See every facility — official ratings, family reviews, no referral fees.
Assisted Living

You First Personal Care

Families consistently rate this highly — reviewers highlight warm and professional staff. Schedule a visit to confirm the fit.

337 Frederick Street, Hanover, PA 1733135 bedsLicensed & Active
Google rating
4.6/5

based on 11 Google reviews

5
4
3
2
1

Watch You First Personal Care

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is highly regarded for its ability to foster social engagement and provide a clean, family-like environment for residents. While the vast majority of feedback is glowing, you should investigate the claims made in the 2023 negative review regarding safety and management to ensure your peace of mind.

Google Reviews

Google Reviews

11 reviews on Google
Families generally report high satisfaction, frequently praising the facility for its ability to improve residents' quality of life through social interaction and a family-like atmosphere. While most reviewers highlight the friendly staff and excellent activities, one highly critical review alleges severe safety issues and poor management behavior.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean10.0Activities9.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Warm and professional staff
  • Engaging social activities and events
  • Clean and well-maintained environment
  • High-quality food and dining options

Rating Trends

Tap a year to see what changed

2345.02021(1)5.02022(6)3.72023(3)5.02024(1)

Distribution · 11 analyzed

5
10
4
0
3
0
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With such a cozy capacity of 35 residents, how do you ensure everyone gets personalized attention during meal times?
  • 2I've heard wonderful things about the dining experience here; could you tell me more about how the menus are planned and how much variety there is?
  • 3What kind of social activities or special events do you have planned for the residents this month to keep everyone engaged?
  • 4The facility looks incredibly well-maintained; what is your routine for ensuring the common areas and resident rooms stay clean and comfortable?
  • 5How does the staff handle medical needs or unexpected health changes during the overnight hours?
  • 6It's clear the staff takes great pride in their professional service; how do you foster that warm, welcoming culture among the team?

Personalized based on this facility's data


Key Review Excerpts

My father has been staying at YouFirst for four months now. And I can honestly say, it has been such a miraculous joy, seeing my father come back to life.

Long-term resident's family · 2024★★★★★

My brother has lived here over a year....He loves it there....he says the food is great...the staff are nice...they have activities ..... When I visit, the place is clean, everyone is friendly and I love the care he is receiving!

Long-term resident's family · 2023★★★★★

My mom is currently a resident and I can't say enough wonderful things about the owners and the Personal Care Gives. They truly care about the residents and have many fun events and activities for them!

Current resident's family · 2022★★★★★
Source: 11 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

6total
16deficiencies

Key Findings

Between 2021 and 2025, You First Personal Care underwent six inspections, resulting in one clean report and 16 violations. Documented findings include issues with equipment certifications, medication security, and safety drill protocols, as well as failures to report certain resident incidents and physical altercations.

Jan 8, 2025Routine
minor2600.42.s

A camera above the medication carts was observed recording staff and residents, violating resident privacy rights.

minor2600.86.b

The first-floor men's bathroom and the bathroom in room 15 lacked operable ventilation fans.

minor2600.100.b

Approximately 1 inch of snow had accumulated on the exterior steps of exits near rooms 1, 3, and 14.

minor2600.162.c

The weekly menu for 1/13/25-1/19/25 was not posted in a conspicuous and public place.

Jan 3, 2024Routine
severe2600.42b

A resident-to-resident incident occurred where one resident punched another in the chest.

minor2600.81b

A mobility device installed on a resident's bed had openings that posed a potential injury or entrapment risk.

minor2600.132e

The facility failed to conduct a fire drill during sleeping hours within the required 6-month timeframe.

minor2600.162c

The weekly menu for the week of 1/8/24 through 1/14/24 was not posted in a conspicuous place.

Feb 22, 2023Routine
minor2600.15.a

An incident of resident-to-resident abuse occurred but was not reported to the local area agency.

minor2600.16.c

The home failed to report an incident where a resident ceased breathing after being admitted to the hospital.

minor2600.42.b

A physical altercation between residents resulted in residents falling and sustaining serious injuries, including a hip fracture and traumatic brain injury.

Aug 16, 2022Routine
minor2600.26.b

The home failed to provide verification that Quality Management reviews were being completed to address periodic evaluation requirements.

minor2600.97

A Certificate of Operation from the Department of Labor and Industry was not provided for the installed stair lift.

minor2600.132.d

Fire drills exceeded the required 2-minute evacuation time, and the home lacked an established maximum evacuation time specified by a safety expert.

Jun 1, 2021Routine
minor2600.18

The boiler lacked a current certificate of operation as required by Pennsylvania regulations.

minor2600.183.b

The medication cart was found unlocked and accessible to residents in the living room.

Feb 19, 2021Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

You First Personal Care LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call