Public Google reviewers rate this highly and often mention warm, welcoming, and attentive staff. Schedule a visit to confirm the fit.
based on 53 Google reviews
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Public Google reviewers rate Bonaventure of the Tri-Cities highly. Reviewers highlight: warm, welcoming, and attentive staff, beautiful, well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Bonaventure of the Tri-Cities is widely praised for its welcoming atmosphere, beautiful facility, and dedicated staff members who often go above and beyond during the transition process. While many families report high satisfaction with the dining options and social activities, there are recurring concerns regarding inconsistent meal delivery, dining room accessibility for residents with mobility aids, and occasional lapses in care responsiveness for residents on the independent living side.
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Key Review Excerpts
“Shay’s has always made herself available each time we had a question while going above and beyond to make this transition seamless.”
“It is difficult for general people to get through the dining room but if you have a walker or power chair it is very difficult if not impossible.”
“Any time we need something changed with care it gets done quickly and efficiently.”
Source: WA Dept. of Social & Health Services
Report includes a cover letter dated 05/27/2026 indicating these specific deficiencies were corrected by that date.
Facility failed to ensure a resident received medications as ordered, resulting in multiple missed doses of Lactulose for 5 days after returning from rehab.
Facility failed to submit background check authorization forms within one day of starting work for 2 of 5 staff members.
All violations noted during previous related inspection(s) have been corrected. Approval Status: Approved.
This document is an IDR (Informal Dispute Resolution) result letter. The only citation in the original Statement of Deficiencies (dated 2025-12-22) was deleted, resulting in the deletion of the SOD in its entirety.
Deleted
This document is a scheduling letter for a document-only Informal Dispute Resolution (IDR) regarding a Statement of Deficiencies dated December 22, 2025. Staci Dilg will conduct the review on January 29, 2026.
A separate cover letter indicates that compliance determination 64640 (Completion Date 09/10/2025) found these deficiencies corrected.
Failed to complete WA state name and DOB background check within one day of start for 3 of 4 staff (B, C, D) and failed to complete reference check for 1 of 4 staff (B).
Failed to ensure caregivers (Staff D and E) met long-term care worker training requirements.
Failed to submit HCA certification applications within required time frames for Staff D and E.
Failure to ensure compliance with training and certification requirements for Staff D and E.
Failed to complete initial TB test within three days of hire for 3 of 3 staff (A, B, D) and failed to complete second TB test for 1 of 4 staff (D).
This document serves as a follow-up inspection letter referencing previous compliance determinations 58903 and 55536, confirming that previously cited deficiencies under WAC 388-78A-2630 were corrected.
The facility was found to have corrected the previous deficiency regarding the reporting of abuse and neglect.
Covers compliance determinations 53366 and 62425. A follow-up inspection on 2025-07-11 confirmed all deficiencies were corrected.; The document shows a history of medication errors for Resident 5 and failure to document investigations or preventative measures for resident falls.
Facility failed to ensure residents received medications as prescribed for 4 of 5 residents reviewed. Issues included missed doses due to unavailable medication, lack of physician notification, and staff lack of training on specialized medical devices like insulin pumps.
Facility failed to conduct investigations into residents' multiple falls, including lack of documentation regarding the cause of falls or why residents were left on the floor.
Facility failed to ensure electronic monitoring equipment requested by representatives met requirements for 3 residents (1, 6, and 7), leading to privacy risks.
Facility failed to investigate, determine circumstances of falls, and develop preventative measures for 2 of 3 residents (Resident 1 and 2) identified as high risk for falling.
This is an uncorrected deficiency previously cited on November 7, 2024. A civil fine of $300.00 was imposed.
The licensee failed to report an injury of unknown origin to the DSHS hotline for one resident, despite a reasonable belief that abuse or neglect occurred.
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WA DSHS — View Official Record
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