Nursing HomeMedicaid Investigative

Central Nursing Home

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2450 North Central Avenue, Belmont Central · Chicago, IL 60639|245 beds|Licensed & Active

1/5

Medicare

Inspection

Quality

Staffing

Google rating

3.4/5

based on 64 Google reviews

(773) 889-1333 Directions Website

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4/ 10

moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Low overall rating (1/5 stars)
Low staffing rating (1/5 stars)
Above-median deficiencies (17 vs median 11.0)

Bottom 25% in IL · Critically understaffed (RN) · Significantly below average staffing · $57,261 in fines

Source: Medicare data

What this means for your family

While recent reviews suggest that new management is actively working to improve the facility, the history of severe hygiene and safety concerns is significant. If you choose to tour, pay close attention to the cleanliness of the rooms and ask specifically about the current protocols for medication administration and staff-to-patient ratios.

Google Reviews

64 reviews on Google

“Central Nursing Home is a highly polarized facility where experiences vary drastically between residents and families. While some praise the recent management changes and individual staff members for their kindness, many others report severe issues including poor hygiene, pest infestations, and neglectful care. Families should be aware of significant, recurring complaints regarding cleanliness and inconsistent staffing quality.”

Quality Themes

Tap a score for details

Strengths

Dedicated individual nursing and therapy staff
Engaging activity programs
Recent management-led facility improvements
Helpful social services team

Concerns

Facility cleanliness and pest infestations (roaches/mice) (mentioned by 7 reviewers)
Neglect and poor hygiene for residents (mentioned by 6 reviewers)
Rude or unprofessional staff behavior (mentioned by 5 reviewers)
Missing personal belongings and clothing (mentioned by 3 reviewers)
Medication management errors or over-medication (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 69 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1I've heard wonderful things about your activity programs and the social services team; could you tell me more about what a typical day of engagement looks like for residents?
2With the recent management-led improvements being mentioned, what specific steps are being taken to ensure the facility stays clean and well-maintained?
3How does the nursing team approach medication management to ensure every resident receives the correct dosage at the right time?
4What protocols are in place to ensure that residents' personal belongings and clothing are kept safe and organized?
5Could you describe the process for communicating important health updates or changes in condition to family members?
6In the event of a medical emergency after hours, what is the immediate procedure for coordinating care between the nursing staff and physicians?

Personalized based on this facility's data

Key Review Excerpts

“The first day he arrived he was placed in a room that was so filthy I was scrubbing the dirt and grime off the tables, and dresser, sticky jelly from whom ever used it last was on the bedside table.”

Memory care family member · 2024★☆☆☆☆

“They double dose patients to shut them up and are careless when administering meds. They gave me heart and seizure meds that belonged to someone else, thank God I looked at what the”

Rehab patient · 2025★☆☆☆☆

“My room is comfortable and is cleaned daily by the housekeeping staff. The staff here is very helpful and compassionate. I/we enjoy the activities that are provided daily.”

Long-term resident · 2023★★★★★

Source: 64 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.33hrs

44%

Registered nurses for medical care

Total Nursing

2.27hrs

55%

All nurses + aides combined

Staff Turnover

46%

Lower is better (< 30% = good)

RN Turnover

39%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating

1/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility99.4%

Worse than Avg

Here

99.4%

12.1%

52.5%

Cook

74.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility49.2%

Worse than Avg

Here

49.2%

95.5%

91.8%

Cook

87.9%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.0%

Better than Avg

Here

99.0%

93.4%

90.0%

Cook

85.5%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility6.2%

Better than Avg

Here

6.2%

14.4%

14.2%

Cook

8.9%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility12.2%

Mixed vs Avgs

Here

12.2%

19.5%

18.3%

Cook

10.4%

🩹

Residents with pressure sores (bedsores)

↓ Lower is better

This Facility1.8%

Better than Avg

Here

1.8%

4.9%

5.0%

Cook

6.1%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility33.3%

Worse than Avg

Here

33.3%

79.7%

63.1%

Cook

55.4%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility96.7%

Better than Avg

Here

96.7%

81.8%

69.0%

Cook

55.3%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility6.4%

Worse than Avg

Here

6.4%

1.6%

2.4%

Cook

2.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies

2penalties

Above state avg (12.0)

18 complaint-triggered

$57,261 in fines

This facility has a concerning pattern with 17 complaint-triggered deficiencies out of 43 total, indicating families have filed reports about care issues. The most recurring problems involve medication management, quality of care, and safety hazards, with persistent issues in preventing accidents and providing appropriate treatment. While all deficiencies show correction dates, the frequency of complaints and repeated violations in core care areas suggest ongoing systemic challenges that warrant careful evaluation during any visit.

Jan 2, 2026Complaint5 findings

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Sep 24, 2025Complaint1 finding

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

May 30, 2025Complaint1 finding

0600Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Apr 25, 2025Complaint2 findings

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 17, 2025Complaint1 finding

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Oct 3, 2024Complaint2 findings

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Aug 1, 2025

$40,460

Fine

Sep 20, 2024

$16,801

Ownership & Operations

Who Operates This Facility

Owner / Operator

Central Nursing Home

Organization Type

for profit

Ownership & Management

Owners

Joseph Mermelstein Family Trust

Owner · Organization

45%

Marvin Mermelstein Family Trust

Owner · Organization

45%

Ten Chicago LLC

Owner · Organization

Mermelstein, Joseph

Owner

Key personnel

Morgenstern, PhillipW-2 Managing EmployeeStern, YonathanOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(773) 889-1333

centralnursing.com

2450 North Central Avenue

Chicago, IL 60639

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

64 reviews from families & visitors

Official Website

Visit centralnursing.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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