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Assisted Living

The 80th Street Residence

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

430 East 80th Street, Manhattan · New York, NY 1007570 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.7/5

based on 14 Google reviews

5
4
3
2
1
The 80th Street Residence Assisted Living in New York, NY — Street View
Street View

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What this means for your family

The 80th Street Residence is widely praised for its specialized dementia care and compassionate staff, making it a strong contender for families seeking high-quality memory support. However, given the serious nature of the recent allegation regarding staff conduct, we strongly recommend that you ask the administration specifically about their behavioral management protocols and staff training for handling resident agitation.

Google Reviews

Google Reviews

14 reviews on Google
The 80th Street Residence is highly regarded for its compassionate staff and specialized memory care, with many families praising the facility for providing dignity to residents with advanced cognitive decline. While the vast majority of feedback is glowing, one recent, serious allegation regarding staff conduct and resident treatment highlights the importance of direct observation and asking probing questions about behavioral management protocols.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0Activities10.0MedsN/AMemory9.0CommsN/AValue3.0

Strengths

  • Compassionate and attentive staff
  • Specialized expertise in memory care
  • High-quality activities and entertainment
  • Strong leadership and management

Concerns

  • Allegations of inappropriate staff behavior and excessive use of physical/chemical restraints

Rating Trends

Tap a year to see what changed

2345.0'13(1)5.05.0'18(1)5.05.0'21(6)5.01.0'24(1)5.0'25(2)

Distribution · 16 analyzed

5
15
4
0
3
0
2
0
1
1

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given your facility's specialized focus on memory care, how do you approach resident comfort and behavioral support while minimizing the need for restrictive interventions?
  • 2I noticed your team is very active in responding to feedback online; how do you incorporate family input into the daily care plans for residents?
  • 3With your high-quality activity program, could you walk us through a typical week of events and how you tailor these to residents with varying levels of cognitive ability?
  • 4How does your leadership team ensure that all staff members maintain the high standards of compassionate care that your facility is known for?
  • 5Can you explain your protocol for handling medical emergencies and how you keep families informed during urgent health situations?
  • 6Since value is a common topic for families, could you help us understand exactly what is included in the monthly rate to ensure we are clear on the total cost of care?

Personalized based on this facility's data


Key Review Excerpts

The people there have a deep understanding of the disease and they will do everything within reason to meet their needs. The medical staff is highly competent which really put my mind at ease that they would diagnosis and treat appropriately all that would arise.

Memory care family member · 2013★★★★★

The way they steered the Residence through the pandemic should be a model for every type of facility everywhere. 80th Street Residence has helped my mom progress through this disease with as much dignity as possible.

Long-term resident's family · 2021★★★★★

The kindness and loving care she received were really heartwarming, from the Executive Director, to the Associate Executive Director, to the the so

Memory care family member · 2025★★★★★
Source: 14 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

5total
20deficiencies

Key Findings

20 violations from 5 inspections

Dec 4, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Sep 12, 2025Other
487.10 (e) (1) (i)

Records and reports

Nov 12, 2024Other
485.11 (b)

Records and reports

Apr 3, 2024Routine
487.10 (d) (5)

Records and reports

487.11 (k) (1-3)

Environmental standards

487.11 (f) (7)

Environmental standards

487.12 (a-b)

Disaster and emergency planning

487.7 (f) (11) (iii)

Resident services

487.11 (i) (4) (iii-v)

Environmental standards

1001.10 (l) (3)

Medication management.

487.7 (f) (12) (ii)

Resident services

487.11 (i) (6)

Environmental standards

487.11 (f) (17)

Environmental standards

487.12 (f)

Disaster and emergency planning

487.11 (h) (8)

Environmental standards

1001.7 (k) (2)

Admission and retention standards.

487.11 (f) (8)

Environmental standards

487.12 (d)

Disaster and emergency planning

487.10 (f)

Records and reports

487.11 (k) (8)

Environmental standards

Dec 26, 2023Other
485.11 (b)

Records and reports

Ownership & Operations

Who Operates This Facility

Owner / Operator

Upper East Side Senior Residence, LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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