The Residence at Fitz Farm

A staff member used disrespectful language, telling a resident to "bite me" after observing them accessing a trash can.

A resident was punched in the face by another resident, resulting in redness and fear among residents.

A resident's support plan had not been updated to reflect changes in their needs as documented in caregiver notes.

Resident beds were equipped with partial bedrails and bed enablers that posed an entrapment risk.

The home's most recent license inspection summaries were not posted in a conspicuous and public place.

During certain overnight hours, there was no staff person present in the home certified in CPR and First Aid.

Poisonous materials, including penetrating liquid and insect repellent, were left in plain view in an unsecured spa room.

A resident was subjected to physical abuse and verbal mistreatment by staff members.

The home failed to report an incident of physical abuse to the Department within the required 24-hour timeframe.

Glucometers were switched between two residents during blood glucose measurements, failing to maintain sanitary conditions.

Staff failed to follow prescriber's orders regarding insulin administration and sliding scale requirements.