Solaris Healthcare Zephyrhills
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 153 Google reviews
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What this means for your family
Solaris Healthcare Zephyrhills is highly regarded for its clean environment and dedicated therapy team, making it a strong candidate for rehabilitation. However, because multiple reviewers have raised concerns about nighttime staffing and food quality, we recommend visiting during evening hours and asking specifically about the night shift staffing ratios.
Google Reviews
Google Reviews
153 reviews on Google“Solaris Healthcare Zephyrhills receives high praise for its cleanliness, professional staff, and effective rehabilitation services. While the vast majority of families report excellent, compassionate care, a small number of reviewers have raised serious concerns regarding nighttime staffing responsiveness and the quality of food.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Attentive and compassionate nursing/CNA staff
- Effective physical and occupational therapy
- Welcoming and professional atmosphere
Concerns
- Inattentive or unprofessional night shift staff (mentioned by 3 reviewers)
- Poor quality or cold food (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 126 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With the facility maintaining a high overall rating, how do you ensure that the quality of care and attention remains consistent across the night shift as well as the day shift?
- 2I noticed the staffing rating is a 3 out of 5; could you explain how your team manages daily resident needs to ensure everyone receives prompt attention despite that rating?
- 3Some families have mentioned concerns regarding the temperature and quality of meal service; what steps are you taking to improve the dining experience for residents?
- 4Given the recent state violations, what specific improvements or new protocols have been implemented to address these areas and prevent future issues?
- 5I see that you actively engage with online feedback; how do you use the input you receive from families to make tangible changes to the daily life and activities here?
- 6In the event of a medical emergency, what is your protocol for coordinating with local hospitals, and how quickly are family members typically notified?
Personalized based on this facility's data
Key Review Excerpts
“It warmed my heart knowing he had 3 loving nurses his side when he took his last breath. God bless you all for the 5 star care.”
“My mom is in her 90’s, she went into Solaris because she broke her arm in three places. She has done a 360° since she got there. She was lethargic, anti-sociable. And the staff there Sharon, Jeff, all the PT’s and OT and the staff there have been wonderful.”
“The nurses and care techs are professional while being friendly, compassionate and thoughtful. My physical and occupational therapists are patient, loving, encouraging, and knowledgeable.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has accumulated 26 deficiencies across multiple inspections, with recurring problems in resident care, medication management, and fire safety that persist across surveys from 2021 to 2025. One family filed a complaint regarding feeding tube care in 2024. While all deficiencies were reportedly corrected, the pattern of repeated issues in core care areas raises concerns about sustained quality improvement.
May 15, 2025Routine5
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Feb 22, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Apr 6, 2023Routine14
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Egress Deficiencies
Provide rooms that can be unlocked from inside without a key.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Jun 17, 2021Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Ownership & Operations
Who Operates This Facility
Solaris Healthcare Zephyrhills
for profit
Chain Affiliation
Solaris Healthcare
22 facilities nationwide
Chain avg rating: 3.8/5 · Rank 3 of 22 (Best)
Ownership & Management
Owners
Zephyrhills Snf Operations Holdings LLC
Owner · Organization
Acc II Snf Operations Holdings LLC
Owner (parent company) · Organization
Ch Acc II Holdings LLC
Owner (parent company) · Organization
Seam Trust
Owner (parent company) · Organization
Sk Acc II Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
153 reviews from families & visitors
Official Website
Visit solariscares.org
Medicare data downloads
Original nursing home datasets
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