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Nursing Home · York, PA
1050 South George Street, York, PA 17403
Map location from our source data
Medicare overall rating
2 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 159 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Medicare rates this facility 2 out of 5 overall. Medicare reports an average of 0.42 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Review the inspection findings, ask which corrective actions are complete, and discuss the support your family member would receive.
Rest Haven-York receives polarized feedback, with many families praising the long-term staff for their kindness and dedication, while others report serious concerns regarding medical oversight and administrative interactions. While some reviewers highlight excellent rehab care and personalized dietary attention, critics describe significant issues with communication, billing practices, and the handling of complex medical conditions. Families should be aware that experiences appear highly inconsistent, ranging from exceptional long-term care to reports of neglect and poor administrative support.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While nursing staff are frequently described as kind and professional, administrative and admissions staff receive significant criticism for being dismissive.
Multiple families reported difficulty getting callbacks from admissions and feeling ignored by the business office.
Reviews are split, with some calling the building clean while others report persistent odors and poor sanitation practices.
Multiple reviewers specifically praise the food quality and the dietary team's willingness to accommodate personal preferences.
Reviewers consistently mention that the recreation department goes above and beyond to keep residents active and engaged.
Serious allegations regarding improper medication administration and questionable medical directives have been raised by family members.
The billing office is described as aggressive and unhelpful regarding Medicaid and financial inquiries.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
Key Review Excerpts
“The recreation department went above and beyond to keep my very social grandmother active. In addition I appreciated the longevity in the staff.”
“The dietary people met with my mother in person to see what she likes and even added her favorite, oyster stew, to the menu several times.”
“99% of the LPNS, CNAs etc were awesome despite being overworked and understaffed most of the time. they really care about their patients.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
9
measures
5
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents who were physically restrained
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has faced recurring challenges across multiple care areas, with families filing complaints that led to findings of significant medication errors and inadequate treatment. The most frequent problems involve quality of care (including wound care and daily living assistance), medication management, and fire safety systems. While all deficiencies show correction dates, issues with care quality, medication safety, and building safety persist across surveys from 2023 to 2025, suggesting ongoing operational challenges that families should carefully evaluate.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Rest Haven-York
for profit
Owners
Think on Limiited Liability Company
Owner · Organization
Evans, Alison
Owner
Evans, David
Owner
Evans, Karen
Owner
Evans, Kristien
Owner
Evans, Robert
Owner
Gentry, Catherine
Owner
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit resthavenyork.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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