Garden Crest

This report details a complaint investigation regarding staff neglect leading to pressure injuries for a resident (R1). The investigation reviewed records and interviewed staff, witnesses, and residents. Ultimately, the allegation was found to be unsubstantiated due to insufficient evidence.

The facility underwent an unannounced annual required visit conducted by the LPA. The inspection covered the physical plant, review of client and staff records, and general facility operations. No deficiencies were observed during the visit, indicating full compliance with licensing requirements.

This report details a complaint investigation conducted regarding allegations of staff failing to safeguard personal belongings and failure to address medical needs. The investigation found that the complaint was UNFOUNDED, meaning the allegations were determined to be false or without reasonable basis. Therefore, no deficiencies were cited.

The facility underwent a required annual inspection conducted by the LPA. The report indicates that the facility staff are compliant across multiple areas, including infection control, physical plant safety, and record keeping. Overall, no deficiencies were noted during the visit.

The facility underwent a required annual inspection and was generally found to be compliant in areas such as infection control, physical plant safety, and record keeping. However, one deficiency was noted regarding the lack of evacuation chairs at the stairwells, which requires corrective action.

The inspection was a Case Management review prompted by a complaint. The primary deficiency noted was the failure to update the resident's pre-admission appraisal following a significant incident. Additionally, staff failed to conduct a required re-assessment for the resident after a documented change in condition.