Park Plaza
Families consistently rate this highly — reviewers highlight warm and caring staff members. Schedule a visit to confirm the fit.
based on 51 Google reviews
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What this means for your family
Park Plaza is an excellent choice for families seeking a warm, community-oriented environment where staff treat residents like family. While the dining and cleanliness are major strengths, you should proactively ask about management availability and how they handle communication during staffing transitions.
Google Reviews
Google Reviews
51 reviews on Google“Park Plaza is highly regarded by families for its warm, family-like atmosphere and exceptionally kind and attentive staff. While most reviewers praise the cleanliness and the quality of the dining experience, some concerns have been raised regarding management responsiveness and occasional inconsistencies in food variety.”
Quality Themes
Tap a score for detailsStrengths
- Warm and caring staff members
- Clean and well-maintained facilities
- Engaging social and enrichment activities
- Welcoming and friendly atmosphere
Concerns
- Management responsiveness and staffing levels (mentioned by 2 reviewers)
- Inconsistency in food quality and availability (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
The owner provides personalized responses to most reviews, frequently referencing specific details like family members or specific amenities mentioned. While they use some templated language for 5-star ratings, they actively address criticisms by clarifying management availability and inviting further feedback.
Questions for Your Tour
- 1It’s wonderful to see how well-maintained and clean the facility looks; how often do you perform deep cleanings of the resident common areas?
- 2We noticed the management team is very active in communicating with the community; how would you describe the current communication style between the administration and the families?
- 3What does a typical weekly schedule of social and enrichment activities look like for the residents here?
- 4Could you tell us more about how the dining services are managed to ensure a consistent variety of high-quality meal options every day?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting care to a resident?
- 6With 115 residents living here, how do you ensure that the staff is able to provide personalized attention to everyone's individual needs?
Personalized based on this facility's data
Key Review Excerpts
“Living at Park Plaza is like being on a cruise without the ship. All my personal needs are met and the enrichment activities are fulfilling.”
“Park Plaza is an amazing place for seniors to call home. Their environment is positive, joy filled and fun. The staff are kind and caring. They treat the resident's family as family.”
“She has been a Park Plaza resident for six years and feels it is her home and family there. She absolutely loves how kind and friendly the staff is and wouldn't consider moving elsewhere.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Dec 23, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Dec 17, 2025InspectionClean
The facility underwent a required annual inspection on December 17, 2025. The Licensing Program Analyst observed the facility to be clean and compliant across all inspected areas, including resident apartments, common areas, and safety equipment. No deficiencies were cited per Title 22 of the California Code of Regulations.
Nov 18, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jul 14, 2025OtherClean
The facility underwent an unannounced Case Management Incident inspection following a self-reported incident regarding missing personal belongings. The inspector observed the facility and reviewed pertinent documents, noting that no deficiencies were cited per Title 22 of the California Code of Regulations.
May 30, 2025OtherClean
The unannounced Case Management Incident inspection on May 30, 2025, reviewed an incident regarding a medication error for Resident #1. Two deficiencies were cited: one related to the lack of evidence for an incidental medical care plan, and another concerning the failure to administer a prescribed medication to the resident. Both deficiencies are classified as Type B, indicating potential but not immediate, critical risks.
Dec 14, 2024InspectionClean
The facility underwent an unannounced annual required visit. The inspection noted several positive aspects, including clean sanitary conditions and operable safety equipment. However, two deficiencies were cited related to staff health documentation, specifically missing Tuberculosis (TB) tests and general health screenings for personnel records.
Oct 10, 2024ComplaintClean
This report details a complaint investigation conducted on 10/10/2024 regarding allegations of inadequate supervision leading to resident wandering. The investigation found the allegation to be unfounded based on record review and interviews. No deficiencies were cited in this report.
May 24, 2024OtherClean
The report details an unannounced case management visit following an incident report regarding a resident elopement. The visit included interviews with staff and the resident, and the facility is taking steps to enhance care, including implementing a wander guard and planning a move to Memory Care.
Ownership & Operations
Who Operates This Facility
Krc Orange & Kisco Senior Living, LLC
BENJAMIN DAVIS
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit kiscoseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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