Cranberry Park of Milford
Families consistently rate this highly — reviewers highlight clean, modern, and well-maintained facility. Schedule a visit to confirm the fit.
based on 35 Google reviews
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What this means for your family
Cranberry Park offers a beautiful, modern environment with highly praised culinary and activity programs. However, because multiple families have reported concerns regarding call-button response times and fall safety, we strongly recommend asking for specific details on their night-shift staffing ratios and fall-prevention protocols during your tour.
Google Reviews
Google Reviews
35 reviews on Google“Cranberry Park of Milford is frequently praised for its clean, modern facility and a staff that many families describe as compassionate and highly communicative. While the majority of reviews are glowing, there are serious concerns regarding fall prevention and responsiveness to call buttons, with some families reporting incidents of neglect during short-term stays.”
Quality Themes
Tap a score for detailsStrengths
- Clean, modern, and well-maintained facility
- Compassionate and attentive care staff
- Strong communication with family members
- Engaging activities and community events
Concerns
- Inadequate response to call buttons and resident needs (mentioned by 2 reviewers)
- Fall prevention and safety protocols (mentioned by 2 reviewers)
- Medication management and oversight (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the community being quite active, what are some of the most popular events or social activities that residents are currently enjoying?
- 2Could you walk me through the specific process for how a resident alerts staff when they need assistance, and how you ensure those requests are addressed promptly?
- 3Given that safety is a top priority, what specific fall prevention measures and monitoring protocols do you have in place for residents?
- 4How is the medication management process structured here to ensure accuracy and consistent oversight for residents?
- 5I noticed you maintain a very clean and modern environment; how do you balance that upkeep with ensuring the staff remains highly accessible to the residents throughout the day?
- 6How do you typically keep families updated on their loved one's daily well-being and any changes in their care needs?
Personalized based on this facility's data
Key Review Excerpts
“The staff has gone far and above our expectations to make my father comfortable and to address all of his needs. It's a newer facility and very well taken care of.”
“My mom gets wonderful care at Cranberry Park. Chefs Julie and Mike are the best and Activities Coordinator Mindy does a fabulous job. Very happy with everyone there.”
“I push her call button one evening 2 times, no one came. I had to change her wet bed, she was completely neglected. I wish I never put her in there!”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified issues regarding medication management, including missed doses and documentation gaps, as well as a lack of a formal competency evaluation program for medication technicians. However, the facility has historically been found in substantial compliance with most other state health and safety regulations.
May 9, 2025Routine
Resident A and Resident B had multiple missed medications documented in the months of February and March. Medication administration record had multiple holes/no documentation for doses due on Resident A & Resident B.
Apr 29, 2024RoutineCleanReport
No deficiencies found during this inspection.
Dec 11, 2023Complaint
The facility does not have a program in place to ensure the competencies of facility medication technicians after completion of the MALA medication administration course and the on-the-job training completed at the facility.
May 1, 2023RoutineCleanReport
No deficiencies found during this inspection.
Nov 26, 2018OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Cranberry Park Milford LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit optalishealthcare.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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