Nursing Home

Westhills Village Health Care Facility

Strong Medicare quality ratings; families often praise clean and pleasant-smelling environment. Still worth an in-person visit.

255 Texas St, Rapid City, SD 57701|44 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

5.0/5

based on 4 Google reviews

(605) 342-0255 Directions Website

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What this means for your family

This facility is highly regarded for its cleanliness and attentive, friendly staff, making it a strong candidate for those prioritizing a welcoming environment. While current reviews are excellent, families should always schedule a tour to observe staff-resident interactions firsthand and inquire about specific care plans for their loved one's needs.

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

1.21hrs

Registered nurses for medical care

Total Nursing

3.76hrs

92%

All nurses + aides combined

Staff Turnover

54%

Lower is better (< 30% = good)

RN Turnover

54%

Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility7.0%

Better than Avg

Here

7.0%

19.5%

17.5%

Pennington

16.3%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility13.5%

Better than Avg

Here

13.5%

15.3%

20.2%

Pennington

25.7%

😔

Residents with depression symptoms

↓ Lower is better

This Facility1.0%

Better than Avg

Here

1.0%

12.1%

5.3%

Pennington

5.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility85.3%

Worse than Avg

Here

85.3%

93.4%

95.2%

Pennington

89.1%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility17.4%

Mixed vs Avgs

Here

17.4%

15.5%

24.5%

Pennington

25.1%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility26.2%

Mixed vs Avgs

Here

26.2%

19.4%

25.6%

Pennington

27.4%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility87.2%

Better than Avg

Here

87.2%

81.8%

82.7%

Pennington

65.7%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility75.6%

Mixed vs Avgs

Here

75.6%

79.8%

78.2%

Pennington

67.0%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.9%

Pennington

1.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies

1penalties

Near state avg (6.8)

3 complaint-triggered

Families have filed complaints that led to citations for medication errors and abuse/neglect reporting failures, indicating serious safety concerns. The facility has struggled with medication management, infection control, and resident protection, with complaint-triggered deficiencies occurring as recently as July 2025. While all violations show correction dates, the pattern of family complaints about fundamental safety issues warrants careful consideration during any visit.

Mar 12, 2026Routine3 findings

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 8, 2025Complaint2 findings

0760Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Nov 21, 2024Routine5 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

Nov 21, 2024Complaint1 finding

0600Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Federal Penalties

Fine

Jul 8, 2025

$13,520

Ownership & Operations

Who Operates This Facility

Owner / Operator

Westhills Village Health Care Facility

Organization Type

nonprofit

Ownership & Management

Owners

Presbyterian Retirement Village of Rapid City, INC.

Owner · Organization

100%

Key personnel

Archer, BradleyManaging Control - Governing BodyDuhamel Duffy, HeleneManaging Control - Governing BodyHarlow, MarkManaging Control - Governing BodyJackson, DouglasManaging Control - Governing BodyKilpatrick, ChristopherManaging Control - Governing Body

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(605) 342-0255

westhillsvillage.com

255 Texas St

Rapid City, SD 57701

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

4 reviews from families & visitors

Official Website

Visit westhillsvillage.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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