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Assisted Living

Champions Assisted Living

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

1007 Porters Neck Road, Wilmington, NC 28411148 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.5/5

based on 10 Google reviews

5
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What this means for your family

This facility is an excellent choice if you prioritize a warm, compassionate environment and a clean living space for your loved one. While the staff is consistently praised for their care, you may want to ask the administrator about their specific protocols regarding staff safety and workplace security.

Google Reviews

Google Reviews

10 reviews on Google
Families considering Champions Assisted Living can expect a highly caring and attentive staff that prioritizes resident comfort and emotional well-being. Reviewers frequently praise the cleanliness of the facility and the helpfulness of the administration during the transition process, though one reviewer raised a serious concern regarding staff safety.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean10.0ActivitiesN/AMedsN/AMemory10.0Comms10.0ValueN/A

Strengths

  • Compassionate and attentive staff
  • Clean and well-maintained common areas
  • Supportive administration during move-in
  • High-quality food

Rating Trends

Tap a year to see what changed

2345.02017(1)5.02018(1)4.02021(1)5.02024(1)4.32025(6)

Distribution · 10 analyzed

5
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1
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0
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How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1It’s wonderful to see how clean and well-maintained the common areas look; what is your team's routine for keeping the facility so tidy for the residents?
  • 2I noticed the administration is very engaged with the community; how involved is the leadership team in the day-to-day care of the residents?
  • 3The food quality seems to be a highlight here; can you tell us more about the meal planning and how much input residents have in the menu?
  • 4With 148 residents in the building, how do you ensure that each person receives that attentive, personalized care mentioned by others?
  • 5What does a typical daily schedule look like for residents, and how do you encourage participation in social activities?
  • 6In the event of a medical emergency or a change in health status, what are your specific protocols for notifying the family and providing immediate care?

Personalized based on this facility's data


Key Review Excerpts

From the nurses and CNAs to the receptionist and th cleaning crew, they are all phenomenal people. If you spend any time there, you get the opportunity to see how much they genuinely care for their residents

Memory care family member · 2025★★★★★

Brandi was incredibly helpful while we were seeking residential care options for my grandfather. She was eager to answer questions and made an unexpected experience feel a little less scary.

Grandchild of prospective resident · 2025★★★★★

The staff is amazing and made things easy and calm during a traumatic time in my mom’s life. Moving in during a hurricane is no easy task and add the stress of a completely new life style is quite difficult but they made her (and me) feel welcome and at ease.

Family member of resident during hurricane · 2018★★★★★
Source: 10 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

13total
14deficiencies
Sep 5, 2025Complaint
Housekeeping and FurnishingsD07a

The facility failed to maintain an environment free of hazards, specifically leaving personal care items in unlocked cabinets accessible to residents in the special care unit. Other hazards identified included a thick black stain on a shower ceiling and a large hunting knife left on a shelf in a resident's room.

Housekeeping and FurnishingsD07a

The facility failed to ensure that the environment was uncluttered and free of obstructions. Specifically, in room 111, child-proof cabinet locks were found open, exposing products with ingestion warnings to residents. In room 110, a broken cabinet lock left hazardous products like alcohol-based shampoos and body powders accessible.

Jul 3, 2025Complaint
Housekeeping and Furnishings10A NCAC 13F .0306(a)(5)

The facility failed to maintain an environment free of hazards in the Special Care Unit (SCU) by leaving personal care products accessible to residents. Specifically, large bottles of shampoo and body wash containing ingredients like benzyl alcohol were found unsecured on bathroom ledges, and an electric razor was left on a countertop. Staff were unable to explain why cabinet locks were not being utilized to secure these items.

Jul 3, 2025Complaint
Housekeeping and FurnishingsD 079

The facility failed to maintain an environment free of hazards by allowing personal care products to be accessible to residents in the Special Care Unit (SCU). Specifically, large bottles of shampoo and body wash containing ingredients like benzyl alcohol were found on a shower ledge in an unlocked room. This contradicts the facility's disclosure statement which promises a safe environment where residents in the SCU do not have access to potentially harmful objects.

May 6, 2025Complaint
Tuberculosis Test, Medical Examination, and ImmunizationsC-tag not explicitly provided

The facility failed to clarify conflicting information on the FL-2 form regarding the resident's required level of care. Specifically, for 7 out of 8 sampled residents, the facility did not contact the physician to resolve discrepancies when the FL-2 documented a skilled nursing facility (SNF) level of care, which the facility could not meet.

May 6, 2025Complaint
Tuberculosis Test, Medical Examination, and ImmunizationsC-0703

The facility failed to clarify conflicting information on a resident's FL-2 form regarding their required level of care. Specifically, the resident's medical documentation recommended a skilled nursing facility (SNF) level of care, which the facility failed to verify or correct to ensure they could meet the resident's needs.

Nov 6, 2023Complaint
Other RequirementsD 105

The facility failed to maintain the call bell system in working order for assisted living residents. Interviews with residents, family, and staff revealed the system had been non-functional for months to over a year, forcing residents to use whistles to signal for help.

Nov 6, 2023Complaint

The facility failed to ensure residents are assessed within 30 days of admission and annually thereafter to determine wandering risks. Additionally, there was a failure to properly care plan residents who wander appropriately and to barricade hazardous areas to prevent entry.

Jan 6, 2022Follow-up
Physical EnvironmentD 067

The facility failed to ensure that exit doors accessible by residents known to be disoriented or wanderers were equipped with functioning sounding devices. Specifically, a 3rd-floor exit door was found unlocked and without an active alarm, and a 1st-floor exit door leading outside was unlocked and lacked a sounding device.

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References & Resources

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