Commonwealth Royale Guest Home
Reviewer concerns include unprofessional and rude staff behavior (mentioned by 3 reviewers) — investigate before committing.
based on 5 Google reviews
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What this means for your family
This facility presents significant risks regarding medical care and staff professionalism. If you consider this home, you must verify their ability to manage chronic conditions like diabetes and observe staff interactions personally, as multiple reports indicate neglectful and rude behavior.
Google Reviews
Google Reviews
5 reviews on Google“Families should exercise extreme caution due to serious allegations of medical negligence and unprofessional staff behavior. While one reviewer provided a high rating without text, multiple other reviewers report rude, condescending, and dismissive communication from the staff.”
Quality Themes
Tap a score for detailsConcerns
- Unprofessional and rude staff behavior (mentioned by 3 reviewers)
- Medical negligence and lack of essential equipment
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1How does your team approach communication with families to ensure we are always kept in the loop about daily updates?
- 2Can you walk me through your specific protocols for medication management and how you ensure accuracy for every resident?
- 3What steps has the facility taken recently to enhance staff training and ensure a consistently warm, professional environment for residents?
- 4In the event of a medical emergency or a sudden change in health, what is the immediate process for getting care and notifying the family?
- 5What kind of essential medical equipment or monitoring tools do you have on-site to support residents' changing health needs?
- 6What are some of the favorite daily activities or social outings that the residents here look forward to the most?
Personalized based on this facility's data
Key Review Excerpts
“Si por mi parte pudiera le daría cero estrella este lugar es negligente nunca atienden a los pacientes ingresados ahí y cuando lo hacen son bien groseros”
“Had there been an option to give this place, particularly it's unbelievably Rude and Condescending staff Zero Stars, I'd do it in a Heartbeat, no questions asked.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jun 2, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jun 2, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 14, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Feb 5, 2026ComplaintClean
This report details a Complaint Investigation conducted following an unannounced visit. The investigation addressed allegations regarding staff failing to treat residents with dignity and respect, and staff failing to meet resident needs. Based on resident and staff interviews, and facility observations, the allegations were found to be unsubstantiated.
Jan 5, 2026ComplaintClean
This complaint investigation, conducted on 01/05/2026, found the allegation regarding inadequate facility temperature to be Substantiated. Two Type B deficiencies were cited related to maintaining a comfortable temperature for residents. The facility must implement a plan to ensure all resident rooms are heated to a minimum of 68 degrees F.
Oct 30, 2025OtherClean
The inspection was an unannounced Case Management visit following an incident review. The primary deficiency cited relates to the failure to establish a plan for incidental medical and dental care for residents. This Type A deficiency requires immediate attention to ensure resident health and safety.
Aug 18, 2025InspectionClean
The annual inspection identified three deficiencies related to facility maintenance and safety. These include issues with general cleanliness and repair (missing door, unclean shelves), inadequate slip-resistant flooring in bathrooms, and multiple inoperable smoke detectors. All cited deficiencies were classified as Type B, indicating potential but not immediate, critical risks.
Jun 27, 2025OtherClean
The facility underwent a Case Management follow-up visit to review corrections from a previous visit. The visit included a tour and observations regarding room readiness, lighting, and safety features. No specific deficiencies were cited in the provided report content.
Ownership & Operations
Who Operates This Facility
Commonwealth Golden Age Corporation
MAYA MNOYAN
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit comroy.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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