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Assisted Living

Chateau at Bothell Landing Retirement Community

Families consistently rate this highly — reviewers highlight professional and caring staff. Schedule a visit to confirm the fit.

17543 102nd Avenue Ne, Bothell, WA 98011142 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.6/5

based on 19 Google reviews

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Chateau at Bothell Landing Retirement Community Assisted Living in Bothell, WA — Street View
Street View

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What this means for your family

This community is highly regarded for its social environment and staff professionalism, making it a strong choice for those seeking an active lifestyle. However, families should clarify dining and seating policies during tours to ensure they align with the resident's expectations for independence.

Google Reviews

Google Reviews

19 reviews on Google
Chateau at Bothell Landing receives high praise from many residents and family members who highlight the vibrant social atmosphere, professional staff, and variety of activities. However, there is a notable discrepancy in resident experience, with at least one resident expressing significant dissatisfaction regarding the dining arrangements and the perceived lack of true independent living autonomy.

Quality Themes

Tap a score for details
Food9.0Staff9.0CleanN/AActivities8.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Professional and caring staff
  • Abundant social activities and events
  • High-quality and varied dining options
  • Welcoming and helpful front-desk service

Concerns

  • Rigid dining room seating policies

Rating Trends

Tap a year to see what changed

2344.0'16(2)5.05.0'18(2)5.04.0'23(1)5.04.0'25(4)5.0'26(5)

Distribution · 20 analyzed

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How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how do you incorporate family input into the daily life of the community?
  • 2With such a wide variety of social activities and events offered, how do you help new residents find the groups or programs that best match their personal interests?
  • 3I see you have a great reputation for dining; could you walk me through how seating arrangements work and if there is flexibility for residents who prefer a different environment?
  • 4Given the size of the community with 142 residents, what protocols are in place to ensure personalized medical attention and quick responses during a health emergency?
  • 5Since your staff is frequently praised for being professional and caring, how do you ensure that same level of support is consistent across all shifts, including evenings and weekends?
  • 6What opportunities are there for families to stay involved or participate in the events that make the community culture at Chateau at Bothell Landing so vibrant?

Personalized based on this facility's data


Key Review Excerpts

The food is delicious and good variety. The activity is wonderful and lots to do, you will still stay busy. The musicians they bring for happy hour are very knowledgeable and make us very happy.

Current resident · 2026★★★★★

My parents have been living at Chateau Bothell Landing since November 2023 and I couldn’t be happier with the experience they’re having. They live in Building D (Dolcetto) and are more social and active than they’ve been in years!

Long-term resident's family · 2025★★★★★

This place is NOT for independent living. It’s more like a nursing home! No activities except movies. Can’t eat with whoever you want. They seat you with strangers.

Independent living resident · 2025☆☆☆☆
Source: 19 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

3total
32deficiencies
Mar 20, 2025Inspection

A subsequent follow-up letter dated 05/12/2025 indicates that all deficiencies listed were corrected.; The document notes these are consultation deficiencies, and the facility is not required to submit a plan of correction for these specific items.

PetsWAC 388-78A-2620Corrected May 2, 2025

Facility failed to ensure 5 of 9 sampled pets were up-to-date with rabies immunizations.

Food and nutrition servicesWAC 388-78A-2300Corrected May 2, 2025

Facility failed to post or provide weekly menus in memory care and did not provide kitchen staff access to a dietary manual.

Emergency and disaster preparednessWAC 388-78A-2700Corrected May 2, 2025

First-aid kits in 4 of 4 buildings were not readily available, unlocked, or clearly marked.

Safety of the built environmentWAC 388-78A-2703Corrected May 2, 2025

Mechanical closets, boiler rooms, and roof hatches were not kept locked; hallway handrails were blocked by resident items.

Water supplyWAC 388-78A-2950Corrected Apr 1, 2025

Water temperatures in 3 of 4 buildings were measured above the required 120 F maximum limit.

Negotiated service agreement contentsWAC 388-78A-2140Corrected May 2, 2025

Facility failed to document specific care needs and interventions for residents with pacemakers in their service plans.

Freedom of movementWAC 388-78A-2380

Memory care unit exit door did not provide information for visitors and appropriate residents about how to exit the unit.

Safe storage of supplies and equipmentWAC 388-78A-3100Corrected Mar 20, 2025

13 unsecured oxygen cylinder tanks were stored in a shared apartment in the memory care unit.

Licensee's responsibilitiesWAC 388-78A-2730Corrected May 2, 2025

Facility failed to post a copy of the last full inspection report in a conspicuous location for residents and visitors.

Maintenance and housekeepingWAC 388-78A-3090Corrected May 2, 2025

Mechanical air exchange vents in multiple locations were non-functional.

Implementation of negotiated service agreementWAC 388-78A-2160Corrected Mar 14, 2025

Staff were unaware Resident 11 required assistance with meals; resident struggled to unwrap eating utensils.

Prescribed medication authorizationsWAC 388-78A-2220Corrected Mar 20, 2025

Resident medications on carts were not labeled with resident names.

Medication servicesWAC 388-78A-2210Corrected Mar 20, 2025

Twelve shift audit records were not signed by staff following the count of controlled substance medications.

Sep 1, 2023Inspection

A subsequent letter dated 10/26/2023 indicates a follow-up inspection found no deficiencies and all previously cited WAC 388-78A-2730-1-a, 2730-1-b, 2100-2-a, 2620-2-a, 2620-2-b, 2320-3-b, 2140-1-a-ii, 2140-1-a-iii, 2140-2, 2140-2-a, and 2140-2-b were corrected.; The document is a cover letter from DSHS following a full inspection. It indicates that the facility did not meet Assisted Living Facility requirements and that additional deficiencies are listed in an enclosed report not provided here, except for the WAC 388-78A-2950 water supply issue which was handled as a consultation.

Licensee's responsibilitiesWAC 388-78A-2730Corrected Sep 30, 2023

Failed to implement Respiratory Protection Program policy for 17 of 50 staff with direct resident contact.

On-going assessmentsWAC 388-78A-2100Corrected Sep 30, 2023

Failed to assess a resident's ability to safely use a self-installed bed enabler.

Intermittent nursing services systemsWAC 388-78A-2320Corrected Sep 19, 2023

Failed to ensure an unlicensed staff member had specialized diabetes nurse delegation training prior to administering insulin.

Water supplyWAC 388-78A-2950

Water temperature in two resident apartments and one common area sink measured above 120 degrees Fahrenheit. Maintenance Director adjusted the water tank thermostat to meet requirements.

PetsWAC 388-78A-2620Corrected Oct 5, 2023

Failed to maintain current veterinarian immunization and health records for 10 of 10 pets residing in the facility.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Oct 5, 2023

Failed to document medication management plans for 4 residents managing their own medications/using family assistance, and failed to document a seizure monitoring plan for 1 resident.

May 30, 2023Fire

Facility approval status is Disapproved.

Combustible material storageIFC 315.3.3 2018

Flammable storage found in maintenance office electrical room and Building D trash/electrical room.

Multiplug adaptersIFC 604.4 2018

Multi-outlet power block in kitchen lacks overcurrent protection.

Fire wall inspectionIFC 701.6 2018

Unable to provide documentation for annual fire wall inspection.

Extinguishing system serviceIFC 904.12.5.2 2018

Missing documentation for kitchen suppression servicing; 3 chemical hoods out of compliance.

FDC testingIFC 912.7 2018

Missing documentation for hydrostatic testing of Fire Department Connection and standpipe testing.

Emergency power maintenanceIFC 1203.4 2018

Missing documentation for annual generator service and weekly/monthly testing.

Emergency lightingWAC 212-12-035 2020

Missing documentation for monthly/annual emergency light testing; light near room 141 failed button test.

Record keeping/fire drillsIFC 0405.5 2018

Facility cannot provide documentation for 12 planned and unannounced fire drills.

Hood cleaningIFC 607.3.3 2018

Unable to provide documentation for semi-annual hood cleaning.

Door operationIFC 705.2.4 2018

Multiple fire doors propped open or failing to latch/close properly.

Smoke alarm testingIFC 907.8 2018

Missing documentation for monthly single station smoke alarm testing.

Carbon monoxide maintenanceIFC 915.6 2018

Missing documentation for monthly carbon monoxide detector testing.

Gas container securingIFC 5303.5.3 2018

Three pressurized gas canisters in Building D storage room not secured.

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References & Resources

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