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Nursing HomeMedicaid Investigative

Dade City Health and Rehabilitation Center

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

37135 Coleman Ave, Dade City, FL 33525120 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 152 Google reviews

5
4
3
2
1
Dade City Health and Rehabilitation Center Nursing Home in Dade City, FL — Street View
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10/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (20 vs median 6.0)
  • High RN turnover (62%)

Bottom 25% in FL · Critically understaffed (RN) · Worst in SIMCHA HYMAN & NAFTALI ZANZIPER chain · $67,467 in fines · Special Focus Facility (CMS) · Abuse citation

Source: Medicare data

What this means for your family

While the admissions and therapy teams are highly regarded, the recurring reports of neglect regarding basic hygiene and delayed call-light responses are critical red flags. If you choose this facility, ensure you have a plan for frequent, in-person visits to monitor your loved one's daily care and hygiene, as communication and responsiveness appear to be inconsistent.

Google Reviews

Google Reviews

152 reviews on Google
Dade City Health and Rehabilitation Center receives highly polarized feedback, with many reviewers praising the admissions and therapy teams for their professionalism and compassion. However, a significant number of families report severe concerns regarding basic hygiene, delayed response times to call lights, and inconsistent nursing care. Potential families should be aware of the stark contrast between the positive administrative experiences and the reported lapses in daily patient care.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean5.0Activities9.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Highly praised admissions and administrative staff
  • Effective and professional rehabilitation therapy team
  • Engaging and active events/activities department
  • Clean and welcoming facility environment

Concerns

  • Significant delays in responding to call lights (mentioned by 7 reviewers)
  • Poor hygiene and failure to assist with toileting (mentioned by 6 reviewers)
  • Difficulty reaching staff via phone or getting call-backs (mentioned by 3 reviewers)
  • Inconsistent or poor quality of nursing care (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2343.72021(6)5.02022(29)2.32023(3)3.92024(25)4.52025(74)4.52026(16)

Distribution · 153 analyzed

5
127
4
4
3
0
2
4
1
18
22 reviews posted between Nov 19, 2025Nov 20, 2025 · 22 were 5-star
16 reviews posted between Apr 13, 2025Apr 18, 2025 · 14 were 5-star
10 reviews posted between Feb 6, 2025Feb 7, 2025 · 9 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed the activities department receives a lot of praise; could you walk me through what a typical week of social engagement looks like for a resident here?
  • 2Given the recent focus on improving response times, what is the current process for ensuring call lights are answered promptly, especially during shift changes?
  • 3How does your nursing team coordinate with the rehabilitation staff to ensure that residents receive consistent care and assistance with daily hygiene needs?
  • 4Since communication is a top priority for families, what is the best way for us to get timely updates on our loved one's health status or medication changes?
  • 5With the current staffing levels, how do you ensure that residents who need extra support with toileting and personal care receive that attention on a reliable schedule?
  • 6In the event of a medical emergency, what is your protocol for notifying family members and coordinating with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

My dad was only there for one week and it was an absolute nightmare. No care! He waited for sometimes an hour for an aid to come after putting his call button on, he was left to lay in his own pee and waste.

Long-term resident's family · 2025☆☆☆☆

The program was well-structured, with a balance of therapy, education, and wellness activities that helped my grandma rebuild her confidence and routines. The facility itself was clean, peaceful, and comfortable.

Long-term resident's family · 2025★★★★★

I have to place my relative at the Dade City Health and Rehab from day 1 Joni Yates has held our hands through this rough process. No facility is perfect but having a person that makes you feel that you can work together as a team to ensure our relative safety care and health is our main concern.

Long-term resident's family · 2025★★★★★
Source: 152 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.24hrs
32%
Registered nurses for medical care
Total Nursing
3.47hrs
85%
All nurses + aides combined
Staff Turnover
41%
Lower is better (< 30% = good)
RN Turnover
64%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

3

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
12.1%
FL
4.1%
Pasco
2.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility21.1%
Worse than Avg
Here
21.1%
US
19.4%
FL
11.5%
Pasco
15.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.8%
Better than Avg
Here
10.8%
US
19.5%
FL
15.0%
Pasco
17.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.1%
Mixed vs Avgs
Here
8.1%
US
15.5%
FL
8.7%
Pasco
7.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility17.4%
Worse than Avg
Here
17.4%
US
15.3%
FL
10.6%
Pasco
13.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
FL
98.1%
Pasco
98.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
79.8%
FL
94.7%
Pasco
95.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
81.8%
FL
94.8%
Pasco
96.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
1.6%
FL
1.5%
Pasco
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

20deficiencies
6penalties
Well above state avg (7.3)
20 complaint-triggered
$67,467 in fines

Families have filed multiple complaints triggering inspections, with recent concerns about abuse protection and resident rights emerging in late 2024/early 2025. The facility shows recurring problems with resident rights violations, accident prevention/safety issues, and medication management across multiple years. While all identified deficiencies have correction dates, the pattern of repeated issues in core care areas, particularly safety and rights protections, suggests ongoing operational challenges that families should investigate thoroughly.

Dec 17, 2025Complaint
4
0578Immediate jeopardy · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0678Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0726Immediate jeopardy · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Jul 15, 2025Complaint
3
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0568Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Nov 18, 2024Complaint
3
0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Apr 25, 2024Routine
16
0645Potential for harm · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0867Potential for harm · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0895Potential for harm · IsolatedCorrected

Administration Deficiencies

Have a Compliance and Ethics Program.

0100Potential for harm · IsolatedCorrected

Construction Deficiencies

Meet other general requirements.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Apr 25, 2024Complaint
1
0578Actual harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Oct 6, 2023Complaint
9
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Federal Penalties

Fine

Dec 17, 2025

$13,342

Fine

Dec 17, 2025

$13,343

Fine

Apr 25, 2024

$12,542

Fine

Apr 25, 2024

$15,655

Fine

Oct 6, 2023

$39,270

Payment Denial

Oct 6, 2023

26-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Dade City Health and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Simcha Hyman & Naftali Zanziper

Chain Size

85 facilities nationwide

Chain avg rating: 2.3/5 · Rank 87 of 94 (Worst)

Ownership & Management

Key personnel

Ward, JeffreyW-2 Managing EmployeeGorelick, BatyaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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