Assisted Living · Carlisle, PA
770 South Hanover Street, Carlisle, PA 17013
About this listing
Catalog updated Aug 1, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 61 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
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Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
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Public Google reviewers rate Chapel Pointe at Carlisle highly. Reviewers highlight: compassionate and caring nursing staff, high-quality, made-to-order dining. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a compassionate and attentive staff that excels in providing emotional support and personalized care, particularly during transitions or end-of-life stages. While many praise the high-quality dining and clean environment, one reviewer reported a serious issue regarding missing personal belongings, and another noted a negative experience with medication management in the personal care wing.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
The vast majority of reviews highlight the staff as kind, professional, and attentive.
Families frequently mention being kept updated and receiving immediate communication regarding issues.
Multiple reviewers praise the made-to-order meals and the on-site cafe.
One reviewer reported a severe issue with over-medication in the personal care wing.
While one review was negative, several others highly recommend the memory care team.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 19 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“From the enrollment process through their stay, everyone at Chapel Pointe worked tirelessly to ensure they were happy and making the best progress possible.”
“They communicate issues to us immediately and keep us updated. It is very clean and the staff is attentive and caring.”
“The Skilled Care Team at Chapel Pointe took great care of my mom, Donna, during her final two weeks of life. They also did a great job accommodating our family for visiting with her during those weeks.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Chapel Pointe at Carlisle underwent 28 inspections, resulting in 13 clean reports and 45 recorded violations. Reported findings include issues regarding documentation updates, staff training requirements, and maintenance of bedside lighting.
The home's annual quality management review was last completed on 12/20/23.
There was no thermometer in the refrigerator or freezer located in the secure dementia care unit.
Emergency telephone numbers are not posted on or by the telephone in resident #1's bedroom.
The administrator does not have and is not familiar with the emergency preparedness plan for the local municipality.
A resident's initial assessment failed to include their specific mobility needs as documented in their medical evaluation.
Incidents involving staff kissing a resident and striking a resident were not reported to the Department within the required timeframe.
Allegations of staff kissing a resident on the lips and striking a resident on the buttocks were not reported to the local area agency on aging.
Staff members were witnessed kissing a resident on the lips and striking a resident on the buttocks, which constitutes physical abuse.
No deficiencies are reported in this inspection record.
The resident-home contract for Resident #3 was not signed by the resident.
The home's most recent licensing inspection summary from 5/11/23 was not posted in a conspicuous and public place.
An allegation of resident abuse was not reported to the Area Agency on Aging in accordance with required regulations.
There were no staff persons present in the home who were certified in first aid and CPR.
An accumulation of lint was found in the lint traps of dryers #1 and #3 in the main laundry room.
A nutritional supplement was found in the SDCW kitchenette refrigerator despite the MAR indicating the dose had already been administered.
The freezer in the memory care unit kitchenette was found to be at temperatures above the required threshold.
No deficiencies are reported in this inspection record.
A discontinued medication for Resident #3 was found in the medication cart in the Secured Dementia Care Unit.
The medication administration record for Resident #3 did not indicate the diagnosis or purpose for the prescribed medication.
The medication administration record for Resident #3 lacked the initials of the staff member who administered medications on 4/18/22 and 4/20/22.
Resident #2's preadmission screening form did not include a determination that the resident's needs could be met by the home's services.
No deficiencies are reported in this inspection record.
The Alliance Home of Carlisle Pa INC
nonprofit
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770 South Hanover Street, Carlisle, PA 17013
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Google Reviews
19 reviews from families & visitors
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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