Central Baptist Village
Strong Medicare quality ratings; families often praise compassionate and long-term staff. Still worth an in-person visit.
based on 54 Google reviews
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What this means for your family
Central Baptist Village is widely praised for its high-quality care, clean environment, and excellent communication, making it a top-tier choice for many families. While the vast majority of feedback is stellar, we recommend that you tour the facility and ask direct questions about their billing and financial policies to address the concerns raised by a small minority of recent reviewers.
Google Reviews
Google Reviews
54 reviews on Google“Central Baptist Village is highly regarded by families for its compassionate, long-term staff and proactive management, particularly regarding safety and communication during the COVID-19 pandemic. While the vast majority of reviews are glowing, citing a clean environment and personalized care, there are isolated recent concerns regarding financial priorities and general quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and long-term staff
- Proactive and transparent communication
- Clean, well-maintained facility
- Strong continuum of care
- Excellent safety protocols
Concerns
- Allegations of prioritizing finances over resident care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's strong focus on long-term staff retention, how do you foster those relationships to ensure residents feel a sense of stability and familiarity in their daily care?
- 2With your high CMS staffing rating, could you walk us through how your team balances individual attention for each of the 116 residents while maintaining your high standards of care?
- 3We noticed you are quite active in responding to feedback online; how does that culture of open communication translate into how you address family concerns or suggestions once a loved one has moved in?
- 4Some families have expressed questions regarding the balance between operational costs and resident services; could you share how you ensure that resources are consistently prioritized toward direct resident care and quality of life?
- 5Regarding the recent health inspection reports, could you explain the steps the facility has taken to address those specific areas and ensure ongoing compliance and safety?
- 6What does a typical afternoon look like for residents here, and how do you tailor those activities to keep residents engaged and connected with the rest of the village community?
Personalized based on this facility's data
Key Review Excerpts
“What really set Central Baptist apart is the incredible , proactive response to the COVID pandemic. By following best practices set forth by IDPH they have been able to keep the Residents and employees healthy”
“The nurses, therapists the communication level of all staff in particular Katherine who keeps me in the loop of everything my mother is doing regarding her physical therapies. Everyone I have met is friendly and kind.”
“The physical and occupational therapists pushed her to do a little more each day - which she needed - and she was able to be discharged and is now enjoying her life.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Central Baptist Village shows a pattern of recurring issues across multiple care areas, with one family complaint triggering a safety deficiency in 2025. The facility has persistent problems with fire safety systems, infection control, and medication management that have appeared across multiple surveys from 2022-2025, suggesting ongoing challenges with maintaining compliance. While all deficiencies show correction dates, the repeated nature of safety and care issues warrants careful consideration during your visit.
Aug 8, 2025Routine7
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Jan 2, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 15, 2024Routine14
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Sep 7, 2023Routine13
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Emergency Preparedness Deficiencies
Establish policies and procedures for sheltering.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 6, 2022Routine6
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Central Baptist Village
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
54 reviews from families & visitors
Official Website
Visit cbvillage.org
Medicare data downloads
Original nursing home datasets
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