Sunnyview Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 17 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate administration and clean, renovated environment. However, families should be cautious about recent reports of unprofessionalism at the front desk and poor communication via telephone.
Google Reviews
Google Reviews
17 reviews on Google“Families can expect a compassionate environment led by a highly praised administrator, Yeni, who is frequently noted for treating residents like family. While the facility has undergone recent renovations and is praised for its cleanliness, some visitors have reported unprofessional behavior from reception staff and poor communication when calling the facility.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Professional and caring administration
- Recently renovated and clean facilities
- Strong sense of community and family atmosphere
Concerns
- Unprofessional behavior from reception/front desk staff
- Poor telephone communication/staff hanging up
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
The owner uses repetitive, templated responses that often repeat the exact same message for different reviews. While the tone is polite, the content is largely copy-pasted and lacks genuine personalization.
Questions for Your Tour
- 1We've heard wonderful things about the sense of community and family atmosphere here; how do you foster that connection between residents and staff?
- 2Since the facility has been recently renovated, could you show us some of the updated common areas where residents spend their time?
- 3What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 4We want to make sure we can always reach the right person; what is the best way for our family to stay in consistent communication with the nursing and administrative teams?
- 5Could you tell us more about the daily activities and social programs available to keep residents engaged with one another?
- 6How does the administration work to address and resolve any specific care or facility concerns that families might bring to your attention?
Personalized based on this facility's data
Key Review Excerpts
“The manager Yeni, is extremely caring, reliable and professional. Your loved one would be in good hands here. The staff is patient, engaging, and provides excellent care.”
“My uncle has been living here for 4years and he is so happy, the staff is very nice. I come and visit once in a while and i never had a complaint. The administrator yeni is always available and friendly, treats us like family.”
“They kept a careful watch on his health, spent time talking to him about books and history, which he loved. They helped him when he struggled with the technological devices, which enabled him to stay in daily contact with us.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sunnyview Care Center has a concerning pattern of 19 complaint-triggered deficiencies, indicating families have repeatedly filed reports about care issues. The facility shows recurring problems with care planning, medication management, and infection control that persist across multiple years and surveys. While all deficiencies are marked as corrected, the repeated nature of issues in core care areas suggests ongoing challenges with maintaining consistent quality standards.
Mar 25, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 13, 2026Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Dec 31, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 9, 2025Complaint1
Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
Jun 16, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 6, 2025Routine16
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Federal Penalties
Fine
Apr 25, 2025
$16,146
Fine
Aug 10, 2023
$9,160
Ownership & Operations
Who Operates This Facility
Sunnyview Care Center
for profit
Chain Affiliation
Longwood Management Corporation
38 facilities nationwide
Chain avg rating: 2.2/5 · Rank 16 of 38
Ownership & Management
Owners
Jrb Investments LLC
Owner · Organization
The Aaron Friedman Group a Business Assets Trust
Owner (parent company) · Organization
The Ira David Friedman Group a Business Assets Trust
Owner (parent company) · Organization
Klavan, Rachel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit grandviewrc.com
Medicare data downloads
Original nursing home datasets
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