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Strong Medicare quality ratings; public reviewers often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 23 Google reviews
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No Medicare penalties on record · 2 findings in latest survey
Wisteria Gardens has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: effective physical and occupational therapy and quality food service. Review the component ratings and current source records before deciding.
Wisteria Gardens receives highly polarized feedback, with recent reviews highlighting significant concerns regarding the care of dementia patients and general staff professionalism. While some families praise the facility's physical therapy team and food quality, others report issues with cleanliness, rude staff behavior, and slow response times to patient needs.
Quality Themes
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Concerns
Rating Trends
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Distribution · 25 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“If you have a family member with dementia, DO NOT send them to Wisteria Gardens for rehab. They are not equipped to handle dementia patients, and the experience we had there with my father was terrible.”
“Aide's/care assistants there are rude, unsmiling, unconcerned, and do not want to be 'bothered' to be asked do their jobs of assisting residents with mobilization, self care, changing etc. Don't expect a call button to be answered in a timely manner if ever.”
“The doctors and nurses/cna’s are so awesome! Physical therapy team top of the line and a shout out to Ms. Margie for taking care of business!”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 14 measures
10
measures
3
measures
1
measures
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who got a urinary tract infection
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Wisteria Gardens has recurring issues with food safety and infection control that persist across multiple surveys, with food procurement violations appearing in both 2023 and 2025 inspections. The facility also shows repeated problems with medication management, resident care planning, and infection prevention. While all 16 deficiencies across three surveys have been corrected according to state records, the pattern of similar violations reappearing suggests ongoing operational challenges that families should discuss during visits.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Wisteria Gardens
for profit
Owners
Ashley Healthcare, INC
Owner · Organization
Kickapoo Properties LLC
Owner (parent company) · Organization
M-D Transportation LLC
Owner (parent company) · Organization
Signature Holdings LLC
Owner (parent company) · Organization
Town Creek Company LLC
Owner (parent company) · Organization
Galloway, Charles
Owner (parent company)
Hill, William
Owner (parent company)
Maxey, John
Owner (parent company)
Mccay, David
Owner (parent company)
Walker, Ben
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
23 reviews from families & visitors
Official Website
Visit wisteriagardensnursinghome.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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