See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Garden Crest

Limited public data on Garden Crest. Call, tour, and ask to meet current residents' families — your own impression matters most.

889 Lucile Ave, Silver Lake · Los Angeles, CA 9002644 bedsLicensed & Active
Source: CA CCLD — view official record
Google rating
3.6/5

based on 40 Google reviews

5
4
3
2
1
Garden Crest Assisted Living in Los Angeles, CA — Street View
Street View

Watch Garden Crest

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Garden Crest offers impressive rehabilitation and physical therapy that has helped many patients regain mobility. However, families must be extremely vigilant regarding hygiene care and medication administration, as multiple reviewers have reported serious neglect and lack of communication from management.

Google Reviews

Google Reviews

40 reviews on Google
Garden Crest is frequently praised for its skilled nursing and physical therapy teams, with several families noting significant recovery progress for their loved ones. However, there are serious and recurring allegations regarding neglectful hygiene care, medication errors, and unprofessional administrative behavior. While some find the facility beautiful and the staff warm, others describe the environment as outdated, unkempt, and poorly managed.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean2.0ActivitiesN/AMeds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Exceptional physical therapy and rehab services
  • Compassionate and skilled nursing staff
  • Beautiful views and garden setting
  • Effective case management and coordination

Concerns

  • Neglect regarding hygiene and diaper changes (mentioned by 2 reviewers)
  • Unprofessional or rude administrative/management behavior (mentioned by 3 reviewers)
  • Outdated or unkempt facility conditions (mentioned by 3 reviewers)
  • Inadequate dietary accommodations for diabetics (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'18(6)'20(4)'22(4)'24(14)'26(4)

Distribution · 80 analyzed

5
42
4
10
3
4
2
0
1
24

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With such a beautiful garden setting here, what kind of outdoor activities or social events do residents typically enjoy together?
  • 2I know your team is highly regarded for physical therapy and rehab; how do you integrate those specialized services into a resident's daily routine?
  • 3How does your nursing staff approach personalized care, specifically regarding regular hygiene checks and personal grooming throughout the day?
  • 4Could you tell me more about how the dining team manages specific dietary needs, such as specialized meal planning for residents with diabetes?
  • 5What is the protocol for managing medications and how do you ensure communication remains clear between the nursing staff and family members?
  • 6How does the management team handle coordination between case management and the clinical staff to ensure nothing is missed in a resident's care plan?

Personalized based on this facility's data


Key Review Excerpts

Thank you to the Garden Crest team, nurses and rehab. You guys did a tremendous job with my mom from not being able to walk to getting her up and walking stuff is very attentive And always answering all types of questions I had thank you to everyone

Rehab patient's family · 2026★★★★★

The property and location are beautiful (the views from the quaint garden are beautiful) but it’s really the talent, skill and warmth of the staff that makes this place exceptional.

Short-term resident's family · 2023★★★★★

Staff neglects most patients, treats them with no respect & care much less about their dignity. Facility is unkempt, gloomy & outdated.

Patient family member · 2024☆☆☆☆
Source: 40 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

9total
5deficiencies
5 Type B— non-compliance
Feb 19, 2026Complaint
CleanReport

This report details a complaint investigation regarding staff neglect leading to pressure injuries for a resident (R1). The investigation reviewed records and interviewed staff, witnesses, and residents. Ultimately, the allegation was found to be unsubstantiated due to insufficient evidence.

Sep 29, 2025Routine
CleanReport

The facility underwent an unannounced annual required visit conducted by the LPA. The inspection covered the physical plant, review of client and staff records, and general facility operations. No deficiencies were observed during the visit, indicating full compliance with licensing requirements.

Aug 21, 2025Complaint
CleanReport

This report details a complaint investigation conducted regarding allegations of staff failing to safeguard personal belongings and failure to address medical needs. The investigation found that the complaint was UNFOUNDED, meaning the allegations were determined to be false or without reasonable basis. Therefore, no deficiencies were cited.

Aug 27, 2024Routine
CleanReport

The facility underwent a required annual inspection conducted by the LPA. The report indicates that the facility staff are compliant across multiple areas, including infection control, physical plant safety, and record keeping. Overall, no deficiencies were noted during the visit.

Sep 22, 2023Routine

The facility underwent a required annual inspection and was generally found to be compliant in areas such as infection control, physical plant safety, and record keeping. However, one deficiency was noted regarding the lack of evacuation chairs at the stairwells, which requires corrective action.

Type B1569.695(f)(1)

The facility was observed to lack an evacuation chair at each stairwell. This poses a potential health, safety, or personal rights risk to persons in care.

Aug 11, 2023Complaint
CleanReport

The inspection was a Case Management review prompted by a complaint. The primary deficiency noted was the failure to update the resident's pre-admission appraisal following a significant incident. Additionally, staff failed to conduct a required re-assessment for the resident after a documented change in condition.

Aug 11, 2023Follow-up

The inspection was a Case Management review prompted by a complaint. The primary deficiency noted was the failure to update the resident's pre-admission appraisal following a significant incident. Additionally, staff failed to conduct a required re-assessment for the resident after a documented change in condition.

Type BCCR 87463(3)

The facility failed to update the pre-admission appraisal as frequently as necessary to note significant changes. Reappraisals must document changes in the resident's physical, medical, mental, and social condition.

Type BCCR 87455(c) or 87615

Staff did not re-appraise Resident #1 (R1) after the 6/26/23 incident, which is required following any illness, injury, trauma, or change in health care needs.

Oct 25, 2022Routine
CleanReport

The facility underwent an unannounced annual visit focusing on infection control, food, and medication review. The inspection found that all areas toured, including resident rooms, bathrooms, and the kitchen, were clean and compliant with standards. No deficiencies were observed during the visit.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Garden Crest Convalescent Hospital, INC.

Administrator

EDWIN VILLANUEVA

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call