Assisted Living

American House Zephyrhills

Name: Public quality & inspection record for American House Zephyrhills
Creator: EveryPlace

Families consistently rate this highly — reviewers highlight compassionate and attentive memory care staff. Schedule a visit to confirm the fit.

38130 Pretty Pond Rd, Zephyrhills Colony Company · Zephyrhills, FL 33540-1419|288 beds|Licensed & Active

Google rating

4.5/5

based on 53 Google reviews

(813) 779-4501 Directions Website

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What this means for your family

This facility is an excellent choice for families seeking high-quality memory care and a vibrant social environment with great food. However, you should investigate the facility's current employee retention rates, as one recent report suggested concerns regarding management turnover.

Google Reviews

53 reviews analyzed

“Families considering American House Zephyrhills can expect highly praised memory care and a staff that is frequently described as compassionate, professional, and helpful during transitions. While many residents thrive due to the active social atmosphere and quality dining, one reviewer raised serious concerns regarding management stability and high employee turnover.”

Quality Themes

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Strengths

Compassionate and attentive memory care staff
Smooth transition support for new residents
High-quality dining and diverse meal options
Engaging activities and social atmosphere
Welcoming, hotel-like ambiance

Concerns

High employee turnover and management instability

Rating Trends

Tap a year to see what changed

Distribution

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1We love the hotel-like atmosphere we see here; how do you help new residents settle in and feel at home during those first few weeks?
2The dining options look wonderful; could you tell us more about how the meal menus are planned and how much variety there is each week?
3What kind of social activities or group outings are available to help residents stay engaged and connected with one another?
4Since we are looking for long-term stability, how does the facility approach staff training and maintaining a consistent team for the residents?
5In the event of a medical emergency or a change in health needs during the night, what is the protocol for getting immediate care?
6We noticed how responsive the management is to feedback; how does the leadership team incorporate resident or family suggestions into daily operations?

Personalized based on this facility's data

Key Review Excerpts

“Recently mom needed memory care but there was not a space available for her. All of the top staff worked together to help me get care for here there while we waited for a spot to open up.”

Long-term resident's family · 2025★★★★★

“The apartments are quite spacious compared to some other facilities I have seen. The food is really good. There are plenty of activities to keep the residents busy. And, you can bring your dog.”

New resident's family · 2024★★★★★

“My mother in law is a resident and I couldn’t be happier with the way the staff genuinely cares for all the residents. There is a chef that makes absolutely delicious meals, there are monthly family nights that often have live music, a movie theater, lots of daily activities, a library, and a beautiful and serene outdoor oasis.”

Long-term resident's family · 2024★★★★★

Source: 53 Google reviews

State Inspection History

State Inspections

Source: FL State Licensing Agency

33total

32deficiencies

Key Findings

28 deficiencies from 29 inspections

Aug 18, 2025RoutineNo deficiencies

CleanReport