See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

City Scape Rehabilitation & Care Center LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3345 Forest St, Park Hill · Denver, CO 8020760 bedsLicensed & Active
Source: CO CDPHE — view official record
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 15 Google reviews

5
4
3
2
1
City Scape Rehabilitation & Care Center LLC Nursing Home in Denver, CO — Street View
Street View

Watch City Scape Rehabilitation & Care Center LLC

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Above-median deficiencies (16 vs median 7)

Below average in CO · Below recommended RN staffing · Above average staffing · $80,637 in fines · Abuse citation

Source: Medicare data

What this means for your family

While the facility receives praise for its activities and food, the serious allegations regarding patient safety and neglect in 2022 are deeply concerning. If you are considering this facility, I strongly recommend requesting a tour and specifically asking how they monitor residents for falls and ensure call buttons are always within reach.

Google Reviews

Google Reviews

15 reviews analyzed
City Scape Rehabilitation & Care Center (formerly referred to as Forest Street in reviews) presents a stark contrast between glowing praise for staff friendliness and severe allegations of neglect. While many reviewers highlight a welcoming environment and compassionate care, recent reports describe dangerous lapses in patient safety, including residents being left on the floor after falls and basic needs like hydration being ignored.

Quality Themes

Tap a score for details
Food9.0Staff5.0Clean8.0Activities8.0MedsN/AMemoryN/AComms3.0Value2.0

Strengths

  • Friendly and compassionate nursing staff
  • Clean and well-maintained facility environment
  • Active engagement in resident activities
  • Strong administrative leadership mentioned in positive reviews

Concerns

  • Neglect of basic patient needs including hydration and call button access (mentioned by 2 reviewers)
  • Failure to monitor residents after falls (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02016(1)1.02017(1)5.02020(8)5.02021(1)2.32022(3)3.02024(2)

Distribution

5
10
4
0
3
0
2
0
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that the facility has 60 residents, what specific protocols are in place to ensure call buttons are answered promptly and that residents remain properly hydrated throughout the day?
  • 2I noticed some concerns regarding post-fall monitoring; could you walk me through your exact process for assessing and observing a resident immediately following an accidental fall?
  • 3With 16 recent state violations, what specific steps has the leadership team taken over the last year to improve your health inspection outcomes and overall compliance?
  • 4I see that your staff is often praised for being friendly and compassionate; how do you maintain that level of engagement while ensuring that basic daily needs are consistently met for every resident?
  • 5What does a typical daily activity schedule look like for a resident here, and how do you encourage participation for those who might be more reserved?
  • 6Since communication has been noted as an area for improvement, how do you keep families updated on their loved one’s health status and any changes in their care plan?

Personalized based on this facility's data


Key Review Excerpts

He fell from his bed and sitting on the floor for over 2 hours before anyone had checked on him.

Memory care family member · 2022☆☆☆☆

The staff goes out of their way to ensure that even the simplest of things like ladies getting their nails painted, and hair done, are offered.

Long-term resident's family · 2020★★★★★

The staff here are exceptional!!! So warm, patient, and caring!!!

Visitor · 2021★★★★★
Source: 15 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.72hrs
96%
Registered nurses for medical care
Total Nursing
3.83hrs
93%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

3

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CO
8.5%
Denver
7.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.0%
Mixed vs Avgs
Here
10.0%
US
19.5%
CO
11.3%
Denver
9.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility24.4%
Worse than Avg
Here
24.4%
US
15.4%
CO
20.0%
Denver
23.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.7%
Better than Avg
Here
6.7%
US
15.3%
CO
14.4%
Denver
10.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility87.4%
Worse than Avg
Here
87.4%
US
93.4%
CO
93.6%
Denver
95.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility15.4%
Better than Avg
Here
15.4%
US
19.4%
CO
21.7%
Denver
20.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility75.6%
Mixed vs Avgs
Here
75.6%
US
81.8%
CO
76.3%
Denver
75.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

16deficiencies
2penalties
Well above state avg (8.8)
7 complaint-triggered
$80,637 in fines

Families have filed nine complaints triggering inspections at this facility, with recurring issues around resident protection from abuse and neglect appearing across multiple years, accident prevention failures, and problems with staff training and supervision. The facility shows persistent deficiencies in safety oversight, medication management, and infection control, though all violations have been reportedly corrected with plans in place.

Jul 1, 2025Complaint
2
0600ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 1, 2025Complaint
1
0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 16, 2024Routine
15
0600ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0293ModerateCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0324ModerateCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0343ModerateCorrected

Smoke Deficiencies

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0730ModerateCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0925ModerateCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0947ModerateCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0759MinorCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0849MinorCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0575MinorCorrected

Resident Rights Deficiencies

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

Jul 16, 2024Complaint
2
0622ModerateCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Nov 30, 2023Complaint
2
0680ModerateCorrected

Quality of Life and Care Deficiencies

Ensure the activities program is directed by a qualified professional.

0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Mar 2, 2023Routine
11
0686ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0730ModerateCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0678ModerateCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0679ModerateCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0685MinorCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0697MinorCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0790MinorCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

Federal Penalties

Fine

Jul 1, 2025

$39,176

Fine

Jul 16, 2024

$20,367

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

10total
4deficiencies
Aug 20, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jul 1, 2025Complaint
N/A0000, 0600, 0689

Based on observations, record review and interviews, the facility failed to ensure residents received adequate supervision to prevent accidents for one (#4) of three residents reviewed for accidents out of three sample residents. Resident #4 was admitted on 10/10/22 for long term care with a diagnosis of dementia. According to the care plan, Resident #4 was determined to be a high fall risk. On 5/28/25 Resident #4 was found on the floor in her room with blood coming from her head. Resident #4 was transported to the hospital for further evaluation. Resident #4 sustained a subdural hematoma (brain bleed) and was diagnosed with a traumatic brain injury. The facility failed to implement person-centered interventions after the resi.. *** CITATION TEXT NOT FOUND *** A survey for Incident #40170, Incident #40171, Incident #40361 and Incident #40431was conducted on 6/30/25 to 7/1/25. Two deficiencies were cited. Based on record review and interviews, the facility failed to ensure three (#7, #3 and #5) of four residents reviewed for abuse out of seven sample residents were kept free from abuse.On 5/21/25 Resident #7 was physically abused by Resident #2. Resident #2 used a belt to hit Resident #7 on top of his head and struck Resident #7 with his belt buckle. Resident #7 sustained a laceration to his head, requiring transfer to the emergency room where Resident #7 received five sutures.Additionally, Resident #5 was physically abused by Resident #1 on 3/22/25 and Resident #3 and Resident #1 were physically abused by each other on 5/3/25. Specifically, the facility failed to:-Protect Resident #7 from physical abuse by Resident #2;-Protect Resident #5 from physical abuse by Resident #1; and, -Protect Resident #3 and Resident #1 from physical abuse by each other.Findings include:I. Facility policy and procedureThe Abuse Neglect and Exploitation policy, dated 5/16/25, was provided by the nursing home administrator (NHA) on 6/30/25 at 3:00 p.m. ..

Jul 1, 2025Complaint
N/A0000, 0704, 1509

Based on observations, record review and interviews, the facility failed to ensure residents received adequate supervision to prevent accidents for one (#4) of three residents reviewed for accidents out of three sample residents. Resident #4 was admitted on 10/10/22 for long term care with a diagnosis of dementia. According to the care plan, Resident #4 was determined to be a high fall risk. On 5/28/25 Resident #4 was found on the floor in her room with blood coming from her head. Resident #4 was transp.. *** CITATION TEXT NOT FOUND *** A survey prompted by complaint #CO40599 was completed on 6/30/25 to 7/1/25. Two deficiencies were cited. Based on record review and interviews, the facility failed to ensure three (#7, #3 and #5) of four residents reviewed for abuse out of seven sample residents were kept free from abuse.On 5/21/25 Resident #7 was physically abused by Resident #2. Resident #2 used a belt to hit Resident #7 on top of his head and struck Resident #7 with his belt buckle. Resident #7 sustained a laceration to his head, requiring transfer to the emergency room where Resident #7 received five sutures.Additionally, Resident #5 was physically abused by Resident #1 on 3/22/25 and Resident #3 and Resident #1 were physically abused by each other on 5/3/25. Specifically, the facility failed to:-Protect Resident #7 from physical abuse by Resident #2;-Protect Resident #5 from physical abuse by Resident #1; and, -Protect Resident #3 an.. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally

May 29, 2025Complaint
CleanReport

No deficiencies found during this inspection.

May 1, 2025Complaint
N/A0000 & 0689

A complaint survey, prompted by #CO39752 was conducted on 5/1/25. One deficiency was cited. Based on record review and interviews, the facility failed to ensure residents received adequate supervision to prevent accidents for one (#1) of three residents reviewed for accidents out of four sample residents.Specifically, the facility failed to implement person-centered fall interventions in a timely manner.Findings include:I. Facility policy The Fall/Accident Assessment Prevention and Review policy, undated, was provided by the nursing home administrator (NHA) on 5/1/25 at 12:42 p.m. It read in pertinent part:"The goal of the facility is for residents to remain as free from falls and accidents as possible. To provide guidelines for the assessment, prevention and review of falls and/or accidents."The interdisciplinary team (IDT) will review the forms at the morning quality improvement meeting to determine what immediate action may be necessary."The IDT will again review the forms in greater detail at the weekly IDT meeting. Data collected will be reviewed in an attempt to determine causal factors and trends. Specific approaches to prevent further falls will be determined based on the reasons for the falls as determined in the assessment and review. The care plan will be updated and interventions will be put into place."II. Resident #1A. Resident statusResident #1, age greater than 65, was admitted on 5/3/24. According to the May 2025 computerized physician orders (CPO), diagnoses included Parkinson' s disease with dyskinesia (involuntary movements), difficulty in walking, generalized muscle weakness, lack of coordination and chronic pain.The 2/9/25 minimum data set (MDS) assessment revealed that Resident #1 was cognitively intact with a brief interview for mental status (BIMS) score of 15 out of 15. Resident #1 required partial to moderate assistance for sit-to-stand and all surface transfers.B. Resident interviewResident #1 was interviewed on 5/1/25 at 12:00 p.m. Resident #1 said she fell a lot because she waited for help from staff for a long time and transferred herself. She said she did not have fall interventions in place.C. Record..

Dec 5, 2024Follow-up
CleanReport

No deficiencies found during this inspection.

Dec 5, 2024Follow-up
N/A0000 & 9999

*** CITATION TEXT NOT FOUND *** A document revisit was completed with all deficiencies being corrected. No other deficiencies were cited and no response is needed.

Sep 24, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

City Scape Rehabilitation & Care Center LLC

Organization Type

for profit

Ownership & Management

Owners

Chesley, Aaron

Owner (parent company)

50%

Key personnel

Painter, WilliamManagerPainter, WilliamAdp of the SnfReddy, SnehalAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call