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Nursing HomeMedicaid

Chapman Global Medical Center D/p Snf

Strong Medicare quality ratings. Still worth an in-person visit before deciding.

2601 East Chapman Avenue, Orange, CA 9286927 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
2.1/5

based on 26 Google reviews

5
4
3
2
1
Chapman Global Medical Center D/p Snf Nursing Home in Orange, CA — Street View
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What this means for your family

Choosing Chapman Global Medical Center D/p Snf means your loved one is in a facility that ranks well on Medicare quality measures. High RN hours correlate directly with lower rates of hospital readmission and better specialized care coordination. While no facility is perfect, the clinical data here is encouraging.

Google Reviews

Google Reviews

26 reviews on Google
[MISMATCH] Google reviews appear to be for a hospital/emergency room, not this facility. Review data may be inaccurate.

Rating Trends

234'17(2)'19(2)'22(2)'24(3)'26(2)

Distribution · 28 analyzed

5
5
4
2
3
1
2
0
1
20

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With 18 recent state violations on record, could you walk me through the specific steps the facility has taken to address those concerns and improve the quality of care?
  • 2Given the current staffing rating, how do you ensure that residents receive consistent, personalized attention throughout the day and night?
  • 3I noticed some feedback regarding communication challenges; what is your preferred process for keeping families updated on their loved one's daily health and well-being?
  • 4Since this is a smaller community of 27 residents, what does a typical day look like in terms of social engagement and activities to keep everyone active and connected?
  • 5In the event of a medical emergency, what is your protocol for coordinating care with the nearby Chapman Global Medical Center, and how are families notified?
  • 6How does your team work to maintain the 4-star health inspection rating while ensuring that the day-to-day experience feels warm and welcoming for the residents?

Personalized based on this facility's data

Source: 26 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.96hrs
OK
Registered nurses for medical care
Total Nursing
8.48hrs
OK
All nurses + aides combined
Staff Turnover
23%
Lower is better (< 30% = good)
RN Turnover
14%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 12 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
19.4%
CA
10.7%
Orange
9.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
19.5%
CA
13.7%
Orange
12.8%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility18.1%
Worse than Avg
Here
18.1%
US
4.9%
CA
4.5%
Orange
4.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.7%
Better than Avg
Here
1.7%
US
12.1%
CA
7.0%
Orange
6.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.3%
Better than Avg
Here
7.3%
US
15.5%
CA
11.7%
Orange
9.1%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
5.3%
CA
4.1%
Orange
4.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies
1penalties
Above state avg (15.4)
8 complaint-triggered
$4,194 in fines

This facility has faced recurring problems across multiple areas, with families filing eight complaints that triggered inspections. The most persistent issues involve medication management (including high error rates), clinical care quality (pressure ulcers, wound care, mobility support), and basic facility maintenance. Problems appear to repeat across surveys, with medication errors, infection control, and resident care planning cited multiple times from 2023 through 2025, suggesting ongoing challenges with consistent implementation of corrective measures.

Oct 3, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

May 2, 2025Complaint
1
0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Feb 13, 2025Routine
16
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0583Minimal · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0814Minimal · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

Feb 13, 2025Complaint
3
0838Potential for harm · IsolatedCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0882Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0584Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Sep 25, 2024Complaint
1
0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Feb 15, 2024Routine
21
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0550Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0582Minimal · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0583Minimal · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0635Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

0814Minimal · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

Federal Penalties

Fine

Jul 17, 2023

$4,194

Ownership & Operations

Who Operates This Facility

Owner / Operator

Chapman Global Medical Center D/p Snf

Organization Type

for profit

Ownership & Management

Owners

Kpc Healthcare, INC.

Owner · Organization

100%

Kpc Healthcare Holdings INC

Owner (parent company) · Organization

Victor Valley Hospital Acquisition INC

Owner (parent company) · Organization

Key personnel

Berton, TheresaW-2 Managing EmployeeChaudhuri, KaliOfficer / DirectorThomas, WilliamOfficer / DirectorBerton, TheresaOfficer / DirectorEdward, Amir AdolpheOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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