Brethren Hillcrest Homes
Families consistently rate this highly — reviewers highlight beautifully maintained and clean facilities. Schedule a visit to confirm the fit.
based on 64 Google reviews
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What this means for your family
The facility offers an exceptional environment in terms of amenities, food, and physical beauty. However, families should exercise caution and perform deep due diligence regarding staffing levels and medication oversight, as recent reviews have raised significant alarms about neglect and understaffing.
Google Reviews
Google Reviews
64 reviews on Google“Brethren Hillcrest Homes is widely praised for its beautiful, meticulously maintained campus and high-quality dining options. While many families highlight the friendly staff and peaceful atmosphere, some reviewers have raised serious concerns regarding staffing shortages and inconsistent medication management.”
Quality Themes
Tap a score for detailsStrengths
- Beautifully maintained and clean facilities
- High-quality dining and cafeteria services
- Friendly and attentive staff members
- Extensive amenities including a gym, pool, and gardens
Concerns
- Staffing shortages and overworked employees (mentioned by 2 reviewers)
- Inconsistent medication management and care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 67 analyzed
How They Respond to Reviews
The owner provides personalized, warm responses to positive reviews, often using the reviewer's name and referencing specific amenities. For negative reviews, the owner attempts to move the conversation offline and occasionally uses a slightly defensive tone to defend the facility's reputation.
Questions for Your Tour
- 1It's wonderful to see how beautifully maintained the grounds and gardens are; how often do residents participate in outdoor activities in these spaces?
- 2The dining services seem to be a real highlight here—could you tell us more about how the menu is planned and how much variety there is for daily meals?
- 3We want to ensure everything is seamless with medical needs; what specific protocols are in place to ensure medication is administered accurately and on schedule?
- 4With such a large community of over 500 residents, how do you ensure that the staff is able to provide personalized, attentive care to everyone?
- 5In the event of a medical emergency during the night, what is the immediate process for getting care or contacting the family?
- 6I noticed the facility has a great gym and pool; how easy is it for residents to access these amenities and get help if they need assistance while using them?
Personalized based on this facility's data
Key Review Excerpts
“The cafeteria makes great food, Staff knows my mom by name. I am glad she was able to pick this place for her last year's.”
“This the Cadillac of retirement places. Anything a person could possibly want is here. There's a gym, pool, hairdresser, different types of classes are offered, there is a library and cafe.”
“The food is remarkably delicious, the staff is very friendly and who doesn't love the residents.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Oct 16, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Aug 5, 2025OtherClean
The facility underwent an annual continuation inspection conducted by the Licensing Program Analyst. The LPA reviewed various operational areas, including infection control, personnel records, and resident files. No deficiencies were observed during this inspection, and the facility was cleared with no citations.
Aug 1, 2025InspectionClean
The facility underwent a required annual inspection on August 1, 2025. While the report notes several positive observations regarding safety equipment, food service, and activities, two deficiencies were cited. These deficiencies relate to the inaccessibility of the pool for residents with disabilities and the proper securing of sharps/dangerous items for residents with dementia.
Jun 4, 2025OtherClean
The provided report is a Facility Evaluation Report documenting an unannounced collateral visit. The visit's purpose was to conduct interviews with one resident regarding an incident that occurred at the resident's previous facility. No specific deficiencies were cited in the visible sections of the report.
Feb 18, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Feb 18, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Oct 25, 2024ComplaintClean
This report details a complaint investigation regarding inadequate staffing levels. The allegation was found to be substantiated based on interviews with staff and residents, and a review of facility schedules. The facility was cited for insufficient staffing to meet resident needs, particularly during the overnight shift.
Oct 15, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Ownership & Operations
Who Operates This Facility
Brethren Hillcrest Homes
KEITH KASIN
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
64 reviews from families & visitors
Official Website
Visit livingathillcrest.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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