Chateau at Bothell Landing Retirement Community
Families consistently rate this highly — reviewers highlight professional and caring staff. Schedule a visit to confirm the fit.
based on 19 Google reviews

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What this means for your family
This community is highly regarded for its social environment and staff professionalism, making it a strong choice for those seeking an active lifestyle. However, families should clarify dining and seating policies during tours to ensure they align with the resident's expectations for independence.
Google Reviews
Google Reviews
19 reviews on Google“Chateau at Bothell Landing receives high praise from many residents and family members who highlight the vibrant social atmosphere, professional staff, and variety of activities. However, there is a notable discrepancy in resident experience, with at least one resident expressing significant dissatisfaction regarding the dining arrangements and the perceived lack of true independent living autonomy.”
Quality Themes
Tap a score for detailsStrengths
- Professional and caring staff
- Abundant social activities and events
- High-quality and varied dining options
- Welcoming and helpful front-desk service
Concerns
- Rigid dining room seating policies
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you incorporate family input into the daily life of the community?
- 2With such a wide variety of social activities and events offered, how do you help new residents find the groups or programs that best match their personal interests?
- 3I see you have a great reputation for dining; could you walk me through how seating arrangements work and if there is flexibility for residents who prefer a different environment?
- 4Given the size of the community with 142 residents, what protocols are in place to ensure personalized medical attention and quick responses during a health emergency?
- 5Since your staff is frequently praised for being professional and caring, how do you ensure that same level of support is consistent across all shifts, including evenings and weekends?
- 6What opportunities are there for families to stay involved or participate in the events that make the community culture at Chateau at Bothell Landing so vibrant?
Personalized based on this facility's data
Key Review Excerpts
“The food is delicious and good variety. The activity is wonderful and lots to do, you will still stay busy. The musicians they bring for happy hour are very knowledgeable and make us very happy.”
“My parents have been living at Chateau Bothell Landing since November 2023 and I couldn’t be happier with the experience they’re having. They live in Building D (Dolcetto) and are more social and active than they’ve been in years!”
“This place is NOT for independent living. It’s more like a nursing home! No activities except movies. Can’t eat with whoever you want. They seat you with strangers.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Mar 20, 2025Inspection13Report
A subsequent follow-up letter dated 05/12/2025 indicates that all deficiencies listed were corrected.; The document notes these are consultation deficiencies, and the facility is not required to submit a plan of correction for these specific items.
Facility failed to ensure 5 of 9 sampled pets were up-to-date with rabies immunizations.
Facility failed to post or provide weekly menus in memory care and did not provide kitchen staff access to a dietary manual.
First-aid kits in 4 of 4 buildings were not readily available, unlocked, or clearly marked.
Mechanical closets, boiler rooms, and roof hatches were not kept locked; hallway handrails were blocked by resident items.
Water temperatures in 3 of 4 buildings were measured above the required 120 F maximum limit.
Facility failed to document specific care needs and interventions for residents with pacemakers in their service plans.
Memory care unit exit door did not provide information for visitors and appropriate residents about how to exit the unit.
13 unsecured oxygen cylinder tanks were stored in a shared apartment in the memory care unit.
Facility failed to post a copy of the last full inspection report in a conspicuous location for residents and visitors.
Mechanical air exchange vents in multiple locations were non-functional.
Staff were unaware Resident 11 required assistance with meals; resident struggled to unwrap eating utensils.
Resident medications on carts were not labeled with resident names.
Twelve shift audit records were not signed by staff following the count of controlled substance medications.
Sep 1, 2023Inspection
A subsequent letter dated 10/26/2023 indicates a follow-up inspection found no deficiencies and all previously cited WAC 388-78A-2730-1-a, 2730-1-b, 2100-2-a, 2620-2-a, 2620-2-b, 2320-3-b, 2140-1-a-ii, 2140-1-a-iii, 2140-2, 2140-2-a, and 2140-2-b were corrected.; The document is a cover letter from DSHS following a full inspection. It indicates that the facility did not meet Assisted Living Facility requirements and that additional deficiencies are listed in an enclosed report not provided here, except for the WAC 388-78A-2950 water supply issue which was handled as a consultation.
Failed to implement Respiratory Protection Program policy for 17 of 50 staff with direct resident contact.
Failed to assess a resident's ability to safely use a self-installed bed enabler.
Failed to ensure an unlicensed staff member had specialized diabetes nurse delegation training prior to administering insulin.
Water temperature in two resident apartments and one common area sink measured above 120 degrees Fahrenheit. Maintenance Director adjusted the water tank thermostat to meet requirements.
Failed to maintain current veterinarian immunization and health records for 10 of 10 pets residing in the facility.
Failed to document medication management plans for 4 residents managing their own medications/using family assistance, and failed to document a seizure monitoring plan for 1 resident.
May 30, 2023Fire13Report
Facility approval status is Disapproved.
Flammable storage found in maintenance office electrical room and Building D trash/electrical room.
Multi-outlet power block in kitchen lacks overcurrent protection.
Unable to provide documentation for annual fire wall inspection.
Missing documentation for kitchen suppression servicing; 3 chemical hoods out of compliance.
Missing documentation for hydrostatic testing of Fire Department Connection and standpipe testing.
Missing documentation for annual generator service and weekly/monthly testing.
Missing documentation for monthly/annual emergency light testing; light near room 141 failed button test.
Facility cannot provide documentation for 12 planned and unannounced fire drills.
Unable to provide documentation for semi-annual hood cleaning.
Multiple fire doors propped open or failing to latch/close properly.
Missing documentation for monthly single station smoke alarm testing.
Missing documentation for monthly carbon monoxide detector testing.
Three pressurized gas canisters in Building D storage room not secured.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit chateauretirement.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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