Alpha Supported Living Services
Families consistently rate this highly — reviewers highlight compassionate and dedicated personnel (historical). Schedule a visit to confirm the fit.
based on 22 Google reviews
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What this means for your family
While historical reviews suggest a foundation of compassionate care, recent reviews contain alarming allegations of staff rudeness and mistreatment. If you consider this facility, it is vital to conduct an unannounced visit and speak directly with current residents and families about the current culture of care.
Google Reviews
Google Reviews
22 reviews on Google“Families should approach this facility with caution due to serious allegations of staff misconduct and mistreatment of residents. While some older reviews praise the staff as caring and compassionate, more recent feedback includes highly critical reports of rude and abusive behavior.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated personnel (historical)
- Clean office environment
Concerns
- Reports of abusive or rude staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some of your recent responses to feedback show how much you value resident input; how do you involve residents and families in making decisions about the facility?
- 2Since a clean environment is so important to us, what are your current daily routines for maintaining the cleanliness of the resident living areas?
- 3What specific training and ongoing supervision do you provide to your team to ensure every staff member provides the compassionate care your facility is known for?
- 4Could you walk us through what a typical day looks like for a resident here, including any social activities or outings?
- 5How is medical care managed during the night, and what is the exact protocol if a resident has an unexpected medical emergency after hours?
- 6How do you monitor and ensure that the high standard of care and kindness remains consistent across all shifts?
Personalized based on this facility's data
Key Review Excerpts
“Caring , compassionate and dedicated personnel!! Very accountable to the clients they serve!!”
“Clean office space and helpful personal.”
“Have terrible staff insanely rude borderline abusive”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Oct 4, 2023Inspection
A separate cover letter document (Page 1) indicates that these deficiencies were verified as corrected by an inspection on 02/26/2024.
Provider failed to ensure client rights were considered regarding a locked refrigerator without a plan, consent, or DDA Exception to Policy (ETP).
Provider failed to implement a Positive Behavior Support Plan (PBSP) correctly for client 11, resulting in unsecured sharps (scissors and pizza cutter).
Provider failed to ensure hot water temperatures were maintained at or below 120 degrees Fahrenheit for clients 9, 10, and 13.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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