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Nursing Home · Pleasant Garden, NC
5229 Appomattox Road, Pleasant Garden, NC 27313
Map location from our source data
Medicare overall rating
5 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 118 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Your next step
You don't need to know everything. Start with these questions.
Clapps Nursing Center INC has a strong overall Medicare rating. Medicare reports an average of 0.35 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 3.9 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Clapps Nursing Center Inc receives polarized feedback, with many families praising the compassionate staff and clean environment for long-term care, while others report severe lapses in medical oversight and neglect. Critical concerns include medication errors, poor communication during transitions, and inadequate hygiene for residents in pain. Families considering this facility should conduct thorough due diligence regarding medical management and staffing responsiveness.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the kindness of staff, others report significant neglect and incompetence.
Reviewers cited unilateral decision-making and unhelpful case workers.
Most reviewers describe the facility as clean, though one reviewer strongly disagreed.
Multiple reviewers specifically mentioned the food was delicious and nutritious.
Reviewers frequently mention bingo, garden time, and other organized activities.
Multiple reports of incorrect insulin administration and missed medication doses.
Families of dementia patients reported kind and sincere care during end-of-life stages.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
Key Review Excerpts
“Gave my grandfather his insulin incorrectly for about a month almost making him dependent upon it. Masterfully incompetent instructions were given to us when he was released telling us to give him his insulin incorrectly which was bottoming him out”
“Clapp's provided excellent care for seven years to my mother Vivian Dillon. I have nothing but praise for this facility. My family was treated with love and respect her final moments and all in the middle of a pandemic.”
“My dad was loved and treated with respect and love. The staff at Clapp’s goes above and beyond to give the best experience to the residents!”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Clapps Nursing Center had 8 fire and building safety deficiencies identified in June 2024, including problems with emergency exits, fire suppression systems, and electrical safety. All issues were corrected by the facility. The deficiencies focused on infrastructure and safety systems rather than direct patient care, and the facility has addressed all identified problems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Clapps Nursing Center INC
for profit
Owners
Clapp Health Care LLC
Owner · Organization
Hollowell, Danielle
Owner
Hollowell, Matthew
Owner
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
5229 Appomattox Road, Pleasant Garden, NC 27313
Confirm current status with NC Division of Health Service Regulation. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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