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Assisted Living

Celebration Villa of York

Families consistently rate this highly — reviewers highlight warm and caring staff members. Schedule a visit to confirm the fit.

2405 Knob Hill Road, Tyler Run-Queens Gate · York, PA 1740375 bedsLicensed & Active
Google rating
4.3/5

based on 38 Google reviews

5
4
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What this means for your family

This facility offers a wonderful, family-oriented environment with highly praised caregivers and excellent activities. However, families should be extremely vigilant regarding management's communication protocols, as there is a documented instance of severe failure to notify family members during medical emergencies.

Google Reviews

Google Reviews

38 reviews on Google
Families often praise the facility for its warm, family-like atmosphere and the kindness of the caregiving staff. However, there are serious reports regarding communication failures during medical emergencies and a lack of responsiveness from management regarding neighborhood-related concerns.

Quality Themes

Tap a score for details
Food7.0Staff9.0Clean10.0Activities9.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Warm and caring staff members
  • Welcoming, family-like atmosphere
  • Clean and well-maintained facility
  • Engaging resident activities and events

Concerns

  • Poor communication from management regarding resident incidents or deaths
  • Staff driving behavior impacting the local neighborhood

Rating Trends

Tap a year to see what changed

2343.52020(2)3.02021(2)5.02022(1)5.02023(10)5.02024(9)5.02025(1)1.62026(5)

Distribution · 30 analyzed

5
23
4
0
3
1
2
2
1
4

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It's wonderful to see how well-maintained and clean the facility looks; what are your daily routines for keeping the common areas so tidy?
  • 2We noticed how much the management team values interacting with families through reviews; how do you typically keep families updated on day-to-day changes or important resident news?
  • 3The atmosphere here feels very warm and welcoming; what kind of specific activities or social events do you have planned for the residents this month?
  • 4In the event of a medical emergency or a sudden change in health during the night, what is the specific protocol for notifying the family?
  • 5Since the community feels so much like a family, how do you ensure that new residents are introduced and integrated into the existing social groups?
  • 6How does the staff handle communication regarding any incidents or changes in care to ensure we are always in the loop?

Personalized based on this facility's data


Key Review Excerpts

The staff is amazing and so caring and supportive. She is loving it!!! The staff made her feel right at home!!!

Family of a recent resident · 2024★★★★★

After 2 months the staff left and things went downhill. My mother fell out of bed and was injured. Nobody called me. She had bruises and her spine was fractured.

Family of a deceased resident · 2026★★★☆☆

Incredible staff that goes above and beyond to make sure their residents feel at home. From planning creative events to keeping the facility spotlessly clean the staff always makes you feel welcomed.

Long-term resident's family · 2023★★★★★
Source: 38 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

12total
33deficiencies

Key Findings

Between 2021 and 2025, Celebration Villa of York underwent 13 inspections, resulting in 3 clean reports and 33 recorded violations. The documented findings include issues with medical record accuracy, delays in required reporting, and concerns regarding staff training and resident care protocols.

Dec 4, 2025Routine
minor2600.15a

An allegation of staff-to-resident verbal abuse was not reported to the Department in a timely manner.

minor2600.16c

An incident involving a resident fall and subsequent hospitalization was not reported to the Department within the required 24-hour window.

minor2600.16d

The facility failed to submit a final report to the Department following the conclusion of an investigation into an allegation of verbal abuse.

Oct 29, 2025Routine
minor2600.25b

The resident-home contract for a resident was not signed by the resident until a later date.

minor2600.54a

A direct care staff member did not have a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry.

minor2600.65a

A staff member did not receive required orientation on fire safety and emergency preparedness topics during their first day of work.

Jul 23, 2025Routine
minor2600.17

Resident medical records, including medications and diagnoses, were found unlocked, unattended, and accessible on top of medication carts in the main lobby.

minor2600.65d

An administrative assistant was providing unsupervised ADL services without completing the required training and supervised practice.

minor2600.85a

Sanitary conditions were inadequate, including feces on a toilet seat, floor, and trashcan lid, as well as a strong smell of urine in a resident area.

Apr 10, 2025Routine
severe2600.15a

On 2/23/25, a resident's call bell went unanswered for several hours, and staff were observed sleeping while the resident was left in soiled clothing.

Feb 25, 2025Routine
minor2600.3c

The home did not have the Licensing Inspection Summary from 10/01/2024 posted in a conspicuous and public place.

minor2600.63a

Between 11:00 PM and 7:00 AM, there were no staff present who were certified in CPR and First Aid.

minor2600.103f

The temperature in the kitchen's freezer labeled '2' was recorded at 10 degrees Fahrenheit and 8 degrees Fahrenheit, failing to meet required standards.

minor2600.132c

The fire drill record from 11/21/2024 failed to include the number of residents in the home and the exits used.

minor2600.144c1

Cigarette butts were observed in the grass partition of the parking lot near the main entrance benches.

Nov 5, 2024Routine
minor2600.183.b

Medications and syringes were found unlocked and accessible in a resident's bedroom.

minor2600.187.c

Multiple instances of resident medication refusals were not reported to the prescriber.

minor2600.227.g

A resident assessment and support plan was not signed by the assessor.

minor2600.227.h

A resident support plan lacked both a signature and a notation regarding the resident's refusal or inability to sign.

Oct 1, 2024Routine
minor2600.16.c

The home failed to submit an incident report to the Department after a resident did not receive their prescribed medication dosage.

minor2600.23.a

A resident did not receive required supervision when out in the community as indicated in their support plan.

minor2600.187.d

The home failed to follow prescriber's orders as a resident did not receive prescribed medication from 7/6/24 through 7/19/24 due to unavailability.

Mar 28, 2023Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ec Opco York LLC

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

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