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Strong Medicare quality ratings; public reviewers often praise effective, professional physical and occupational therapy teams. Still worth an in-person visit.
based on 268 Google reviews
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Mary Manning Walsh Nursing Home Co INC has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: effective, professional physical and occupational therapy teams and clean, well-maintained building and pleasant outdoor patio. Review the component ratings and current source records before deciding.
Mary Manning Walsh Nursing Home & Rehabilitation Center receives highly polarized feedback, with many families praising the facility's physical environment, cleanliness, and the effectiveness of its rehabilitation therapy team. However, a significant number of reviewers report serious concerns regarding chronic understaffing, poor communication, and inconsistent quality of medical care, including medication errors and neglect of basic needs. Potential families should be aware that while many report successful recovery outcomes, others describe a facility struggling with administrative oversight and responsiveness.
Quality Themes
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Concerns
Rating Trends
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Distribution · 238 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The Physical therapy team was very much on top of us, patients, making sure that we are getting full service and in a timely manner. Anthony (PT) and Ms. Delgado (OT are great.”
“My biggest complaint with Mary Manning is the inability to get a hold of any staff member. I have tried multiple numbers for the social workers and nurses and the chance of someone picking up the phone is almost zero.”
“The nursing staff is completely inefficient. My husband has been receiving all the wrong medications. The 90clock pills come at 1045. The food is deplorable.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints resulting in deficiencies for accident prevention, abuse reporting, and resident notification across multiple surveys, indicating ongoing concerns. The facility shows recurring issues with fire safety systems, accident prevention, and proper care delivery that appear to persist despite corrections. While all deficiencies have stated correction dates, the pattern of repeated problems in safety and care quality suggests families should carefully evaluate current conditions during visits.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Mary Manning Walsh Nursing Home Co INC
nonprofit
Archcare
7 facilities nationwide
Chain avg rating: 3.7/5 · Rank 1 of 7 (Highest rating)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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Google Reviews
268 reviews from families & visitors
Official Website
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Original nursing home datasets
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