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Nursing Home

Continuing Care at Lantern Hill

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

537 Mountain Avenue, New Providence, NJ 0797440 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 38 Google reviews

5
4
3
2
1
Continuing Care at Lantern Hill Nursing Home in New Providence, NJ — Street View
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What this means for your family

Lantern Hill offers a beautiful, resort-style environment that is excellent for independent living, but families should be cautious regarding higher levels of care. We strongly recommend scheduling a tour specifically in the assisted living or memory care wings and asking detailed questions about staff-to-resident ratios and turnover rates.

Google Reviews

Google Reviews

38 reviews on Google
Lantern Hill is a high-end retirement community that receives significant praise for its beautiful, resort-like campus and active social environment for independent living residents. However, families have raised concerns regarding inconsistent care quality in assisted living, staffing levels in memory care, and occasional administrative or communication failures.

Quality Themes

Tap a score for details
Food7.0Staff6.0Clean9.0Activities9.0MedsN/AMemory3.0Comms4.0Value5.0

Strengths

  • Beautiful, well-maintained campus and grounds
  • Abundant social activities and amenities
  • Friendly and accommodating staff in independent living

Concerns

  • Inadequate staffing and oversight in memory care/assisted living (mentioned by 2 reviewers)
  • Poor communication and responsiveness from management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(13)'20(3)'22(3)'24(5)'26(3)

Distribution · 42 analyzed

5
25
4
5
3
1
2
4
1
7

How They Respond to Reviews

67%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the beautiful campus and the variety of activities offered, how do you ensure that residents in memory care receive the same level of engagement and social interaction as those in independent living?
  • 2I noticed the staffing rating is quite high; could you explain how that translates to the level of direct oversight and response times for residents needing memory care support?
  • 3We appreciate that you are active in responding to feedback online; what is your current process for keeping families updated and maintaining open communication regarding a resident's daily well-being?
  • 4With the recent health inspection results, what specific steps or improvements is the leadership team currently prioritizing to enhance the quality of care?
  • 5How does your team handle medical emergencies or urgent health changes during the evening and weekend hours to ensure residents are fully supported?
  • 6What opportunities do you provide for family members to stay involved and provide input on the care plan, especially given the importance of consistent communication?

Personalized based on this facility's data


Key Review Excerpts

The Independent Living facility is wonderful. The units are beautiful, the restaurants have good food, there are many engaging activities, the facility and grounds are well maintained, and the residents are warm and friendly.

Family member of long-term resident · 2025★★☆☆☆

They haven’t yet worked out issues with memory care patients wandering around and knocking on people’s doors. They need more staff in memory care.

Visitor/Observer · 2018★★★☆☆

There are some great people that work here who make this an overall enjoyable place to live; and some that need basic customer service skills training. Some Staff get agitated and defensive.

Resident/Family member · 2020★★★★
Source: 38 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.10hrs
OK
Registered nurses for medical care
Total Nursing
4.92hrs
OK
All nurses + aides combined
Staff Turnover
31%
Lower is better (< 30% = good)
RN Turnover
27%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
NJ
11.7%
Union
13.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.7%
Better than Avg
Here
10.7%
US
19.5%
NJ
18.9%
Union
18.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
NJ
97.2%
Union
92.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.2%
Better than Avg
Here
9.2%
US
14.4%
NJ
9.2%
Union
12.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility20.2%
Worse than Avg
Here
20.2%
US
19.4%
NJ
15.7%
Union
17.6%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility9.0%
Worse than Avg
Here
9.0%
US
4.9%
NJ
5.7%
Union
5.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.0%
Better than Avg
Here
95.0%
US
79.7%
NJ
80.1%
Union
81.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.5%
Better than Avg
Here
87.5%
US
81.8%
NJ
78.7%
Union
80.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.7%
Worse than Avg
Here
3.7%
US
1.6%
NJ
1.2%
Union
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (8.5)
1 complaint-triggered

A December 2024 complaint triggered a serious medication error deficiency that remains uncorrected with no correction plan, raising immediate safety concerns. The facility shows recurring issues with fire safety systems and care planning across multiple surveys. While most past deficiencies were corrected, the fact that families filed complaints about medication management, combined with the facility's failure to address this critical issue, suggests potential ongoing risks that warrant careful evaluation during visits.

Jan 15, 2026Routine
3
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Dec 23, 2025Complaint
1
0760Immediate jeopardy · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Sep 12, 2024Routine
10
0656Potential for harm · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0271Potential for harm · WidespreadCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Aug 18, 2023Routine
3
0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Continuing Care at Lantern Hill

Organization Type

nonprofit

Chain Affiliation

Chain Name

Erickson Senior Living

Chain Size

17 facilities nationwide

Chain avg rating: 4.1/5 · Rank 14 of 17

Ownership & Management

Owners

National Senior Communities, INC

Owner · Organization

100%

Bison, Michael

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Ridley, Fred

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Sones, Randall

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Brown, IanOfficer / DirectorBrown, PatriciaOfficer / DirectorClupper, KatherineOfficer / DirectorColins, MaryOfficer / DirectorErstad, EileenOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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