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Assisted Living · York, PA
2321 Freedom Way, York, PA 17402
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About this listing
Catalog updated Aug 1, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 123 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
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Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
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Public Google reviewers rate Seaton Springwood highly. Reviewers highlight: compassionate and attentive care staff, high-quality, delicious dining options. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its compassionate staff, high-quality dining, and engaging activities that help residents thrive. However, some families have reported significant concerns regarding financial transparency during the contracting process and difficulties communicating with administration after a resident's passing.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
The majority of reviews describe the staff as kind, compassionate, and treating residents like family.
While some find staff communicative, others report significant issues with administrative responsiveness.
Several reviewers explicitly mention that the facility and rooms are very clean.
Multiple reviewers highly praise the quality, variety, and service of the meals.
Reviewers frequently highlight the wonderful activities, bus trips, and holiday events.
Reviewers noted positive outcomes for residents with dementia and the use of safety tools like Wanderguard.
Some reviewers find the pricing reasonable compared to other facilities, though one noted hidden costs.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 31 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The staff is great. They treat mom like family. Very clean! Very reasonably priced facility.”
“The Dining Room Director at Seaton Springwood, cooks and serving staff are phenomenal. They are attentive to my mother’s needs, her likes and her quirky personality.”
“Do not deal with these people especially Director of sales they do not disclose all of the expenses and costs until the contract is signed.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, SEATON SPRINGWOOD underwent 14 inspections, resulting in 3 clean reports and 29 recorded violations. The findings included issues regarding facility maintenance, documentation accuracy, and adherence to resident care protocols.
An expired bottle of Milk of Magnesia was found in a medication cart, and an Ozempic pen was not labeled with its opening date.
A resident had two medical evaluations signed by a physician that contained inconsistent information regarding dietary and positioning needs.
The most current licensing summary issued by the Department was not posted in a conspicuous and public place.
Poisonous materials, including bleach and various cleaning agents, were found unlocked, unattended, and accessible to residents.
A binder containing Narc Count Sheets was left unlocked, unattended, and accessible on a medication cart.
The egress route from the lower level rehab room was blocked by a chair and two walkers.
No deficiencies are reported in this inspection record.
A violation was identified regarding regulation 2600.185(a) during the inspection.
The home failed to report an incident or condition to the Department's regional office or complaint hotline within the required 24-hour timeframe.
The home failed to follow prescriber's orders as certain prescribed medications were not administered because they were unavailable in the home.
A resident's medication administration time was changed to as needed without obtaining a new written order from an authorized prescriber.
The home failed to report a resident's fall and fractured left clavicle to the Department within 24 hours.
Several unlocked and unattended medications were found in a resident's bedroom.
Discrepancies were observed between residents' glucometer readings and the electronic medication administration record (eMAR).
A staff member performed blood glucose testing without having completed a department-approved diabetes patient education program within the last 12 months.
The home failed to report an altercation between two residents to the local Area Agency on Aging.
The quality management plan had not been reviewed or evaluated since March 2020.
The home failed to report several instances of medication errors to the Department within 24 hours.
The home failed to maintain the required number of staff members certified in first aid, obstructed airway techniques, and CPR.
Haven at Springwood Opco LLC
for profit
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2321 Freedom Way, York, PA 17402
Confirm current status with the state licensing agency.
Google Maps
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Google Reviews
71 reviews from families & visitors
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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