Loading EveryPlace content…
Public Google reviewers rate this highly and often mention professional and welcoming community relations staff. Schedule a visit to confirm the fit.
based on 47 Google reviews
Email The Residence at Fitz Farm to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate The Residence at Fitz Farm highly. Reviewers highlight: professional and welcoming community relations staff, beautiful, clean, and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Residence at Fitz Farm is highly regarded by many families and professional partners for its beautiful, modern facility and its welcoming, professional community relations team. While many praise the attentive care in memory care and the high quality of dining, a critical concern exists regarding serious allegations of staff misconduct and a lack of management responsiveness to such incidents.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“We moved our mom from living in Maryland almost her whole life to living at Fitz Farm and in PA. We were nervous because our mom is an introvert. From the moment I walked in the door to meet Kayla Koller to the day we moved our mom we knew it was the right decision.”
Source: PA State Licensing Agency
Key Findings
Between 2023 and 2025, The Residence at Fitz Farm underwent six inspections, resulting in two clean reports and 11 violations. The documented findings include issues regarding medication administration, staff supervision, and resident safety protocols.
No deficiencies are reported in this inspection record.
A staff member used disrespectful language, telling a resident to "bite me" after observing them accessing a trash can.
A resident was punched in the face by another resident, resulting in redness and fear among residents.
A resident's support plan had not been updated to reflect changes in their needs as documented in caregiver notes.
Resident beds were equipped with partial bedrails and bed enablers that posed an entrapment risk.
The home's most recent license inspection summaries were not posted in a conspicuous and public place.
During certain overnight hours, there was no staff person present in the home certified in CPR and First Aid.
Poisonous materials, including penetrating liquid and insect repellent, were left in plain view in an unsecured spa room.
A resident was subjected to physical abuse and verbal mistreatment by staff members.
The home failed to report an incident of physical abuse to the Department within the required 24-hour timeframe.
Glucometers were switched between two residents during blood glucose measurements, failing to maintain sanitary conditions.
Staff failed to follow prescriber's orders regarding insulin administration and sliding scale requirements.
No deficiencies are reported in this inspection record.
York Healthcare Options LLC
for profit
Contact this facility directly and verify the details that matter most to your family.
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Seaton Springwood
< 1 miAssisted Living · York, PA
York South Skilled Nursing and Rehabilitation Ctr
< 1 miNursing Home · York, PA
Celebration Villa of York
< 1 miAssisted Living · York, PA
Khs Mental Health Services-Queen St Specialized Pc
< 1 miAssisted Living · York, PA
Senior Commons at Powder Mill
1.2 miAssisted Living · York, PA
Misericordia Nursing & Rehabilitation Center
1.7 miNursing Home · York, PA