Public Google reviewers rate this highly and often mention exceptional and long-tenured management and nursing staff. Schedule a visit to confirm the fit.
based on 154 Google reviews
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Public Google reviewers rate Discovery Village at Southlake highly. Reviewers highlight: exceptional and long-tenured management and nursing staff, beautiful, well-maintained, and upscale facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Discovery Village at Southlake is highly regarded by many families for its beautiful, hotel-like atmosphere and the exceptional care provided by long-tenured staff, particularly in the Memory Care and Assisted Living wings. However, there are serious, recurring allegations regarding inadequate nighttime staffing, neglectful hygiene care, and medical mismanagement in the skilled nursing and rehab sections. Families should weigh the high praise for the community's environment against critical reports of slow response times to call lights.
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Key Review Excerpts
“The staff at Discovery Village Memory Care took excellent care of our mother. The Memory Care Director Aime Lulu is very attentive and caring.”
“For 8 to 10000 a month youd think my mother would get her shower 2 or 3 times a week. I went to visit her and she told me that she hasn't been offered a shower since Christmas”
“The staff and medical professionals are wonderful —many of them have been with the facility for over 10 years, which speaks volumes about their commitment and stability.”
Source: Texas Health & Human Services Commission
Key Findings
Discovery Village at Southlake's most recent comprehensive inspection on April 01, 2024, showed no violations of state standards. Additionally, there are no enforcement actions currently on record for this facility.
No deficiencies are reported in this inspection record.
Dsl Tenant II, LLC
for profit
AMERICAN TRUST SENIOR CARE, LLC
OKECHUKWU ANAGBOR
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Google Reviews
154 reviews from families & visitors
Official Website
Visit discoveryvillagesouthlake.seniorlivingnearme.com
TX HHSC — View Official Record
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