Nursing HomeMedicaid Medicare 5-star

Country Lawn Ctr for Rehab

Strong Medicare quality ratings; public reviewers often praise effective physical and occupational therapy. Still worth an in-person visit.

10608 Navarre Road Sw, Navarre, OH 44662|88 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

3.9/5

based on 38 Google reviews

(330) 767-3455 Directions Website

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What this means for your family

Country Lawn Ctr for Rehab has a strong overall Medicare rating. Public reviewers frequently mention: effective physical and occupational therapy and clean and well-maintained facility. Review the component ratings and current source records before deciding.

Google Reviews

38 public Google reviews available

Country Lawn Center for Rehab generally receives high praise for its therapy services, cleanliness, and compassionate nursing staff, particularly for short-term rehab stays. However, a minority of reviewers have reported serious concerns regarding hygiene, inadequate staffing levels, and poor responsiveness to medical needs. Families should be aware that while many report excellent outcomes, there are documented instances of lapses in basic care and communication.

Quality Themes

Tap a score for details

Strengths

Effective physical and occupational therapy
Clean and well-maintained facility
Compassionate and attentive nursing staff
Strong communication during discharge planning

Concerns

Inadequate staffing leading to hygiene and care lapses (mentioned by 2 reviewers)
Slow response times to call lights or requests for assistance (mentioned by 2 reviewers)
Concerns regarding medication management and medical oversight (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 37 analyzed

How They Respond to Reviews

53%response rate

This facility responds to some reviews.

Questions for Your Tour

1Given the facility's focus on rehabilitation, how do you ensure consistent support and timely assistance for residents who may need help with daily hygiene or mobility outside of scheduled therapy sessions?
2I noticed the facility has a strong reputation for discharge planning; how do you maintain that same level of proactive communication with families regarding ongoing medication management and changes in a resident's health status?
3With the current staffing levels, what specific protocols are in place to ensure that call lights and urgent requests are addressed promptly?
4I see that you actively engage with feedback online; how does the leadership team use family input to address concerns regarding daily care routines and staffing coverage?
5Could you walk me through the daily activity schedule and how you tailor these programs to keep residents engaged, especially those who might be spending more time in their rooms?
6What is your process for medical oversight and physician communication when a resident experiences a sudden change in condition, and how are families kept in the loop during these moments?

Personalized based on this facility's data

Key Review Excerpts

“The experience at Country Lawn exceeded expectations. Sure, there were some hiccups here and there as to be expected with the complicated task of taking care of a human being with multiple health concerns and ever-changing protocols. But any of the minor grievances I had were quickly (and compassionately) addressed/remedied by the staff.”

Long-term resident's family · 2024★★★★★

“The facility was very clean. There was no odor or visible dirt. Nursing, Care and Therapy staff were pleasant to work with, punctual and treated me with respect.”

Rehab patient · 2024★★★★☆

“My father was sent here for rehab after his pacemaker surgery. He is a very demanding and difficult patient. The staff at Country Lawn handled him in a professional manner.”

Rehab patient's family · 2024★★★★★

Source: 37 Google reviews in the current analysis set; Google reports 38 total

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.71hrs

95%

Registered nurses for medical care

Total Nursing

3.49hrs

85%

All nurses + aides combined

Staff Turnover

42%

Lower is better (< 30% = good)

RN Turnover

18%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility94.4%

Worse than Avg

Here

94.4%

12.8%

30.1%

Stark

29.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents vaccinated for the flu

↑ Higher is better

This Facility71.1%

Worse than Avg

Here

71.1%

95.5%

94.5%

Stark

94.6%

Residents on antipsychotic medication

↓ Lower is better

This Facility0.5%

Better than Avg

Here

0.5%

15.4%

8.8%

Stark

7.3%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility81.1%

Worse than Avg

Here

81.1%

93.5%

92.7%

Stark

87.4%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility31.3%

Worse than Avg

Here

31.3%

19.5%

25.5%

Stark

29.9%

Residents needing more daily help over time

↓ Lower is better

This Facility2.2%

Better than Avg

Here

2.2%

13.9%

5.3%

Stark

6.1%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility41.0%

Worse than Avg

Here

41.0%

82.0%

78.5%

Stark

70.7%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility47.5%

Worse than Avg

Here

47.5%

79.8%

75.6%

Stark

73.0%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility2.0%

Worse than Avg

Here

2.0%

1.6%

1.2%

Stark

0.9%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

22findings in history

Latest survey: 4 · well below OH avg (10.1)

4 complaint-triggered findings

Country Lawn Center has recurring issues across multiple care areas, with families filing complaint reports that triggered recent inspections in 2025. The facility shows persistent problems with care planning, daily living assistance, and medication management across surveys from 2021 to 2025, along with ongoing fire safety and building maintenance deficiencies. While all issues show correction dates, the pattern of repeated violations in core care areas warrants careful consideration during your visit.

Mar 10, 2025Complaint4 findings

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 27, 2024Routine7 findings

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Aug 10, 2023Routine1 finding

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Jul 15, 2021Routine10 findings

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0100Potential for harm · IsolatedCorrected

Construction Deficiencies

Meet other general requirements.

0225Potential for harm · IsolatedCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0352Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly install and monitor supervisory attachments on automatic sprinkler systems.

0525Potential for harm · IsolatedCorrected

Services Deficiencies

Enure that solid fuel-burning fireplaces are not in patient sleeping areas.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Country Lawn Ctr for Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Altercare

Chain Size

22 facilities nationwide

Chain avg rating: 3.3/5 · Rank 4 of 22

Ownership & Management

Owners

Tsg Nursing Centers, INC

Owner · Organization

100%

Gerald F Schroer Dynasty Tr Ua 12312009 Fbo Andrew M Schroer