Community Skilled Healthcare
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 25 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (17 vs median 8.0)
- High staff turnover (59%)
- High RN turnover (67%)
Bottom 25% in OH · Below recommended RN staffing · Above recommended total nurse staffing · $186,582 in fines · Abuse citation
What this means for your family
While the facility receives praise for its physical therapy and cleanliness, the reports of severe neglect and slow response times are deeply concerning. We strongly recommend that you visit in person, specifically during evening or weekend hours, to observe staff responsiveness and ask management how they prevent falls and monitor medical equipment for high-acuity residents.
Google Reviews
Google Reviews
25 reviews on Google“Community Skilled Healthcare presents a polarized experience, with some residents praising the rehab therapy team and clean environment, while others report severe lapses in basic care. Multiple families have raised alarming concerns regarding patient safety, including frequent falls, delayed response times for hygiene needs, and failures in monitoring medical equipment. Prospective families should be aware of these significant inconsistencies in care quality and oversight.”
Quality Themes
Tap a score for detailsStrengths
- Excellent physical therapy team
- Clean, inviting facility atmosphere
- Helpful and kind nursing staff (reported by some)
Concerns
- Slow response times for call lights and hygiene assistance (mentioned by 2 reviewers)
- Patient falls and lack of adequate monitoring (mentioned by 2 reviewers)
- Poor food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what is the average response time when a resident uses their call light for assistance with hygiene or mobility?
- 2I noticed some concerns regarding fall prevention; could you walk me through your specific monitoring protocols for residents who are at a high risk of falling?
- 3Since the physical therapy team is a highlight here, how do they coordinate with the nursing staff to ensure residents stay active and safe between therapy sessions?
- 4What steps are being taken to improve the dining experience and nutritional variety for residents who have expressed dissatisfaction with the current meal service?
- 5How does your team handle medication management and ensure accuracy, especially during shift changes or busy periods?
- 6What specific programs or social activities are available for residents to ensure they feel engaged and connected throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“PT is excellent”
“My mother was taken here from the hospital. She fell out of her bed. ... I visited my mother in this facility and she was completely out of her mind due to c02 poisoning. Had a meeting with the staff, they didn't seem to know anything that was wrong with her.”
“Memory care unit was dirty and twice my fathers catheter was blocked and staff did not notice. When asked to check it it took 5 hours because they were busy!”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed numerous complaints against this facility, triggering 32 deficiencies across areas including nursing staffing, accident prevention, and protecting residents from abuse and neglect. The facility shows persistent problems with inadequate nursing coverage and preventing accidents, with these issues recurring multiple times between 2023-2025. While deficiencies are reported as corrected, the pattern of repeated complaints suggests ongoing care quality concerns families should carefully investigate.
Mar 4, 2026Complaint5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Jun 12, 2025Complaint9
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Dec 9, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Aug 26, 2024Complaint4
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 23, 2024Complaint6
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
May 16, 2024Routine14
Construction Deficiencies
Use approved construction type or materials.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Federal Penalties
Fine
May 16, 2024
$171,633
Payment Denial
May 16, 2024
29-day denial
Fine
Aug 15, 2023
$14,949
Ownership & Operations
Who Operates This Facility
Community Skilled Healthcare
nonprofit
Ownership & Management
Owners
Yyam Holdings LLC
Owner · Organization
Yyam Irrevocable Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit communityskilled.com
Medicare data downloads
Original nursing home datasets
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