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Nursing HomeMedicaid Investigative

Colony Center for Health and Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

277 Washington Street, Abington, MA 0235192 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 22 Google reviews

5
4
3
2
1
Colony Center for Health and Rehabilitation Nursing Home in Abington, MA — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (18 vs median 7.0)
  • High RN turnover (58%)

Bottom 25% in MA · Below recommended RN staffing · Worst in AZURE HEALTHCARE chain · $25,593 in fines

Source: Medicare data

What this means for your family

While the facility has a history of strong rehabilitation services, the recent surge in negative reports regarding hygiene and patient supervision is concerning. If you consider this facility, conduct an unannounced visit to check the cleanliness of the environment and observe staff-to-patient interactions firsthand.

Google Reviews

Google Reviews

22 reviews on Google
Colony Center for Health and Rehabilitation presents a stark contrast in experiences, with some families praising the attentive nursing staff and effective rehabilitation therapy, while others report serious concerns regarding facility cleanliness and patient safety. Recent reviews from 2025 indicate a significant decline in satisfaction, with multiple reports of neglect, poor hygiene, and a lack of communication leading to negative health outcomes.

Quality Themes

Tap a score for details
Food8.0Staff5.0Clean3.0ActivitiesN/AMedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Attentive and compassionate nursing staff
  • Responsive administrative team
  • Positive meal quality for some residents

Concerns

  • Facility cleanliness and persistent foul odors (mentioned by 2 reviewers)
  • Negligent patient care and lack of supervision (mentioned by 3 reviewers)
  • Poor communication regarding resident health (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02024(3)2.52025(16)5.02026(5)

Distribution · 24 analyzed

5
14
4
0
3
0
2
0
1
10

How They Respond to Reviews

36%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed the facility has had some recent challenges with cleanliness; what specific protocols are currently in place to ensure resident rooms and common areas remain hygienic and odor-free?
  • 2Given the recent focus on improving communication, what is the standard process for updating families on changes in a resident's health status or care plan?
  • 3I see that you actively respond to feedback online; how do you incorporate that family input into your daily operations and staff training?
  • 4With the current staffing levels, how do you ensure that residents receive consistent supervision and timely assistance throughout the day and night?
  • 5Since the physical and occupational therapy programs are highly regarded here, could you explain how those services are integrated into a resident's daily routine?
  • 6What is your facility's protocol for managing medical emergencies, and how quickly can a resident be transferred to a hospital if their condition changes suddenly?

Personalized based on this facility's data


Key Review Excerpts

The PT staff was incredible, and day by day they helped my dad get back on his feet.

Long-term resident's family · 2024★★★★★

This location has met all of our needs. Communication is amazing, the facility is clean, well kept and always staffed.

Family member · 2025★★★★★

General lack of care and communication which ultimately led to a return to the ER. Basic amenities (like toilets) in near disrepair.

Family member · 2025☆☆☆☆
Source: 22 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.56hrs
74%
Registered nurses for medical care
Total Nursing
3.39hrs
83%
All nurses + aides combined
Staff Turnover
45%
Lower is better (< 30% = good)
RN Turnover
71%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

3

measures

Worse Than Avg

14

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility59.8%
Worse than Avg
Here
59.8%
US
93.4%
MA
92.4%
Plymouth
96.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility73.2%
Worse than Avg
Here
73.2%
US
95.5%
MA
94.8%
Plymouth
97.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility30.7%
Worse than Avg
Here
30.7%
US
15.3%
MA
16.4%
Plymouth
16.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility29.9%
Worse than Avg
Here
29.9%
US
15.5%
MA
21.3%
Plymouth
20.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.8%
Worse than Avg
Here
24.8%
US
14.4%
MA
16.9%
Plymouth
16.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility20.0%
Worse than Avg
Here
20.0%
US
12.1%
MA
13.7%
Plymouth
12.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility35.7%
Worse than Avg
Here
35.7%
US
81.8%
MA
77.6%
Plymouth
89.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility46.8%
Worse than Avg
Here
46.8%
US
79.8%
MA
77.7%
Plymouth
83.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.8%
Worse than Avg
Here
3.8%
US
1.6%
MA
1.3%
Plymouth
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
2penalties
Well above state avg (8.9)
6 complaint-triggered
$25,593 in fines

Families have filed multiple complaints triggering federal inspections, with recurring issues in care planning, quality of care, and resident rights spanning from 2021 through 2025. Problems include inadequate care plans, poor treatment delivery, failure to notify families of resident changes, and abuse prevention deficiencies. While all violations show correction dates, the persistent pattern across surveys and ongoing complaints suggest systemic care quality concerns that families should carefully evaluate before placement.

Dec 30, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

May 14, 2025Complaint
4
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Mar 7, 2025Routine
14
0585Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0541Potential for harm · IsolatedCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Minimal · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Jul 15, 2024Complaint
1
0658Actual harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Jan 18, 2024Routine
29
0697Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0946Potential for harm · WidespreadCorrected

Administration Deficiencies

Provide training in compliance and ethics.

0865Potential for harm · WidespreadCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0941Potential for harm · WidespreadCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

0944Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0712Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0847Potential for harm · PatternCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0940Potential for harm · PatternCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

0942Potential for harm · PatternCorrected

Resident Rights Deficiencies

Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

0943Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0949Potential for harm · PatternCorrected

Administration Deficiencies

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0825Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0541Potential for harm · IsolatedCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0844Minimal · WidespreadCorrected

Administration Deficiencies

Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.

0582Minimal · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Minimal · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0636Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0638Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0848Minimal · PatternCorrected

Administration Deficiencies

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

Dec 7, 2021Routine
9
0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0541Potential for harm · IsolatedCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

Federal Penalties

Fine

Jul 15, 2024

$9,561

Fine

Jan 18, 2024

$16,032

Ownership & Operations

Who Operates This Facility

Owner / Operator

Colony Center for Health and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Azure Healthcare

Chain Size

6 facilities nationwide

Chain avg rating: 1.3/5 · Rank 6 of 6 (Worst)

Ownership & Management

Owners

Amnh LLC

Owner (parent company) · Organization

Oc Colony Center LLC

Owner (parent company) · Organization

Broyde, Chaim

Owner (parent company)

Friedman, Samuel

Owner (parent company)

Lieberman, Azriel

Owner (parent company)

Mandel, Abraham

Owner (parent company)

Schwarcz, Elliot

Owner (parent company)

Key personnel

Jeffery, StephenW-2 Managing EmployeeLieberman, AzrielOfficer / DirectorBroyde, ChaimManagerLieberman, AzrielManager
Source: Medicare provider data

Contact

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Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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