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Nursing HomeMedicaid Top Rated

Coler Rehabilitation and Nursing Care Center

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

900 Main St, Manhattan · Roosevelt Island, NY 10044815 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 41 Google reviews

5
4
3
2
1
Coler Rehabilitation and Nursing Care Center Nursing Home in Roosevelt Island, NY — Street View
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What this means for your family

Coler offers dedicated nursing care that many families find comforting, especially for memory care needs. However, you should be prepared for a facility that is physically outdated and potentially crowded; we recommend touring in person to assess if the room environment meets your standards.

Google Reviews

Google Reviews

41 reviews on Google
Coler Rehabilitation and Nursing Care Center receives highly polarized feedback, with some families praising the compassionate nursing staff and personal care, while others report significant issues with facility conditions and staff professionalism. Common criticisms include cramped living quarters, poor communication, and rude interactions with security and administrative personnel. Prospective families should weigh the reported high-quality bedside care against concerns regarding the facility's outdated environment and inconsistent service standards.

Quality Themes

Tap a score for details
Food10.0Staff6.0Clean3.0ActivitiesN/AMeds2.0Memory8.0Comms2.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Personalized grooming and hygiene care for residents
  • Scenic location near the East River

Concerns

  • Rude or unprofessional staff/security interactions (mentioned by 3 reviewers)
  • Poor communication and lack of accountability (mentioned by 2 reviewers)
  • Cramped, outdated, or uncomfortable living conditions (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'13(2)'15(3)'17(4)'19(2)'21(6)'23(3)'25(1)'26(1)

Distribution · 42 analyzed

5
18
4
4
3
4
2
3
1
13

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's large size and capacity, what specific protocols are in place to ensure consistent communication between the nursing team and family members?
  • 2With the facility located right by the East River, what opportunities are there for residents to enjoy the scenic outdoor areas during their daily activities?
  • 3I understand that maintaining a high standard of cleanliness is a priority; could you walk me through your daily routine for room maintenance and hygiene upkeep?
  • 4How does your leadership team foster a culture of professionalism and support among the staff to ensure every interaction with families and residents remains positive?
  • 5Could you explain the process for medication management and how you ensure accuracy and timely administration for residents?
  • 6In the event of a medical emergency, what is the immediate response protocol, and how quickly are family members typically notified?

Personalized based on this facility's data


Key Review Excerpts

They don't do what typical nursing homes do druging her up, they treat her like a person when I'm there or not. They braid her hair and polish her nails.

Memory care family member · 2024☆☆☆☆

The staff bought me back to life! The food was excellent and the nurses truly cared for me.

Rehab patient · 2025★★★★★

Very smaller room 4 tv )))) 4 people at arm's length from each other. When 4 TVs are on at the same time, it feels like you've ended up in a psychiatric ward and are being tested to see how strong your nerves are.

Long-term resident's family · 2024☆☆☆☆
Source: 41 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.34hrs
OK
Registered nurses for medical care
Total Nursing
4.48hrs
OK
All nurses + aides combined
Staff Turnover
19%
Lower is better (< 30% = good)
RN Turnover
26%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

12

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.2%
Better than Avg
Here
0.2%
US
12.1%
NY
18.9%
New york
24.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility4.7%
Better than Avg
Here
4.7%
US
19.5%
NY
13.3%
New york
5.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.3%
Better than Avg
Here
4.3%
US
15.3%
NY
13.8%
New york
9.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.5%
Better than Avg
Here
5.5%
US
14.4%
NY
14.8%
New york
11.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.4%
Better than Avg
Here
12.4%
US
19.4%
NY
20.2%
New york
15.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility93.9%
Better than Avg
Here
93.9%
US
93.4%
NY
91.3%
New york
89.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility46.7%
Worse than Avg
Here
46.7%
US
81.8%
NY
77.0%
New york
70.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility62.0%
Worse than Avg
Here
62.0%
US
79.7%
NY
78.8%
New york
71.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NY
1.2%
New york
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (7.6)
4 complaint-triggered

This facility shows recurring safety and care planning issues, with families filing complaint reports that triggered recent inspections. Most deficiencies involve building safety systems (fire exits, smoke barriers, electrical systems) and care planning processes, with problems persisting across multiple surveys from 2019 to 2024. While the facility has corrected most violations when cited, the pattern of repeated safety and oversight issues, combined with recent family complaints about resident safety and abuse reporting, suggests ongoing operational challenges.

Dec 1, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 26, 2024Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Nov 7, 2024Routine
2
0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0362Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Jan 18, 2024Complaint
2
0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Jan 13, 2023Routine
29
0916Potential for harm · Widespread

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0918Potential for harm · Widespread

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0919Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0604Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0222Potential for harm · Isolated

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0374Potential for harm · Isolated

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0232Potential for harm · IsolatedCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0362Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0007Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0015Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0026Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0041Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0345Minimal · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Nov 20, 2019Routine
14
0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0900Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Meet Health Care Facilities Code mechanical requirements.

0640Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0379Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have proper openings in smoke barrier doors.

0916Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0355Minimal · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Coler Rehabilitation and Nursing Care Center

Organization Type

government

Chain Affiliation

Chain Name

New York City Health + Hospitals

Chain Size

5 facilities nationwide

Chain avg rating: 4.6/5 · Rank 1 of 5 (Best)

Ownership & Management

Key personnel

Calamia, VincentOfficer / DirectorHernandez-Pinero, SallyOfficer / DirectorKarlin, MarjoryOfficer / DirectorKatz, MitchellOfficer / DirectorKawatra, AnitaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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