Strong Medicare quality ratings; public reviewers often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 134 Google reviews

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Copper Ridge Health Care has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: effective physical and occupational therapy and clean and well-maintained facility. Review the component ratings and current source records before deciding.
Copper Ridge Health Care receives highly polarized feedback, with many reviewers praising the facility for its cleanliness, friendly staff, and effective rehabilitation services. However, a significant number of families report serious concerns regarding chronic understaffing, slow response times to call buttons, and instances of neglect, particularly during nights and weekends. Potential families should be aware of the stark contrast between the positive experiences of short-term rehab patients and the distressing reports of long-term care neglect.
Quality Themes
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Concerns
Rating Trends
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Distribution · 110 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“The staff are kind, patient, and genuinely care about the people they help. From day one, they made us feel welcome and comfortable, and they always take the time to answer questions and explain things clearly.”
“The girls who fed him dropped off the food but didn't help him eat. So, when I came to visit him shortly after feeding, he was just sitting there staring at his cold food. He didn't have the strength to feed himself.”
“I’ve worked in skilled nursing facilities for over 30 years, and Copper Ridge is by far one of the best. The care team here is professional, compassionate and dedicated to providing Best in Class Care!”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Copper Ridge Health Care has faced recurring medication management issues, with six pharmacy-related deficiencies in 2023 including medication errors and inadequate drug regimen reviews. Earlier surveys in 2022 identified problems with infection control, food safety, and facility maintenance. All deficiencies have been corrected according to the provider, but the pattern of medication safety concerns warrants discussion during any visit.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Keep complete, dated laboratory records in the resident's record.
Administration Deficiencies
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Perform COVID19 testing on residents and staff.
Environmental Deficiencies
Have enough outside ventilation via a window or mechanical ventilation, or both.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Environmental Deficiencies
Put firmly secured handrails on each side of hallways.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Copper Ridge Health Care
for profit
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 1 of 328 (Highest rating)
Key personnel
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Google Reviews
134 reviews from families & visitors
Official Website
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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