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Public Google reviewers rate this highly and often mention beautiful and pristine grounds. Schedule a visit to confirm the fit.
based on 79 Google reviews
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Public Google reviewers rate Cross Keys Village - the Brethren Home Community highly. Reviewers highlight: beautiful and pristine grounds, friendly and caring staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Cross Keys Village is highly regarded for its beautiful, well-maintained campus and friendly, professional staff. While many families praise the amenities and the quality of the memory support programs, some recent concerns have been raised regarding staffing shortages and a reduction in activities within specific neighborhoods.
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Key Review Excerpts
“Their memory support team goes above and beyond to implement meaningful resources and programs that support individuals living with dementia as well as their caregivers.”
“The nurses, aides, and rehabilitation staff worked hard under fast-paced, understaffed, and demanding conditions, and their dedication was evident.”
“Absolutely an amazing facility for independent & assisted living! Everything is on campus, therapies, a salon, food services and so much more!”
Source: PA State Licensing Agency
Key Findings
Between 2020 and 2024, Cross Keys Village - The Brethren Home Community underwent 29 inspections, resulting in 14 clean reports and 31 documented violations. Reported findings included instances of incomplete staff training, documentation errors regarding resident assessments, and issues with medical equipment protocols.
Various poisonous materials, including baby powder and mouth rinse, were found unlocked and accessible to residents.
A full, uncovered, and unattended trash can was found in an area on the 2nd floor.
An unlocked, unattended laptop on a medication cart was accessible, exposing resident medication information.
Refund checks for two discharged residents were not issued within the required 30-day timeframe.
The facility exceeded its maximum safe evacuation time of 15 minutes during fire drills conducted on 3/10/23 and 9/19/22.
Four bottles of laundry detergent were found unlocked, unattended, and accessible to residents in the first floor laundry area.
The last fire drill conducted by a fire safety expert was observed to have occurred on 10/15/2019.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
The home failed to provide sufficient supervision and 1:1 intervention for a resident with known aggressive behaviors, resulting in seven incidents of aggression toward others.
The landing outside the emergency exit near Resident Room 2920 lacks a handrail and has an approximate 4-inch drop to ground level.
Direct Care Staff Persons A and B did not receive required training in infection control or meeting resident needs as described in the DME and RASP during 2018.
No deficiencies are reported in this inspection record.
The Brethren Home Community INC
nonprofit
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