Cedar Pointe Health and Wellness Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 39 Google reviews

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What this means for your family
This facility is an excellent choice for short-term rehabilitation due to its highly skilled therapy team and clean environment. However, if your loved one requires intensive overnight monitoring, you should specifically ask about the staffing levels and responsiveness of the CNA staff during the night and weekend shifts.
Google Reviews
Google Reviews
39 reviews on Google“Families considering Cedar Pointe can expect high-quality rehabilitation services and a very compassionate nursing staff that many reviewers describe as 'family-like.' While the facility is frequently praised for its cleanliness and beautiful grounds, some families have reported serious concerns regarding inconsistent care and responsiveness during overnight or weekend shifts.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean, modern, and beautiful facility
- Excellent rehabilitation and physical therapy programs
- Welcoming and friendly atmosphere
Concerns
- Inconsistent monitoring and responsiveness during off-hours (mentioned by 2 reviewers)
- Staffing shortages or mismanagement (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
The owner provides personalized responses that acknowledge specific details from the reviews, such as mentioning staff members or expressing condolences. They use a warm, professional tone that validates the reviewer's experience.
Questions for Your Tour
- 1With such a high CMS health inspection rating, how do you ensure that the high standard of clinical care is maintained consistently across all shifts?
- 2I noticed many people mention how beautiful and modern the facility is; what kind of daily activities or social programs are available to help residents enjoy the space?
- 3How does the nursing team manage resident monitoring and responsiveness during the overnight or off-hours period?
- 4Since the physical therapy programs are highly regarded, could you tell me more about how the rehab team works with residents to meet their mobility goals?
- 5What is the protocol for handling medical emergencies or sudden changes in a resident's condition during the night?
- 6I see that the management team engages with feedback from the community; how do you use resident and family input to address staffing needs or improvements?
Personalized based on this facility's data
Key Review Excerpts
“The staff on the 200 hall (Carl, Alma and everyone else) and the rehab staff (Brandon, Steven, Emily) treated our parents with such kindness and respect. We wish we could give you 10 stars!”
“He called me basically every night because no one was checking on him to change his briefs, and I had to call and hope someone answered after hours.”
“The gym is huge and bright, the therapists really go above and beyond. I have a door in my room going out to the large courtyard. The place is clean and never smells.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
1
measures
4
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints resulting in three deficiencies, including pressure ulcer care issues and safety hazards. The facility shows recurring problems with care planning and resident assessment across multiple surveys from 2022 to 2024. While all deficiencies have been corrected according to provider reports, the pattern of complaint-triggered violations in core care areas warrants careful consideration during any visit.
Jan 23, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 8, 2026Routine4
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Mar 4, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Aug 30, 2023Routine2
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Hamilton County Hospital District
for profit
APPLE SPRINGS HEALTHCARE, INC
SHAUN BALDWIN
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 2.9/5 · Rank 7 of 84 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit cedarpointehealth.com
Medicare data downloads
Original nursing home datasets
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