Dade City Health and Rehabilitation Center
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 152 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (20 vs median 6.0)
- High RN turnover (62%)
Bottom 25% in FL · Critically understaffed (RN) · Worst in SIMCHA HYMAN & NAFTALI ZANZIPER chain · $67,467 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
While the admissions and therapy teams are highly regarded, the recurring reports of neglect regarding basic hygiene and delayed call-light responses are critical red flags. If you choose this facility, ensure you have a plan for frequent, in-person visits to monitor your loved one's daily care and hygiene, as communication and responsiveness appear to be inconsistent.
Google Reviews
Google Reviews
152 reviews on Google“Dade City Health and Rehabilitation Center receives highly polarized feedback, with many reviewers praising the admissions and therapy teams for their professionalism and compassion. However, a significant number of families report severe concerns regarding basic hygiene, delayed response times to call lights, and inconsistent nursing care. Potential families should be aware of the stark contrast between the positive administrative experiences and the reported lapses in daily patient care.”
Quality Themes
Tap a score for detailsStrengths
- Highly praised admissions and administrative staff
- Effective and professional rehabilitation therapy team
- Engaging and active events/activities department
- Clean and welcoming facility environment
Concerns
- Significant delays in responding to call lights (mentioned by 7 reviewers)
- Poor hygiene and failure to assist with toileting (mentioned by 6 reviewers)
- Difficulty reaching staff via phone or getting call-backs (mentioned by 3 reviewers)
- Inconsistent or poor quality of nursing care (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 153 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the activities department receives a lot of praise; could you walk me through what a typical week of social engagement looks like for a resident here?
- 2Given the recent focus on improving response times, what is the current process for ensuring call lights are answered promptly, especially during shift changes?
- 3How does your nursing team coordinate with the rehabilitation staff to ensure that residents receive consistent care and assistance with daily hygiene needs?
- 4Since communication is a top priority for families, what is the best way for us to get timely updates on our loved one's health status or medication changes?
- 5With the current staffing levels, how do you ensure that residents who need extra support with toileting and personal care receive that attention on a reliable schedule?
- 6In the event of a medical emergency, what is your protocol for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“My dad was only there for one week and it was an absolute nightmare. No care! He waited for sometimes an hour for an aid to come after putting his call button on, he was left to lay in his own pee and waste.”
“The program was well-structured, with a balance of therapy, education, and wellness activities that helped my grandma rebuild her confidence and routines. The facility itself was clean, peaceful, and comfortable.”
“I have to place my relative at the Dade City Health and Rehab from day 1 Joni Yates has held our hands through this rough process. No facility is perfect but having a person that makes you feel that you can work together as a team to ensure our relative safety care and health is our main concern.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering inspections, with recent concerns about abuse protection and resident rights emerging in late 2024/early 2025. The facility shows recurring problems with resident rights violations, accident prevention/safety issues, and medication management across multiple years. While all identified deficiencies have correction dates, the pattern of repeated issues in core care areas, particularly safety and rights protections, suggests ongoing operational challenges that families should investigate thoroughly.
Dec 17, 2025Complaint4
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Jul 15, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Nov 18, 2024Complaint3
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Apr 25, 2024Routine16
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies
Have a Compliance and Ethics Program.
Construction Deficiencies
Meet other general requirements.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Apr 25, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Oct 6, 2023Complaint9
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Federal Penalties
Fine
Dec 17, 2025
$13,342
Fine
Dec 17, 2025
$13,343
Fine
Apr 25, 2024
$12,542
Fine
Apr 25, 2024
$15,655
Fine
Oct 6, 2023
$39,270
Payment Denial
Oct 6, 2023
26-day denial
Ownership & Operations
Who Operates This Facility
Dade City Health and Rehabilitation Center
for profit
Chain Affiliation
Simcha Hyman & Naftali Zanziper
85 facilities nationwide
Chain avg rating: 2.3/5 · Rank 87 of 94 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
152 reviews from families & visitors
Official Website
Visit dadecityhrc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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Solaris Healthcare Zephyrhills
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Hillside Health and Rehabilitation Center
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Solaris Healthcare Lake Zephyr
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