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Public Google reviewers rate this highly and often mention compassionate and hands-on leadership. Schedule a visit to confirm the fit.
based on 97 Google reviews
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Public Google reviewers rate Commonwealth Senior Living at Chesterfield highly. Reviewers highlight: compassionate and hands-on leadership, recently renovated and beautiful facilities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a highly compassionate environment led by an attentive executive leadership team that is frequently praised for its hands-on approach. While the facility is noted for its recent renovations and beautiful atmosphere, one extremely serious allegation regarding resident safety must be investigated by any prospective family.
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Key Review Excerpts
“The community has gone through many changes over those years and has a beautiful and welcoming environment. The seniors are always happy and having a wonderful time.”
“I love that they give updates & sometimes pictures to assure me my aunt is doing great! Peace of mind knowing how well my Aunt is being cared for here!”
“The newly renovated facility was lovely, the folks who greeted me at the door were friendly and hospitable. My friend seemed satisfied and was looking forward to a Veterans Day celebration in the community room.”
Source: VA State Licensing Agency
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/02/2026, 9:50am-10:15am The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 2/2/2026 regarding allegations in the area(s) of: RESIDENT CARE AND RELATED SERVICES and ADMINISTRATION AND ADMINISTRATIVE SERVICES Number of residents present at the facility at the beginning of the inspection: 66 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 3 Number of staff records reviewed: 0 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 2 Observations by licensing inspector: Licensing inspector toured the memory care unit and observed the medication pass Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation supported some, but not all of the allegations: area(s) of non-compliance with standard(s) or law were: Administration and administrative services A violation notice was issued; any violation(s) not related to the complaint but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of these inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Refer to General Procedures and Information for Licensure, 22VAC40-80-260-B for information on requesting a problem solving conference. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Tyia Venable, Licensing Inspector at 804-393-2157 or by email at tyia.venable2@dss.virginia.gov
Based on a review of facility documentation, the facility did not ensure the licensing office received an incident report within 24 hours for any major incident that negatively affected or that threatened the life, health, safety, or welfare of any resident. Evidence: 1. Licensing inspector (LI) reviewed the facility internal resident incident log from 1/15/2026-2/21/2026, with a total of 11 medial emergency incident types. 2. Licensing inspector reviewed incident reports sent to LI from Staff 1, during the time period 1/15/2026-2/21/2026, only two incident reports were sent. 3. When asked Staff 1 stated the incident reports were not sent to the licensing inspector.
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 3/2/2026, 10:15am- 2:45pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 66 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 7 Number of staff records reviewed: 3 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 3 Observations by licensing inspector: Licensing inspector observed facility postings, lunch, and a medication pass. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of these inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Refer to General Procedures and Information for Licensure, 22VAC40-80-260-B for information on requesting a problem solving conference. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Tyia Venable, Licensing Inspector at 804-393-2157 or by email at tyia.venable2@dss.virginia.gov
Based on a review of facility documentation and interviews, the facility did not ensure a semi-annual review on the emergency preparedness and response plan for all residents. Evidence: 1. Licensing inspector reviewed available facility documentation and there was no record of a semi annual review of the emergency preparedness and response plan for all residents. 2. When asked, Staff 4 stated a review of the emergency preparedness and response plan was not conducted with all residents.
Based on a review of facility documentation and interviews, the facility did not ensure at least once every six months, all staff participate in an exercise in which the procedures for resident emergencies are practiced. Evidence: 1. Licensing inspector reviewed available facility documentation and there was no record of staff participating in an exercise in which procedures for resident emergencies are practiced. 2. When asked, Staff 4 stated an exercise in which procedures for resident emergencies were not conducted with staff.
Based on a tour of the facility, the facility did not ensure the menus for meals and snacks for the current week were dated and posted in an area conspicuous to residents. Evidence: 1. Licensing inspector toured the facility and observed the resident lunch and the menu posting, the menu posted was dated12/21/2025-1/10/2026. 2. When asked, Staff 4 stated there were staff changes in the dining department and there was not an updated menu.
Based on the observation of the medication pass, facility staff did not ensure medications were administered not earlier than one hour before and not later than one hour after the facility?s standard dosing schedule. Evidence: 1. Licensing inspector observed the afternoon medication pass at 12:04pm. 2. Licensing inspector observed medication given to Resident 9 and Resident 10 to be their morning medication as indicated on the pill packs and medication administration record. 3. When asked, Staff 4 stated the medication was not administered in accordance with the facility?s standard dosing schedule.
Based on a review of resident records, the facility did not ensure a risk assessment for tuberculosis was completed on each resident annually. Evidence: 1. Resident 2?s record (admit date: 2/25/19) did not contain a current tuberculosis risk assessment. Last assessment dated 2/18/2025. 2. Resident 4?s record (admit date: 8/30/24) did not contain a current tuberculosis risk assessment. Last assessment dated 2/18/25. 3. When asked, Staff 4 stated the tuberculosis risk assessments were not completed annually for Residents 2 and 4.
Based on a review of resident records, the facility did not provide written assurance to the residents that the facility has the appropriate license to meet his care needs at the time admission. Evidence: 1. Licensing inspector reviewed Resident 2?s record and there was no documentation of written assurance provided to the resident and/or the legal representative. 2. When asked, Staff 4 stated there was no documentation in the record of written assurance provided to Resident 2 or their legal representative.
Based on a review of resident records, the facility did not ensure that six months after placement of the resident in the safe, secure environment and annually thereafter, the licensee, administrator, or designee performed a review of the appropriateness of each resident?s continued residence in the special care unit. Evidence: 1. Resident 4?s record (admit date: 8/30/24) did not have a record of review of the appropriateness of continued residence in the special care unit, six months or annually after placement. Resident 4?s record indicated it was reviewed 1/7/26. 2. Resident 5?s record (admit date: 5/17/24) did not have a record of review of the appropriateness of continued residence in the special care unit, six months or annually after placement. Resident 5?s record indicated it was reviewed 1/7/26. 3. When asked, Staff 4 stated there was no sixth month or annual review of appropriateness for Residents 4 and 5.
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 11/5/2025, 12:24pm-1pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 9/10/2025 regarding allegations in the area(s) of: Building and Grounds Number of residents present at the facility at the beginning of the inspection: 59 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 0 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 1 Observations by licensing inspector: Licensing inspector toured the facility and three resident rooms. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegation of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Tyia Venable, Licensing Inspector at (804)393-2192 or by email at tyia.venable2@dss.virginia.gov
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 6/12/2025, 10am-11:45am The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A self-reported incident was received by VDSS Division of Licensing on 6/3/2025 regarding allegations in the area(s) of: Resident care and related services Number of residents present at the facility at the beginning of the inspection: 56 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 0 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 2 Observations by licensing inspector: Licensing inspector toured resident?s room Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the self report of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Tyia Venable, Licensing Inspector at (804)393-2157 or by email at tyia.venable2@dss.virginia.gov
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: On 03/11/2025 approximate time 10:30a.m-4:30p.m. On 03/14/2025 approximate time 9:20a.m-1:27pm. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 01/24/2025 regarding allegations in the resident care and related services. Number of residents present at the facility at the beginning of the inspection: 61 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: Number of interviews conducted with residents: N/A Number of interviews conducted with staff: 5 Observations by licensing inspector: Additional Comments/Discussion: Identified resident no longer in care An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegations of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Angela Rodgers-Reaves, Licensing Inspector at (804) 840-0253 or by email at Angela.r.reaves@dss.virginia.gov Violation Notice Issued: No
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: On 03/11/2025 approximate time 10:30a.m-3:30p.m. On 03/14/2025 approximate time 9:28a.m-1:27p.m. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 03/27/2025 regarding allegations in the area of resident care and related services. Number of residents present at the facility at the beginning of the inspection: 61 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 3 Number of staff records reviewed: N/A Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 5 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegations of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Angela Rodgers-Reaves, Licensing Inspector at (804) 840-0253 or by email at Angela.r.reaves@dss.virginia.gov Violation Notice Issued: No
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: On 03/11/2025 approximate time 10:30a.m-4:30p.m On 03/14/2025 approximate time 9:28a.m-1:27p.m The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 61 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 6 Number of staff records reviewed: 3 Number of interviews conducted with residents: 5 Number of interviews conducted with staff: 6 Observations by licensing inspector: Medication administration pass observed Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov. Should you have any questions, please contact Angela Rodgers-Reaves, Licensing Inspector at (804) 840-0253 or by email at Angela.r.reaves@dss.virginia.gov Violation Notice Issued: Yes
Based on observation the facility failed to ensure that the medication storage area was locked. Evidence: During the walk through of the facility on 03/14/2025 and as evidenced by the photographs taken a medication cart on the assisted living side was not locked.
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 09/09/2024 approximate time of 10:18a.m-1:42p.m The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A self-report was received by VDSS Division of Licensing on 08/22/2024 regarding allegations in the building and grounds and additional requirements for facilities that care for adults with serious cognitive impairments Number of residents present at the facility at the beginning of the inspection: 70 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: N/A Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 3 Observations by licensing inspector: The inspector accompanied by staff observed how the facility?s alarm system works when engaged on the memory care unit of the facility. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegations of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Angela Rodgers-Reaves Licensing Inspector at (804) 840-0253 by email at Angela.r.reaves@dss.virginia.gov Violation Notice Issued: No
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