Alpha Supported Living Services South Branch (king)
Families consistently rate this highly — reviewers highlight caring and compassionate personnel. Schedule a visit to confirm the fit.
based on 22 Google reviews
Watch Alpha Supported Living Services South Branch (king)
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While historical reviews suggest a high standard of compassionate care, recent feedback contains alarming reports of staff being rude and abusive. If you consider this facility, it is vital to conduct an unannounced visit and speak directly with current residents and their families about the current culture of care.
Google Reviews
Google Reviews
22 reviews on Google“Families should approach this facility with caution due to serious allegations of staff misconduct and mistreatment of clients. While some older reviews praise the staff as caring and compassionate, more recent feedback includes highly critical reports of rude and abusive behavior.”
Quality Themes
Tap a score for detailsStrengths
- Caring and compassionate personnel
- Clean office environment
- Accountable to clients
Concerns
- Staff rudeness and abusive behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and caring the team is here; how do you foster that culture of kindness among your staff?
- 2Since we value accountability, how does the management team ensure that all staff members are consistently following the care plans for each resident?
- 3What specific protocols do you have in place for handling medical emergencies or sudden changes in a resident's health during the night?
- 4How do you approach the daily cleaning and maintenance routines to ensure the living spaces remain comfortable and pristine for the residents?
- 5Could you tell us more about the daily activities and social opportunities available to help residents stay engaged with one another?
- 6We noticed the facility is very well-managed; how do you ensure that the high standards of the office environment are reflected in the resident living areas as well?
Personalized based on this facility's data
Key Review Excerpts
“Caring , compassionate and dedicated personnel!! Very accountable to the clients they serve!!”
“Clean office space and helpful personal.”
“Have terrible staff insanely rude borderline abusive”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Mar 8, 2024Inspection
A follow-up inspection letter dated 01/28/2025 notes that deficiencies WAC 388-101D-0295-1-a and 388-101D-0295-1-b were corrected.
Provider failed to ensure systems were in place to manage client medications, resulting in Client 4 missing blood-pressure medication for 16 consecutive days.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Longhouse Bothell
< 1 miAssisted Living · Bothell, WA
Vineyard Park at Bothell Landing
1.0 miAssisted Living · Bothell, WA
Bothell Health Care
4.2 miNursing Home · Bothell, WA
Peters Creek Retirement Community
5.2 miAssisted Living · Redmond, WA
Vineyard Park at North Creek
5.6 miAssisted Living · Bothell, WA
Fairwinds Redmond
5.8 miAssisted Living · Redmond, WA