Loading EveryPlace content…
Strong Medicare quality ratings; public reviewers often praise beautiful, well-maintained grounds and facilities. Still worth an in-person visit.
based on 80 Google reviews
Email Cross Keys Village-Brethren Home Community, the to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 1 finding in latest survey
Cross Keys Village-Brethren Home Community, the has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: beautiful, well-maintained grounds and facilities and extensive range of activities and amenities. Review the component ratings and current source records before deciding.
Cross Keys Village is a highly regarded retirement community praised for its beautiful, well-maintained campus, diverse activities, and friendly atmosphere. While independent living residents report high satisfaction, some family members of those in higher levels of care have expressed concerns regarding management decisions, staffing levels, and the reduction of engagement activities in specific neighborhoods.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 60 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The nurses, aides, and rehabilitation staff worked hard under fast-paced, understaffed, and demanding conditions, and their dedication was evident. Unfortunately, management’s reliance on agency nurses raised concerns”
“Why are most of the activities and employees being eliminated in Woodbury neighborhood?? The cheerful people who make the patients day interesting and engaging …. The “ management “ is taking away the activities and people that made brethren home our first choice for my mothers care.”
“These cottages are very well kept. Grass is always mowed new plants as requested they have garden plots for those who like to garden...a beautiful new theater w seats u could sleep in a great indoor heated pool and a well equipped gym”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Cross Keys Village shows 19 deficiencies across three surveys with no complaint-triggered issues, indicating problems were found during routine inspections rather than family reports. The facility has recurring issues with fire safety systems (sprinkler and alarm maintenance), food safety procedures, and resident rights documentation. All deficiencies have correction dates on file, suggesting the facility addresses identified problems, though fire safety issues have persisted across multiple surveys.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Cross Keys Village-Brethren Home Community, the
nonprofit
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
80 reviews from families & visitors
Official Website
Visit crosskeysvillage.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Cross Keys Village - the Brethren Home Community
< 1 miAssisted Living · New Oxford, PA
Brookside at Cross Keys Village
< 1 miAssisted Living · New Oxford, PA
Khs Mental Health Services - Beaver Creek Scr
3.2 miAssisted Living · Hanover, PA
Tree of Life Personal Care Home
5.0 miAssisted Living · Hanover, PA
Hanover Hall for Nursing and Rehabilitation
5.4 miNursing Home · Hanover, PA
You First Personal Care
5.5 miAssisted Living · Hanover, PA