Davis Health and Wellness Center at Cambridge Vill
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 29 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (1/5 stars)
- High staff turnover (75%)
- High RN turnover (100%)
Above average in NC · Meets national RN staffing standard · Very high staff turnover · $5,244 in fines · Very few deficiencies
What this means for your family
While some families report positive rehab outcomes and kind individual staff, the facility has a recurring history of severe understaffing and neglect. We strongly advise you to visit during off-hours and weekends to observe staffing levels yourself, and to ask management specifically how they address patient hygiene and call-bell response times.
Google Reviews
Google Reviews
29 reviews on Google“Davis Health and Wellness Center presents a polarized experience, with some families praising the physical facility and individual staff members, while others report severe neglect and systemic issues. Recurring complaints focus on chronic understaffing, poor communication, and failures in basic hygiene and patient safety. Families considering this facility should be aware of the significant disparity between the positive experiences of some and the distressing reports of neglect from others.”
Quality Themes
Tap a score for detailsStrengths
- Attractive, well-maintained physical facility
- Dedicated individual nursing and CNA staff
- Effective short-term physical therapy outcomes
- Compassionate care from specific employees
Concerns
- Chronic understaffing leading to neglect (mentioned by 6 reviewers)
- Poor hygiene and lack of assistance with bathing (mentioned by 3 reviewers)
- Inadequate communication between staff and families (mentioned by 3 reviewers)
- Patient safety incidents and falls (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's intimate size of 20 residents, how do you ensure consistent, daily assistance with personal hygiene and bathing for each individual?
- 2With staffing levels being a top priority for families, could you walk me through your current shift-to-resident ratios and how you manage coverage during peak times?
- 3I noticed the physical therapy outcomes here are highly regarded; how do you integrate those therapy goals into the daily routine of residents who aren't in active sessions?
- 4How do you proactively manage fall prevention and resident safety, especially during transitions like moving from bed to chair or navigating common areas?
- 5What is your standard process for keeping families updated on their loved one's health status, and who is the primary point of contact if we have questions about daily care?
- 6Since the dining experience is an important part of daily life, could you describe the meal service and how you accommodate residents who may need extra help during mealtimes?
Personalized based on this facility's data
Key Review Excerpts
“The kindness that staff has shown our family and taken excellent care of my family member should not go unrecognized. Hunter and Mimi go above and beyond when taking care of their residents, we are so grateful for them.”
“My mother broke and dislocated her hip and had to have inpatient Physical Therapy. Davis has been wonderful. All the staff have been helpful and kind to my mom.”
“I stayed with my mother during the day and had to find someone to change her diaper, bathe her or help to get in her wheelchair. I also heard, on more than one occasion, people screaming for help from their rooms with no response from staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 9 measures
8
measures
1
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who fell and were seriously hurt
Residents who got a urinary tract infection
Residents with pressure sores (bedsores)
Residents who were physically restrained
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring problems with resident care planning and assessment that have persisted across multiple years, with families filing complaints about inadequate nutrition and care planning issues. The facility shows repeated deficiencies in three main areas: resident assessments and care planning, infection control, and nursing oversight. While all issues have correction dates, the pattern of recurring problems in care planning suggests ongoing challenges with fundamental resident care processes.
Mar 26, 2026Routine7
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nov 17, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jan 24, 2025Routine2
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nov 30, 2023Routine4
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Nov 30, 2023Complaint2
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Davis Health and Wellness Center at Cambridge Vill
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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