitchen and dining quality. Schedule a visit to confirm the fit.

2600 Windhaven Parkway, Lewisville, TX 75056127 bedsLicensed & Active
Google rating
4.8/5

based on 138 Google reviews

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Discovery Village Castle Hills Assisted Living in Lewisville, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice for families prioritizing high-quality dining, beautiful amenities, and a warm, social environment. However, if your loved one has complex medical needs, you should specifically inquire about the consistency of nursing staff and protocols for following medical instructions, as one family reported significant lapses in care.

Google Reviews

Google Reviews

138 reviews on Google

Discovery Village Castle Hills is highly regarded for its exceptional dining experience, featuring a scratch kitchen and high-quality meals. Families frequently praise the professional, warm, and long-tenured staff, as well as the beautiful, well-maintained, and modern facilities. However, one reviewer reported significant concerns regarding nursing care and following medical instructions in the assisted living wing.

Quality Themes

Tap a score for details
Food9.5Staff9.5Clean9.5Activities9.0MedsN/AMemoryN/AComms8.5Value8.0

Strengths

  • Exceptional scratch kitchen and dining quality
  • Warm, professional, and attentive staff
  • Beautiful, clean, and modern facilities
  • Engaging social activities and events
  • Welcoming and friendly community atmosphere

Concerns

  • Inconsistent nursing care and failure to follow medical instructions
  • Inconsistent transportation services and changing rules

Rating Trends

Tap a year to see what changed

234'13(1)'16(1)'18(3)'21(3)'23(13)'25(30)'26(18)

Distribution · 141 analyzed

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20 reviews posted between Nov 5, 2024Nov 15, 2024 · 20 were 5-star
17 reviews posted between Dec 5, 2024Dec 7, 2024 · 17 were 5-star

How They Respond to Reviews

100%response rate
Generic

The owner relies heavily on a library of repetitive, templated responses to acknowledge positive reviews. While they do respond to negative feedback, the responses tend to be either highly defensive or use scripted empathetic language.

Questions for Your Tour

  • 1We've heard wonderful things about the scratch kitchen here; could you tell us more about how the dining experience works and how much input residents have in the daily menus?
  • 2The community seems so vibrant and modern; what are some of the most popular social activities or special events currently happening for the residents?
  • 3With the memory care certification, how do you tailor daily routines and engagement specifically for residents with different stages of cognitive needs?
  • 4How do you ensure that specific medical instructions from outside doctors are consistently communicated and followed by the nursing team during shift changes?
  • 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
  • 6We noticed how much the management values feedback through your review responses; how does the staff typically implement suggestions from residents or families to improve services?

Personalized based on this facility's data


Key Review Excerpts

The staff is incredibly caring, attentive, and professional, treating the residents like family. My mother is happy, safe, and loves the staff, which gives me peace of mind.

Family member of a resident · 2026★★★★★

The LVN is not good and many basic instructions were not followed that were required for his care.

Family member of a resident · 2026★★★★★

The food is amazing. I couldn’t believe how classy the appointments are inside and out. Well manicured grounds make the walk up welcoming.

Prospective resident/Visitor · 2024★★★★★
Source: 138 Google reviews

Ownership & Operations

Who Operates This Facility

Owner / Operator

Discovery Village Castle Hills Alf Opco LLC

Organization Type

for profit

Administrator

BOB KHALIFE

Source: State licensing data

Contact

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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