Sitter and Barfoot Veterans Care Center
Strong Medicare quality ratings; families often praise warm, attentive nursing staff. Still worth an in-person visit.
based on 43 Google reviews

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What this means for your family
This facility is highly regarded for its veteran-focused care and responsive communication, making it a top choice for many families. While the vast majority of experiences are excellent, we recommend that you tour the facility during off-hours to verify cleanliness and staffing levels, as a few reviewers noted occasional odors or concerns regarding response times.
Google Reviews
Google Reviews
43 reviews on Google“Sitter and Barfoot Veterans Care Center is highly regarded by families for its compassionate staff and clean, modern facilities. Many reviewers emphasize that the center provides a significant improvement in care compared to previous nursing homes their loved ones have experienced. While the vast majority of feedback is glowing, a few isolated reports mention concerns regarding facility odors and historical issues with response times.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing staff
- Clean, well-maintained building
- Responsive communication with families
- Strong focus on veteran-specific care
Concerns
- Occasional facility odors (mentioned by 2 reviewers)
- Reports of slow response times or neglect (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's commitment to veterans, what specific programs or daily activities are available to help residents maintain their connection to their military background?
- 2I noticed the health inspection rating is a 3 out of 5; could you walk me through the steps the facility is currently taking to address recent state violations and improve those specific metrics?
- 3We have heard wonderful things about the attentiveness of your nursing staff, but how does the facility ensure consistent response times for residents when they need assistance?
- 4Maintaining a fresh and comfortable environment is important to us; what is your current protocol for facility maintenance and housekeeping to ensure the living areas remain odor-free?
- 5Since you have a 4-star staffing rating, how do you manage shift handovers to ensure that my family member's medical needs are communicated clearly and met without interruption?
- 6In the event of a medical emergency, what is your specific protocol for coordinating care with local hospitals and keeping family members informed in real-time?
Personalized based on this facility's data
Key Review Excerpts
“They call and text me at least 2 to 3 times a month on whatever happens in there. I am very happy that there is always someone around to help him.”
“The staff, the administrators, the rooms, the facility, the care is wonderful. The people there are very dedicated and take excellent care of my husband.”
“The staff are great and all are very nice,the building is very clean and still looks new,like it just opened, although they've been open for almost 12years.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of deficiencies across multiple care areas, with one complaint filed by a family regarding pressure sore care. The most recurring issues involve resident rights violations, quality of care problems, and medication management concerns. While all deficiencies appear corrected by the facility, the pattern spans four surveys from 2018-2025, suggesting ongoing compliance challenges in maintaining consistent standards of care.
Jun 5, 2025Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Sep 6, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
May 2, 2021Routine12
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Sep 12, 2018Routine13
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Ownership & Operations
Who Operates This Facility
Sitter and Barfoot Veterans Care Center
government
Ownership & Management
Owners
Commonwealth of Virginia
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Official Website
Visit dvs.virginia.gov
Medicare data downloads
Original nursing home datasets
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