Garden Crest
Limited public data on Garden Crest. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 40 Google reviews

Watch Garden Crest
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Garden Crest offers impressive rehabilitation and physical therapy that has helped many patients regain mobility. However, families must be extremely vigilant regarding hygiene care and medication administration, as multiple reviewers have reported serious neglect and lack of communication from management.
Google Reviews
Google Reviews
40 reviews on Google“Garden Crest is frequently praised for its skilled nursing and physical therapy teams, with several families noting significant recovery progress for their loved ones. However, there are serious and recurring allegations regarding neglectful hygiene care, medication errors, and unprofessional administrative behavior. While some find the facility beautiful and the staff warm, others describe the environment as outdated, unkempt, and poorly managed.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical therapy and rehab services
- Compassionate and skilled nursing staff
- Beautiful views and garden setting
- Effective case management and coordination
Concerns
- Neglect regarding hygiene and diaper changes (mentioned by 2 reviewers)
- Unprofessional or rude administrative/management behavior (mentioned by 3 reviewers)
- Outdated or unkempt facility conditions (mentioned by 3 reviewers)
- Inadequate dietary accommodations for diabetics (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 80 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a beautiful garden setting here, what kind of outdoor activities or social events do residents typically enjoy together?
- 2I know your team is highly regarded for physical therapy and rehab; how do you integrate those specialized services into a resident's daily routine?
- 3How does your nursing staff approach personalized care, specifically regarding regular hygiene checks and personal grooming throughout the day?
- 4Could you tell me more about how the dining team manages specific dietary needs, such as specialized meal planning for residents with diabetes?
- 5What is the protocol for managing medications and how do you ensure communication remains clear between the nursing staff and family members?
- 6How does the management team handle coordination between case management and the clinical staff to ensure nothing is missed in a resident's care plan?
Personalized based on this facility's data
Key Review Excerpts
“Thank you to the Garden Crest team, nurses and rehab. You guys did a tremendous job with my mom from not being able to walk to getting her up and walking stuff is very attentive And always answering all types of questions I had thank you to everyone”
“The property and location are beautiful (the views from the quaint garden are beautiful) but it’s really the talent, skill and warmth of the staff that makes this place exceptional.”
“Staff neglects most patients, treats them with no respect & care much less about their dignity. Facility is unkempt, gloomy & outdated.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Feb 19, 2026ComplaintCleanReport
This report details a complaint investigation regarding staff neglect leading to pressure injuries for a resident (R1). The investigation reviewed records and interviewed staff, witnesses, and residents. Ultimately, the allegation was found to be unsubstantiated due to insufficient evidence.
Sep 29, 2025RoutineCleanReport
The facility underwent an unannounced annual required visit conducted by the LPA. The inspection covered the physical plant, review of client and staff records, and general facility operations. No deficiencies were observed during the visit, indicating full compliance with licensing requirements.
Aug 21, 2025ComplaintCleanReport
This report details a complaint investigation conducted regarding allegations of staff failing to safeguard personal belongings and failure to address medical needs. The investigation found that the complaint was UNFOUNDED, meaning the allegations were determined to be false or without reasonable basis. Therefore, no deficiencies were cited.
Aug 27, 2024RoutineCleanReport
The facility underwent a required annual inspection conducted by the LPA. The report indicates that the facility staff are compliant across multiple areas, including infection control, physical plant safety, and record keeping. Overall, no deficiencies were noted during the visit.
Sep 22, 2023Routine
The facility underwent a required annual inspection and was generally found to be compliant in areas such as infection control, physical plant safety, and record keeping. However, one deficiency was noted regarding the lack of evacuation chairs at the stairwells, which requires corrective action.
The facility was observed to lack an evacuation chair at each stairwell. This poses a potential health, safety, or personal rights risk to persons in care.
Aug 11, 2023ComplaintCleanReport
The inspection was a Case Management review prompted by a complaint. The primary deficiency noted was the failure to update the resident's pre-admission appraisal following a significant incident. Additionally, staff failed to conduct a required re-assessment for the resident after a documented change in condition.
Aug 11, 2023Follow-up
The inspection was a Case Management review prompted by a complaint. The primary deficiency noted was the failure to update the resident's pre-admission appraisal following a significant incident. Additionally, staff failed to conduct a required re-assessment for the resident after a documented change in condition.
The facility failed to update the pre-admission appraisal as frequently as necessary to note significant changes. Reappraisals must document changes in the resident's physical, medical, mental, and social condition.
Staff did not re-appraise Resident #1 (R1) after the 6/26/23 incident, which is required following any illness, injury, trauma, or change in health care needs.
Oct 25, 2022RoutineCleanReport
The facility underwent an unannounced annual visit focusing on infection control, food, and medication review. The inspection found that all areas toured, including resident rooms, bathrooms, and the kitchen, were clean and compliant with standards. No deficiencies were observed during the visit.
Ownership & Operations
Who Operates This Facility
Garden Crest Convalescent Hospital, INC.
EDWIN VILLANUEVA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit healthy.kaiserpermanente.org
Medicare data downloads
Original nursing home datasets
CA CCLD — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Skyline Healthcare Center - La
1.7 miNursing Home · Los Angeles, CA
Sunnyview Care Center
1.8 miNursing Home · Los Angeles, CA
Angels Nursing Health Center
2.0 miNursing Home · Los Angeles, CA
Alcott Rehabilitation Hospital
3.0 miNursing Home · Los Angeles, CA
Hollenbeck Palms
4.7 miNursing Home · Los Angeles, CA
Miracle Mile Healthcare Center, LLC
5.0 miNursing Home · Los Angeles, CA