Community Place
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 124 Google reviews

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What this means for your family
Castlewoods Place is highly regarded for its compassionate memory care and active social environment. However, given recent reports regarding facility maintenance and safety concerns, we recommend scheduling a tour specifically to inspect the condition of the living areas and asking management directly about their current fire safety protocols.
Google Reviews
Google Reviews
124 reviews analyzed“Castlewoods Place is widely praised by families for its compassionate staff, clean environment, and the sense of security it provides to residents. While the vast majority of reviews are glowing, a few recent concerns have been raised regarding facility maintenance and potential safety issues. Overall, families consistently highlight the facility's ability to make residents feel at home and well-cared for.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Engaging activities and social atmosphere
- Strong communication with families
Concerns
- Facility maintenance and cleanliness issues (mentioned by 2 reviewers)
- Safety and fire concern reports (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that you are very active in responding to family feedback online; how do you incorporate that family input into your daily care planning?
- 2With 10 recent state violations noted, what specific steps has the facility taken to address these compliance concerns and ensure ongoing safety?
- 3Given that some families have raised questions regarding facility maintenance, could you walk me through your current schedule for routine building upkeep and deep cleaning?
- 4I see your staffing rating is quite strong at 4 stars; how does this level of staffing support the personalized attention and social activities your residents enjoy?
- 5Could you explain your current protocols for fire safety and emergency preparedness, especially considering the feedback you've received regarding safety procedures?
- 6What are some of the most popular activities or social programs currently offered that help residents feel connected to the Community Place family?
Personalized based on this facility's data
Key Review Excerpts
“The memory care unit at Castlewoods has a compassionate and caring staff that is attentive to my mother's needs 24/7. They respond to residents with respect and treat them with dignity.”
“The staff at Castlewoods Place was amazing and supported us through the admission process. They were compassionate and caring and the facility is beautiful.”
“My mom is in the memory care side and the nurses are like us, not perfect. They have a lot of responsibility and do a very good job of juggling. Most of them have awesome attitudes and seem to be caring and loving people.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
6
measures
2
measures
8
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Community Place has 15 deficiencies across three surveys, with the most recent January 2025 inspection revealing 10 violations spanning resident rights, daily care assistance, and medication management. While all issues show correction dates, the facility has recurring problems with resident rights protections and care planning that have persisted across multiple years, suggesting ongoing challenges with fundamental care standards.
Jan 16, 2025Routine10
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 17, 2023Routine3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Feb 6, 2020Routine2
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ownership & Operations
Who Operates This Facility
Community Place
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
124 reviews from families & visitors
Official Website
Visit pegasusseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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