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Nursing HomeMedicaid Investigative

Connecticut Baptist Homes, INC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

292 Thorpe Avenue, Meriden, CT 0645060 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 27 Google reviews

5
4
3
2
1
Connecticut Baptist Homes, INC Nursing Home in Meriden, CT — Street View
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2/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)

Below average in CT · Below recommended RN staffing · Above average staffing · $13,627 in fines

Source: Medicare data

What this means for your family

This facility is highly regarded for its cleanliness and friendly, caring staff, making it a comfortable environment for residents. While the rooms are noted to be on the smaller side, the active social community is a significant benefit; we recommend scheduling a tour to see if the room size meets your loved one's needs.

Google Reviews

Google Reviews

27 reviews on Google
Connecticut Baptist Homes is consistently praised for its clean, well-maintained environment and a friendly, caring staff. Families and visitors appreciate the home-like atmosphere and the active social environment for residents, though some note that individual rooms can be on the smaller side.

Quality Themes

Tap a score for details
Food7.0Staff9.0Clean10.0Activities8.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Consistently clean and well-maintained facility
  • Kind, attentive, and friendly nursing staff
  • Welcoming and home-like atmosphere
  • Active social environment for residents

Rating Trends

Tap a year to see what changed

234'16(3)'18(3)'21(4)'23(3)'26(1)

Distribution · 27 analyzed

5
16
4
5
3
3
2
0
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's strong focus on a home-like atmosphere, what are some of the most popular social activities or events that residents currently participate in?
  • 2I noticed the staffing rating is quite high; how does your team ensure that this consistent level of attention is maintained throughout the day and night?
  • 3With the recent health inspection reports, what specific steps or improvements is the facility currently prioritizing to enhance the overall care experience?
  • 4Since the facility is well-regarded for being clean and well-maintained, how do you involve residents in maintaining that comfortable, homey environment?
  • 5In the event of a medical emergency, what is your specific protocol for coordinating care with local hospitals and keeping family members informed?
  • 6How do you address the specific needs of residents to ensure they feel supported and engaged, especially given the current focus on maintaining high standards of care?

Personalized based on this facility's data


Key Review Excerpts

Excellent nursing home, I can’t express it and say it enough. Staff in there are amazing loving and caring. This is a very clean facility.

Family member · 2022★★★★★

Amazing staff, decent food, home-like atmosphere. Rooms are a little small but they are bright and clean.

Family member · 2019★★★★

I love the apartments that they have for the seniors. And I love the way all the seniors get together and play cards and keep each other company go shopping with each other I think it's a nice environment.

Visitor/Community member · 2021★★★★★
Source: 27 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.64hrs
85%
Registered nurses for medical care
Total Nursing
3.77hrs
92%
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
17%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CT
19.7%
Lower ct river vly
12.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.1%
Worse than Avg
Here
26.1%
US
14.4%
CT
18.2%
Lower ct river vly
21.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.8%
Better than Avg
Here
97.8%
US
93.4%
CT
88.0%
Lower ct river vly
87.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.0%
Worse than Avg
Here
29.0%
US
19.4%
CT
24.9%
Lower ct river vly
24.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
CT
93.5%
Lower ct river vly
93.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility22.2%
Worse than Avg
Here
22.2%
US
15.3%
CT
17.4%
Lower ct river vly
21.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.7%
Better than Avg
Here
91.7%
US
81.8%
CT
71.0%
Lower ct river vly
59.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
1penalties
Well below state avg (12.8)
1 complaint-triggered
$13,627 in fines

Connecticut Baptist Homes has 12 corrected deficiencies across three surveys, including one complaint-triggered safety violation in 2024. The most recurring issues involve medication management (appearing in all three surveys), quality of care problems, and staff training deficiencies. While all violations have been corrected by the facility, families should note that someone filed a complaint about accident hazards, and medication oversight has been a persistent concern requiring repeated correction.

Jul 8, 2024Complaint
1
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 8, 2024Routine
4
0940Potential for harm · PatternCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Aug 15, 2022Routine
5
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Dec 5, 2019Routine
2
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Federal Penalties

Fine

Jul 8, 2024

$13,627

Ownership & Operations

Who Operates This Facility

Owner / Operator

Connecticut Baptist Homes, INC

Organization Type

nonprofit

Ownership & Management

Key personnel

Morse, Mary PatriciaW-2 Managing EmployeeAvena, RobertOfficer / DirectorDoyle, RichardOfficer / DirectorJones, DavidOfficer / DirectorLewis, MargaretOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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