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Nursing Home · Carlisle, PA
770 S. Hanover Street, Carlisle, PA 17013
Map location from our source data
Medicare overall rating
5 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 59 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Your next step
You don't need to know everything. Start with these questions.
Chapel Pointe at Carlisle has a strong overall Medicare rating. Medicare reports an average of 1.20 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 4.6 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Chapel Pointe at Carlisle is widely praised by families for its compassionate, attentive staff and high-quality care across independent, personal, and skilled nursing levels. While most reviewers report excellent communication and a clean, welcoming environment, there are isolated but serious concerns regarding potential theft of personal belongings and inconsistent experiences with dementia care management.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
The vast majority of reviews describe the staff as kind, professional, and deeply caring.
Families frequently mention that staff keeps them updated on health details and responds to concerns.
Reviewers consistently describe the facility as clean and modern.
Multiple reviewers highlight that food is cooked to order and residents enjoy the variety.
One reviewer reported severe over-medication issues leading to a negative outcome.
Experiences are polarized; some families praise the memory care staff, while others report a lack of expertise in handling dementia.
One reviewer specifically noted the peace of mind regarding long-term financial security for residents.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“My parents loved the food that is prepared in front of them, to order.”
“She keeps an odd schedule, but the staff is flexible with mealtimes and bedtimes to fit her needs. They communicate issues to us immediately and keep us updated.”
“My mom absolutely loved the folks, especially in memory care, and it was so reassuring to know that if she ran out of money, she would still have a place to live where people would care for her.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Chapel Pointe at Carlisle has 8 federal deficiencies across two surveys with no complaint-triggered issues, suggesting problems were identified through routine inspections rather than family reports. The facility shows persistent issues with resident assessment and care planning, appearing in both 2023 and 2025 surveys, along with problems in food safety and pressure ulcer prevention. All deficiencies have correction dates, indicating the facility addressed identified issues.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Chapel Pointe at Carlisle
nonprofit
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit chapelpointe.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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