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Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 71 Google reviews
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Public Google reviewers rate Seaton Springwood highly. Reviewers highlight: compassionate and attentive care staff, high-quality, delicious dining options. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its compassionate staff, high-quality dining, and engaging activities that help residents thrive. However, some families have reported significant concerns regarding financial transparency during the contracting process and difficulties communicating with administration after a resident's passing.
Quality Themes
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Key Review Excerpts
“The staff is great. They treat mom like family. Very clean! Very reasonably priced facility.”
“The Dining Room Director at Seaton Springwood, cooks and serving staff are phenomenal. They are attentive to my mother’s needs, her likes and her quirky personality.”
“Do not deal with these people especially Director of sales they do not disclose all of the expenses and costs until the contract is signed.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, SEATON SPRINGWOOD underwent 14 inspections, resulting in 3 clean reports and 29 recorded violations. The findings included issues regarding facility maintenance, documentation accuracy, and adherence to resident care protocols.
An expired bottle of Milk of Magnesia was found in a medication cart, and an Ozempic pen was not labeled with its opening date.
A resident had two medical evaluations signed by a physician that contained inconsistent information regarding dietary and positioning needs.
The most current licensing summary issued by the Department was not posted in a conspicuous and public place.
Poisonous materials, including bleach and various cleaning agents, were found unlocked, unattended, and accessible to residents.
A binder containing Narc Count Sheets was left unlocked, unattended, and accessible on a medication cart.
The egress route from the lower level rehab room was blocked by a chair and two walkers.
No deficiencies are reported in this inspection record.
A violation was identified regarding regulation 2600.185(a) during the inspection.
The home failed to report an incident or condition to the Department's regional office or complaint hotline within the required 24-hour timeframe.
The home failed to follow prescriber's orders as certain prescribed medications were not administered because they were unavailable in the home.
A resident's medication administration time was changed to as needed without obtaining a new written order from an authorized prescriber.
The home failed to report a resident's fall and fractured left clavicle to the Department within 24 hours.
Several unlocked and unattended medications were found in a resident's bedroom.
Discrepancies were observed between residents' glucometer readings and the electronic medication administration record (eMAR).
A staff member performed blood glucose testing without having completed a department-approved diabetes patient education program within the last 12 months.
The home failed to report an altercation between two residents to the local Area Agency on Aging.
The quality management plan had not been reviewed or evaluated since March 2020.
The home failed to report several instances of medication errors to the Department within 24 hours.
The home failed to maintain the required number of staff members certified in first aid, obstructed airway techniques, and CPR.
Haven at Springwood Opco LLC
for profit
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