Nursing HomeMedicaid Medicare 5-star

Clarkson Health Care

Strong Medicare quality ratings; public reviewers often praise clean and inviting facility environment. Still worth an in-person visit.

1015 Mt View Rd, Rapid City, SD 57702|51 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.3/5

based on 6 Google reviews

(605) 343-5882 Directions Website

Street View

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What this means for your family

Clarkson Health Care has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: clean and inviting facility environment and professional and attentive nursing and cna staff. Review the component ratings and current source records before deciding.

Google Reviews

7 public Google reviews available

Clarkson Health Care receives polarized feedback, with some families praising the facility's cleanliness and staff professionalism while others report significant dissatisfaction with the quality of care. While some reviewers highlight a positive environment and attentive nursing staff, recent critical feedback points to serious concerns regarding administrative accountability and the standard of care provided to residents.

Quality Themes

Tap a score for details

Strengths

Clean and inviting facility environment
Professional and attentive nursing and CNA staff
Effective management and leadership

Concerns

Poor quality of care and lack of administrative accountability (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 7 analyzed

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

1It is wonderful to see how clean and inviting the facility looks; what specific steps does your team take to maintain such a high standard of cleanliness?
2We noticed your management team is very active in responding to feedback; how does the administration typically involve families in the decision-making process?
3Since the nursing and CNA staff are highly regarded here, how do you ensure consistent communication between the clinical team and family members regarding daily care updates?
4Can you tell us more about the daily activities and social programs available to help residents stay engaged with one another?
5With the high CMS health inspection rating, how does your team approach monitoring and addressing any potential clinical or care-related concerns immediately?
6In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating with doctors?

Personalized based on this facility's data

Key Review Excerpts

“The facility is clean, inviting, large, properly staffed, and the director is lovely and really cares about the residents there!”

Long-term resident's family · 2020★★★★★

“Would never place my grandma here again. The care was bad and administration thinks they can do no wrong.”

Long-term resident's family · 2024★☆☆☆☆

Source: 7 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.12hrs

Registered nurses for medical care

Total Nursing

4.20hrs

All nurses + aides combined

Staff Turnover

34%

Lower is better (< 30% = good)

RN Turnover

22%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents whose walking got worse

↓ Lower is better

This Facility11.5%

Better than Avg

Here

11.5%

14.1%

19.4%

Pennington

24.8%

Residents on antipsychotic medication

↓ Lower is better

This Facility13.4%

Better than Avg

Here

13.4%

15.4%

24.6%

Pennington

26.7%

Residents needing more daily help over time

↓ Lower is better

This Facility12.3%

Better than Avg

Here

12.3%

13.9%

21.3%

Pennington

23.4%

Residents with depression symptoms

↓ Lower is better

This Facility3.9%

Better than Avg

Here

3.9%

12.8%

5.7%

Pennington

7.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents vaccinated for pneumonia

↑ Higher is better

This Facility93.2%

Mixed vs Avgs

Here

93.2%

93.5%

94.9%

Pennington

85.4%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility13.5%

Better than Avg

Here

13.5%

19.5%

17.4%

Pennington

16.6%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility76.1%

Mixed vs Avgs

Here

76.1%

82.0%

83.5%

Pennington

63.3%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility73.2%

Mixed vs Avgs

Here

73.2%

79.8%

78.2%

Pennington

67.3%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.8%

Better than Avg

Here

0.8%

1.6%

2.0%

Pennington

2.1%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

6findings in history

Latest survey: 4 · near SD avg (6.8)

1 complaint-triggered findings

Clarkson Health Care has a relatively clean record with only 5 deficiencies across 3 surveys and no complaint-triggered violations. Issues involved medication management, food safety, infection control, and equipment safety, with all deficiencies corrected by the facility. The scattered timing and different care areas suggest routine compliance issues rather than systematic problems, making this a reasonable option for families to consider.

Apr 16, 2026Complaint1 finding

0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Jul 24, 2025Routine3 findings

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0909Potential for harm · IsolatedCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Feb 1, 2024Routine1 finding

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Dec 21, 2022Routine1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Clarkson Health Care

Organization Type

nonprofit

Ownership & Management

Owners

Presbyterian Retirement Village of Rapid City, INC.

Owner · Organization

100%

Key personnel

Archer, BradleyManaging Control - Governing BodyDuhamel Duffy, HeleneManaging Control - Governing BodyHarlow, MarkManaging Control - Governing BodyJackson, DouglasManaging Control - Governing BodyKilpatrick, ChristopherManaging Control - Governing Body

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(605) 343-5882

westhillsvillage.com

1015 Mt View Rd

Rapid City, SD 57702

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

6 reviews from families & visitors

Official Website

Visit westhillsvillage.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.