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Nursing HomeMedicaid

Community Place

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

116 Lake Vista Place, Brandon, MS 3904760 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 124 Google reviews

5
4
3
2
1
Community Place Nursing Home in Brandon, MS — Street View
Street View

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What this means for your family

Castlewoods Place is highly regarded for its compassionate memory care and active social environment. However, given recent reports regarding facility maintenance and safety concerns, we recommend scheduling a tour specifically to inspect the condition of the living areas and asking management directly about their current fire safety protocols.

Google Reviews

Google Reviews

124 reviews analyzed
Castlewoods Place is widely praised by families for its compassionate staff, clean environment, and the sense of security it provides to residents. While the vast majority of reviews are glowing, a few recent concerns have been raised regarding facility maintenance and potential safety issues. Overall, families consistently highlight the facility's ability to make residents feel at home and well-cared for.

Quality Themes

Tap a score for details
Food7.0Staff9.0Clean8.0Activities9.0MedsN/AMemory9.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Engaging activities and social atmosphere
  • Strong communication with families

Concerns

  • Facility maintenance and cleanliness issues (mentioned by 2 reviewers)
  • Safety and fire concern reports (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(3)'20(3)'22(17)'24(27)'26(15)

Distribution

5
115
4
5
3
1
2
1
1
1

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that you are very active in responding to family feedback online; how do you incorporate that family input into your daily care planning?
  • 2With 10 recent state violations noted, what specific steps has the facility taken to address these compliance concerns and ensure ongoing safety?
  • 3Given that some families have raised questions regarding facility maintenance, could you walk me through your current schedule for routine building upkeep and deep cleaning?
  • 4I see your staffing rating is quite strong at 4 stars; how does this level of staffing support the personalized attention and social activities your residents enjoy?
  • 5Could you explain your current protocols for fire safety and emergency preparedness, especially considering the feedback you've received regarding safety procedures?
  • 6What are some of the most popular activities or social programs currently offered that help residents feel connected to the Community Place family?

Personalized based on this facility's data


Key Review Excerpts

The memory care unit at Castlewoods has a compassionate and caring staff that is attentive to my mother's needs 24/7. They respond to residents with respect and treat them with dignity.

Memory care family member · 2023★★★★★

The staff at Castlewoods Place was amazing and supported us through the admission process. They were compassionate and caring and the facility is beautiful.

Long-term resident's family · 2021★★★★★

My mom is in the memory care side and the nurses are like us, not perfect. They have a lot of responsibility and do a very good job of juggling. Most of them have awesome attitudes and seem to be caring and loving people.

Memory care family member · 2024★★★★
Source: 124 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.75hrs
100%
Registered nurses for medical care
Total Nursing
5.31hrs
OK
All nurses + aides combined
Staff Turnover
63%
Lower is better (< 30% = good)
RN Turnover
53%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
3/ 5
Better Than Avg

6

measures

Worse Than Avg

2

measures

Mixed Results

8

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility32.0%
Worse than Avg
Here
32.0%
US
19.4%
MS
21.1%
Rankin
12.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility19.2%
Mixed vs Avgs
Here
19.2%
US
15.4%
MS
22.1%
Rankin
36.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility27.0%
Worse than Avg
Here
27.0%
US
14.4%
MS
20.8%
Rankin
10.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MS
1.6%
Rankin
0.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility20.7%
Mixed vs Avgs
Here
20.7%
US
15.3%
MS
21.4%
Rankin
10.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility18.2%
Better than Avg
Here
18.2%
US
19.5%
MS
24.0%
Rankin
23.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
81.8%
MS
88.5%
Rankin
84.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.0%
Mixed vs Avgs
Here
2.0%
US
1.6%
MS
2.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Above state avg (6.7)

Community Place has 15 deficiencies across three surveys, with the most recent January 2025 inspection revealing 10 violations spanning resident rights, daily care assistance, and medication management. While all issues show correction dates, the facility has recurring problems with resident rights protections and care planning that have persisted across multiple years, suggesting ongoing challenges with fundamental care standards.

Jan 16, 2025Routine
10
0578ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558MinorCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0604MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0690MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0838MinorCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 17, 2023Routine
3
0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0800MinorCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Feb 6, 2020Routine
2
0585MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Community Place

Organization Type

nonprofit

Ownership & Management

Key personnel

Hill, CharlesW-2 Managing EmployeeMorris, CharlesOfficer / DirectorMorris, CharlesOfficer / DirectorShelton, RebeccaOfficer / DirectorCommunity PlaceManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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