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Strong Medicare quality ratings; public reviewers often praise beautiful 70-acre campus with lakes and walking paths. Still worth an in-person visit.
based on 87 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Continuing Care at Eagles Trace has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: beautiful 70-acre campus with lakes and walking paths and extensive variety of dining venues and food quality. Review the component ratings and current source records before deciding.
Eagle's Trace is highly regarded for its expansive, beautiful 70-acre campus and its wide array of amenities, including multiple dining venues and extensive social clubs. While many long-term residents praise the vibrant community life and physical fitness programs, some families have raised serious concerns regarding staffing shortages in the Bayou Vista/Memory Care sections and difficulties with communication and telephone access.
Quality Themes
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Concerns
Rating Trends
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Distribution · 119 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The long-term care area, Bayou Vista, is one of the better appointed care facilities here in Houston, and that's saying a lot since we do have the Texas Medical Center here in town.”
“I have currently gone 36 consecutive days without a telephone conversation with my wife who is a resident in their Memory Care.”
“The way the community operated during Hurricane Harvey and during the current COVID issues were above expectations. We're here for life!”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
6
measures
8
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents who got a urinary tract infection
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaint reports that led to deficiencies in care quality and medication management. The facility shows recurring issues with fire safety systems (smoke barriers and cooking facilities appearing across all surveys), food safety, and medication management. While all deficiencies have correction dates, the persistent fire safety problems across multiple years suggest ongoing maintenance challenges that families should discuss during visits.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Federal Penalties
Fine
Nov 17, 2023
$9,528
Fine
Nov 17, 2023
$12,958
Eagle's Trace, INC
nonprofit
ERICKSON SENIOR LIVING LLC
KAREN BUCK
Erickson Senior Living
17 facilities nationwide
Chain avg rating: 3.5/5 · Rank 1 of 2 (Highest rating)
Owners
National Senior Communities, INC
Owner · Organization
Bison, Michael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Ridley, Fred
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Sones, Randall
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
87 reviews from families & visitors
Official Website
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