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Nursing HomeMedicaid Investigative

Coral Rehabilitation and Nursing of Austin

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

6909 Burnet Ln, Crestview · Austin, TX 78757157 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 44 Google reviews

5
4
3
2
1
Coral Rehabilitation and Nursing of Austin Nursing Home in Austin, TX — Street View
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10/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (41 vs median 8.0)
  • High staff turnover (51%)
  • High RN turnover (71%)

Bottom 25% in Texas · Critically understaffed (RN) · $376,390 in fines · Special Focus Facility (CMS) · Abuse citation

Source: Medicare data

What this means for your family

This facility is an excellent choice for physical rehabilitation, as evidenced by multiple families reporting significant mobility improvements. However, you should closely monitor the cleanliness of the rooms and ask about the staffing levels during night and weekend shifts to ensure consistent care.

Google Reviews

Google Reviews

44 reviews on Google
Families looking for rehabilitation services will find a highly praised therapy and nursing team, with many reviewers highlighting successful recovery outcomes and compassionate administrative staff. However, significant concerns exist regarding facility cleanliness, unpleasant odors, and serious allegations of unpaid vendor debts.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean2.0Activities7.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Compassionate and professional rehab/nursing staff
  • Effective physical and occupational therapy
  • Supportive and informative administrative/admissions team
  • In-house dialysis services

Concerns

  • Unpleasant facility odors and cleanliness issues (mentioned by 3 reviewers)
  • Unpaid debts to vendors/services (mentioned by 2 reviewers)
  • Inconsistent care/responsiveness during weekend or night shifts (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(5)'20(2)'23(7)'25(21)

Distribution · 55 analyzed

5
34
4
5
3
1
2
2
1
13

How They Respond to Reviews

15%response rate
Good

The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific details mentioned in the reviews, such as in-house dialysis or staff teamwork. They also demonstrate a proactive approach by offering assistance to potential residents.

Questions for Your Tour

  • 1We've heard great things about the professionalism of your rehab and therapy teams; could you tell us more about how the physical and occupational therapy programs are integrated into daily care?
  • 2Since we know you offer in-house dialysis services, how does the clinical team coordinate care between the dialysis technicians and the primary nursing staff?
  • 3What specific protocols do you have in place to ensure the facility remains clean, fresh, and well-maintained for the residents?
  • 4How does the level of care and staff responsiveness change during the night shifts or over the weekends to ensure residents' needs are met consistently?
  • 5In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating with doctors?
  • 6What kind of daily activities or social engagement programs are available to help residents stay active and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

My Father, who is over 80 years of age entered the Austin Retirement Center unable to walk. My Father walked out 2 months later.

Rehab patient's family · 2024★★★★★

PT and OT are absolutely FABULOUS!!!

Rehab patient · 2023☆☆☆☆

Magnolia was amazing and genuinely compassionate for my family and my situation. My grandmother was very nervous and hesitant about bringing her son anywhere but Magnolia did a wonderful job of reassuring her.

Long-term resident's family · 2025★★★★★
Source: 44 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.25hrs
34%
Registered nurses for medical care
Total Nursing
3.02hrs
74%
All nurses + aides combined
Staff Turnover
53%
Lower is better (< 30% = good)
RN Turnover
83%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

11

measures

Worse Than Avg

2

measures

Mixed Results

4

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility37.6%
Worse than Avg
Here
37.6%
US
15.3%
TX
14.9%
Travis
19.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility34.3%
Worse than Avg
Here
34.3%
US
14.4%
TX
16.1%
Travis
22.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.5%
Better than Avg
Here
1.5%
US
12.1%
TX
2.5%
Travis
2.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
TX
98.0%
Travis
92.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
Travis
93.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility14.3%
Mixed vs Avgs
Here
14.3%
US
19.4%
TX
14.2%
Travis
18.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
TX
88.0%
Travis
79.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.4%
Better than Avg
Here
96.4%
US
81.8%
TX
89.2%
Travis
79.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TX
1.5%
Travis
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

37deficiencies
10penalties
Well above state avg (9.1)
60 complaint-triggered
$376,390 in fines

This facility has a concerning pattern of deficiencies with 96 violations across 23 surveys, over half triggered by family complaints. The most recurring problems involve inadequate treatment and care, poor communication about resident conditions, and infection control failures. While all deficiencies show correction dates, the persistent issues across multiple surveys - particularly in basic care quality, family notification requirements, and medication management - suggest ongoing systemic problems that families have repeatedly reported to authorities.

Mar 13, 2026Complaint
1
0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Feb 6, 2026Complaint
9
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0007Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0020Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures including evacuation.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0133Potential for harm · WidespreadCorrected

Construction Deficiencies

Install a two-hour-resistant firewall separation.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Dec 10, 2025Complaint
3
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 30, 2025Routine
20
0656Immediate jeopardy · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0925Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211Minimal · Widespread

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0521Minimal · Widespread

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Sep 30, 2025Complaint
3
0580Immediate jeopardy · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0726Immediate jeopardy · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Sep 21, 2025Complaint
3
0610Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Federal Penalties

Payment Denial

Dec 10, 2025

5-day denial

Fine

Dec 10, 2025

$25,500

Payment Denial

Aug 15, 2025

12-day denial

Fine

Aug 15, 2025

$114,936

Payment Denial

Feb 25, 2025

46-day denial

Fine

Feb 25, 2025

$102,553

Payment Denial

Nov 8, 2024

37-day denial

Fine

Aug 13, 2024

$23,366

Fine

Oct 24, 2023

$36,886

Fine

Jun 29, 2023

$12,800

Ownership & Operations

Who Operates This Facility

Owner / Operator

Chambers County Public Hospital District no 1

Organization Type

for profit

Management Company

APOLLO HEALTHCARE CONSULTING & MANAGEMENT LLC

Administrator

MICHAEL HEATH

Ownership & Management

Key personnel

Marpu, PrasannaContracted Managing EmployeeMarks, BenjaminW-2 Managing EmployeeNewton, ElizabethOfficer / Director6909 Burnett Management LLCManagerEfroymson, DavidManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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