York South Skilled Nursing and Rehabilitation Ctr
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 142 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (14 vs median 8.0)
Bottom 25% in PA · Below recommended RN staffing · Worst in GENESIS HEALTHCARE chain · $31,186 in fines
What this means for your family
This facility is frequently praised for its clean environment and friendly, dedicated nursing staff, making it a strong candidate for many families. However, you must be vigilant regarding call-button response times and medical oversight; we recommend asking management about their specific staffing ratios for your loved one's unit and how they handle urgent medical escalations.
Google Reviews
Google Reviews
142 reviews on Google“York South Skilled Nursing and Rehabilitation Center receives a high volume of positive feedback regarding the friendliness and professionalism of its nursing and therapy staff. While many families express relief and satisfaction with the care their loved ones receive, a recurring subset of reviews highlights serious concerns regarding understaffing, slow response times to call buttons, and inconsistent medical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and attentive nursing staff
- Clean and well-maintained facility
- Effective physical and rehabilitation therapy
- Welcoming and helpful front-desk reception
Concerns
- Slow or non-existent response to call buttons (mentioned by 6 reviewers)
- Understaffing leading to neglect or lack of attention (mentioned by 5 reviewers)
- Poor quality or inedible food (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 124 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has a high volume of reviews; how does your leadership team use feedback from families to improve the quality of care?
- 2Could you walk me through your current process for responding to call buttons, and how you ensure residents receive timely assistance when they need it?
- 3Given the current staffing levels, what specific steps are you taking to ensure that residents receive consistent, personalized attention throughout the day?
- 4We’ve heard mixed feedback regarding the dining experience; could you describe how you monitor food quality and accommodate residents' specific nutritional needs or preferences?
- 5How does your nursing team manage medication administration to ensure accuracy and safety for residents?
- 6What does a typical daily schedule look like for residents, and how do you encourage participation in activities to keep them engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“Without her care and dedication, our comfort level wouldn’t be where it is in such a difficult situation. Thank you to Kayla”
“The staff in the offices and the nurses are amazing and taking great care of my husband. They are all skilled and attentive to my husband's needs. I feel relieved that my husband is in great hands.”
“My father’s condition got worse during his ‘rehab’ stay. 30 minutes of rehab. Then hours sitting in a wheelchair. No activities. Food is not edible. Stay away.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
12
measures
1
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
York South Skilled Nursing has 71 federal deficiencies across 11 surveys, with 17 triggered by family complaints, indicating ongoing concerns. The facility repeatedly struggles with basic care delivery, care planning, and infection control, with these issues persisting across multiple years despite corrections. Most concerning are recurring problems with providing appropriate treatment according to doctor's orders and resident preferences, proper care planning, and maintaining infection prevention standards. While all deficiencies show correction dates, the pattern of repeated violations in core care areas suggests systemic challenges.
Jun 6, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 8, 2025Routine12
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 17, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Oct 7, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jul 31, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Jun 27, 2024Routine16
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Federal Penalties
Fine
Aug 3, 2023
$15,593
Ownership & Operations
Who Operates This Facility
York South Skilled Nursing and Rehabilitation Ctr
for profit
Chain Affiliation
Genesis Healthcare
187 facilities nationwide
Chain avg rating: 2.4/5 · Rank 147 of 188 (Worst)
Ownership & Management
Owners
Genesis Pm Pa Operations LLC
Owner · Organization
Gen Operations I LLC
Owner (parent company) · Organization
Gen Operations II LLC
Owner (parent company) · Organization
Genesis Healthcare INC
Owner (parent company) · Organization
Genesis Healthcare LLC
Owner (parent company) · Organization
Genesis Holdings LLC
Owner (parent company) · Organization
Sun Healthcare Group INC
Owner (parent company) · Organization
Whitman, Arnold
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
142 reviews from families & visitors
Official Website
Visit yorksouthnursingandrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Celebration Villa of York
< 1 miAssisted Living · York, PA
Seaton Springwood
< 1 miAssisted Living · York, PA
Senior Commons at Powder Mill
< 1 miAssisted Living · York, PA
Misericordia Nursing & Rehabilitation Center
2.0 miNursing Home · York, PA
Rest Haven-York
2.0 miNursing Home · York, PA
Country Meadows of Leader Heights
2.2 miAssisted Living · York, PA